Concierge Jobs in Mokena, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Lombard, IL (24 miles from Mokena, IL)
- 18 hours ago
- Lombard, IL (24 miles from Mokena, IL)
- 18 hours ago
Job ID 2025-230733 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
- Tinley Park, IL (3 miles from Mokena, IL)
- 1 day ago
- Tinley Park, IL (3 miles from Mokena, IL)
- 1 day ago
Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and...
Membership Concierge Opening Shifts
- Romeoville, IL (12 miles from Mokena, IL)
- 6 days ago
- Romeoville, IL (12 miles from Mokena, IL)
- 6 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Membership Concierge Closing Shifts
- Romeoville, IL (12 miles from Mokena, IL)
- 19 days ago
- Romeoville, IL (12 miles from Mokena, IL)
- 19 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Saint John, IN (22 miles from Mokena, IL)
- 21 days ago
- Saint John, IN (22 miles from Mokena, IL)
- 21 days ago
John, IN is seeking a Concierge, Part Time. Park Place of St. John is a member of the Providence Life Services family where we are committed to enhancing the lives of those we serve!...
- Lombard, IL (24 miles from Mokena, IL)
- 26 days ago
- Lombard, IL (24 miles from Mokena, IL)
- 26 days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
- Naperville, IL (20 miles from Mokena, IL)
- 27 days ago
- Naperville, IL (20 miles from Mokena, IL)
- 27 days ago
We are actively looking for a hospitality-minded Concierge, to join our team!...
- Naperville, IL (20 miles from Mokena, IL)
- 60+ days ago
- Naperville, IL (20 miles from Mokena, IL)
- 60+ days ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
Demographic Data for Mokena, IL
Moving to Mokena, IL? Find some basic demographic data about Mokena, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Mokena, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Mokena, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Policy Development
- English
- Inventory Management
- Regulations
- Multitasking
- Team Building
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills