Concierge Jobs in Northbrook, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Chicago, IL (17 miles from Northbrook, IL)
- 13 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 13 hours ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation....
Membership Concierge Weekend Closer
- Skokie, IL (8 miles from Northbrook, IL)
- 3 days ago
- Skokie, IL (8 miles from Northbrook, IL)
- 3 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Overnight Door Staff/Front Desk Concierge - Luxury Condominium Tower
- Chicago, IL (17 miles from Northbrook, IL)
- 6 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 6 days ago
Door Staff Concierge Attendant - OVERNIGHT SHIFT!!...
Door Staff/Front Desk Concierge - Luxury Condominium Tower
- Chicago, IL (17 miles from Northbrook, IL)
- 6 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 6 days ago
un Door Staff/Front Desk Concierge - Luxury Condominium Tower (Chicago) compensation: $19/hr-$22/hr employment type: job title: Luxury Door Staff Concierge Position: Full-Time Luxury Door Staff Concierge...
Customer Experience Representative, Core Services
- Chicago, IL (17 miles from Northbrook, IL)
- 9 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 9 days ago
Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the...
Part-Time Concierge - Pendry Chicago
- Chicago, IL (17 miles from Northbrook, IL)
- 9 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 9 days ago
Concierge SUMMARY The Concierge is responsible for ensuring a wonderful guest experience through excellent customer service....
Patient Service Representative- Concierge Medicine Streeterville
- Chicago, IL (17 miles from Northbrook, IL)
- 9 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 9 days ago
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the...
- Lake Barrington, IL (16 miles from Northbrook, IL)
- 14 days ago
- Lake Barrington, IL (16 miles from Northbrook, IL)
- 14 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Vernon Hills, IL (10 miles from Northbrook, IL)
- 14 days ago
- Vernon Hills, IL (10 miles from Northbrook, IL)
- 14 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Vernon Hills, IL (10 miles from Northbrook, IL)
- 15 days ago
- Vernon Hills, IL (10 miles from Northbrook, IL)
- 15 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Lead Residential Concierge - 2nd Shift FT $19hr (South Loop)
- Chicago, IL (17 miles from Northbrook, IL)
- 17 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 17 days ago
Key Responsibilities: Lead and set an examplefor the concierge team in professionalism, customer service, and performance Greet all residents, guests, andvisitors warmly and maintain a welcoming lobby...
Concierge - Part time - Weekend shifts
- River Forest, IL (15 miles from Northbrook, IL)
- 20 days ago
- River Forest, IL (15 miles from Northbrook, IL)
- 20 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Highland Park, IL (5 miles from Northbrook, IL)
- 20 days ago
- Highland Park, IL (5 miles from Northbrook, IL)
- 20 days ago
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
- Lombard, IL (19 miles from Northbrook, IL)
- 22 days ago
- Lombard, IL (19 miles from Northbrook, IL)
- 22 days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
Demographic Data for Northbrook, IL
Moving to Northbrook, IL? Find some basic demographic data about Northbrook, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Northbrook, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Northbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Team Building
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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