Concierge Jobs in Downers Grove, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Presbyterian Homes
- Arlington Heights, IL (21 miles from Downers Grove, IL)
- 6 hours ago
- Arlington Heights, IL (21 miles from Downers Grove, IL)
- 6 hours ago
Are you looking for a team where you can bring your passion, strengths, and best self as a Concierge?...
In Person- Senior Lifestyle
- Lisle, IL (3 miles from Downers Grove, IL)
- 6 hours ago
- Lisle, IL (3 miles from Downers Grove, IL)
- 6 hours ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
In PersonBeauty Concierge - Lincoln Park Rack
- Nordstrom
- Chicago, IL (20 miles from Downers Grove, IL)
- 17 hours ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 17 hours ago
The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
In PersonMembership Concierge Full Time
- Life Time Fitness
- Romeoville, IL (12 miles from Downers Grove, IL)
- 18 hours ago
- Romeoville, IL (12 miles from Downers Grove, IL)
- 18 hours ago
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
In Person Full Time- Life Time Fitness
- Oak Brook, IL (4 miles from Downers Grove, IL)
- 18 hours ago
- Oak Brook, IL (4 miles from Downers Grove, IL)
- 18 hours ago
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
In PersonGuest Services Associate, Events
- University of Chicago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
Department AI Guest Services Staff About the Department Job Summary The Guest Services Associate for Events welcomes Smart Museum guests and ensures compliance with Smart Museum visitor protocols, including...
In Person- YMCA
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
In Person- OSF Healthcare
- Evergreen Park, IL (18 miles from Downers Grove, IL)
- 1 day ago
- Evergreen Park, IL (18 miles from Downers Grove, IL)
- 1 day ago
Overview POSITION SUMMARY: The Concierge greets all patients, families, visitors and staff in assigned area. Proactively assists individuals, providing information, direction and hospitality....
In Person- Lifespace Communities
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
In PersonPatient Service Rep - Concierge Internal Medicine
- 2101 Edward Health Ventures
- Naperville, IL (6 miles from Downers Grove, IL)
- 2 days ago
- Naperville, IL (6 miles from Downers Grove, IL)
- 2 days ago
Hourly Pay Range: $18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Patient...
In Person- Titan Security
- Chicago, IL (20 miles from Downers Grove, IL)
- 5 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 5 days ago
Titan Security is hiring a Front Desk Concierge in the Fulton Market District with the opportunity to be the face of a prestigious building and contribute to a positive and welcoming environment....
In Person- Life Time Fitness
- Chicago, IL (20 miles from Downers Grove, IL)
- 5 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 5 days ago
Position Summary The Security Concierge serves as a general security presence in the facility (internal/external) to prevent crimes and report suspicious activity....
In Person- Senior Lifestyle
- Chicago, IL (20 miles from Downers Grove, IL)
- 6 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 6 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
In Person- Choice Hotels Int. Inc.
- Chicago, IL (20 miles from Downers Grove, IL)
- 7 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 7 days ago
Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request....
In Person- Sunrise Senior Living
- Chicago, IL (20 miles from Downers Grove, IL)
- 7 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 7 days ago
Job ID 2026-242168 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
In PersonDemographic Data for Downers Grove, IL
Moving to Downers Grove, IL? Find some basic demographic data about Downers Grove, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Downers Grove, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Downers Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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