Concierge Jobs in Downers Grove, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Romeoville, IL (12 miles from Downers Grove, IL)
- 4 hours ago
- Romeoville, IL (12 miles from Downers Grove, IL)
- 4 hours ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Chicago, IL (20 miles from Downers Grove, IL)
- 4 hours ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 4 hours ago
Position Summary The Security Concierge serves as a general security presence in the facility (internal/external) to prevent crimes and report suspicious activity....
- Hazel Crest, IL (24 miles from Downers Grove, IL)
- 4 hours ago
- Hazel Crest, IL (24 miles from Downers Grove, IL)
- 4 hours ago
Information Management -Associates must be computer literate, competent on the various hospital systems/ programs and knowlegeable on Guest Services protocols and Handbook....
Customer Experience Representative
- Oak Brook, IL (5 miles from Downers Grove, IL)
- 6 hours ago
- Oak Brook, IL (5 miles from Downers Grove, IL)
- 6 hours ago
JOB DETAILS Title: Customer Experience Representative Reports to: Director, Customer Experience Location(s): Oak Brook, IL Accountability: Multiple Locations Does this role directly supervise...
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- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
Client Services Clinician CMA- Concierge Medicine Full-time Days
- Wheaton, IL (5 miles from Downers Grove, IL)
- 1 day ago
- Wheaton, IL (5 miles from Downers Grove, IL)
- 1 day ago
Description The Client Services Clinician reflects the mission, vision, and values of Northwestern Memorial, adheres to the organizations Code of Ethics and Corporate Compliance Program, and...
- Joliet, IL (21 miles from Downers Grove, IL)
- 1 day ago
- Joliet, IL (21 miles from Downers Grove, IL)
- 1 day ago
, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge...
Guest Services Associate, Events
- Chicago, IL (20 miles from Downers Grove, IL)
- 2 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 2 days ago
Department AI Guest Services Staff About the Department As the fine arts museum of the University of Chicago, the Smart Museum of Art is a site for rigorous inquiry and exchange that encourages the...
Architectural Customer Experience Representative
- Downers Grove, IL
- 3 days ago
- Downers Grove, IL
- 3 days ago
at Elkay in Downers Grove, Illinois, United States Job Description Architectural Customer Experience Representative The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven...
- Carol Stream, IL (8 miles from Downers Grove, IL)
- 3 days ago
- Carol Stream, IL (8 miles from Downers Grove, IL)
- 3 days ago
Concierge Belmont Village Geneva Road Apply Now By checking this box, you are agreeing to our Terms and Conditions, Cookies and Privacy Policy....
- Joliet, IL (21 miles from Downers Grove, IL)
- 3 days ago
- Joliet, IL (21 miles from Downers Grove, IL)
- 3 days ago
To become a Concierge, you will need - A high school diploma or GED is preferred but not required....
- Chicago, IL (20 miles from Downers Grove, IL)
- 3 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 3 days ago
Job Description The Coppia Concierge is committed to resident satisfaction in the apartment community....
- Chicago, IL (20 miles from Downers Grove, IL)
- 3 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 3 days ago
Village Green seeks a dynamic and experienced Lease-Up Concierge / Ambassador to oversee our exclusive property in the esteemed West Loop area....
Guest Services Associate I - WorldMark Camlin Resort
- Chicago, IL (20 miles from Downers Grove, IL)
- 4 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 4 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Concierge- part-time $17 an hour 8am-4:30pm
- Park Ridge, IL (17 miles from Downers Grove, IL)
- 4 days ago
- Park Ridge, IL (17 miles from Downers Grove, IL)
- 4 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Demographic Data for Downers Grove, IL
Moving to Downers Grove, IL? Find some basic demographic data about Downers Grove, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Downers Grove, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Downers Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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