Concierge Jobs in Northbrook, IL

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 40 Jobs

Concierge -PerDiem

  • Chicago, IL (17 miles from Northbrook, IL)
  • 6 hours ago
  • Chicago, IL (17 miles from Northbrook, IL)
  • 6 hours ago

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...

Concierge Attendant

  • Chicago, IL (17 miles from Northbrook, IL)
  • 21 hours ago
  • Chicago, IL (17 miles from Northbrook, IL)
  • 21 hours ago

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation....

Concierge

  • Chicago, IL (17 miles from Northbrook, IL)
  • 2 days ago
  • Chicago, IL (17 miles from Northbrook, IL)
  • 2 days ago

Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation....

Membership Concierge Weekend Closer

  • Skokie, IL (8 miles from Northbrook, IL)
  • 2 days ago
  • Skokie, IL (8 miles from Northbrook, IL)
  • 2 days ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Overnight Door Staff/Front Desk Concierge - Luxury Condominium Tower

  • Chicago, IL (17 miles from Northbrook, IL)
  • 6 days ago
  • Chicago, IL (17 miles from Northbrook, IL)
  • 6 days ago

Door Staff Concierge Attendant - OVERNIGHT SHIFT!!...

Door Staff/Front Desk Concierge - Luxury Condominium Tower

  • Chicago, IL (17 miles from Northbrook, IL)
  • 6 days ago
  • Chicago, IL (17 miles from Northbrook, IL)
  • 6 days ago

un Door Staff/Front Desk Concierge - Luxury Condominium Tower (Chicago) compensation: $19/hr-$22/hr employment type: job title: Luxury Door Staff Concierge Position: Full-Time Luxury Door Staff Concierge...

Customer Experience Representative, Core Services

  • Chicago, IL (17 miles from Northbrook, IL)
  • 8 days ago
  • Chicago, IL (17 miles from Northbrook, IL)
  • 8 days ago

Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the...

Part-Time Concierge - Pendry Chicago

  • Chicago, IL (17 miles from Northbrook, IL)
  • 9 days ago
  • Chicago, IL (17 miles from Northbrook, IL)
  • 9 days ago

Concierge SUMMARY The Concierge is responsible for ensuring a wonderful guest experience through excellent customer service....

Patient Service Representative- Concierge Medicine Streeterville

  • Chicago, IL (17 miles from Northbrook, IL)
  • 9 days ago
  • Chicago, IL (17 miles from Northbrook, IL)
  • 9 days ago

Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the...

Concierge-PRN starting at $17

  • Lake Barrington, IL (16 miles from Northbrook, IL)
  • 14 days ago
  • Lake Barrington, IL (16 miles from Northbrook, IL)
  • 14 days ago

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...

Membership Concierge

  • Vernon Hills, IL (10 miles from Northbrook, IL)
  • 14 days ago
  • Vernon Hills, IL (10 miles from Northbrook, IL)
  • 14 days ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Membership Concierge II

  • Vernon Hills, IL (10 miles from Northbrook, IL)
  • 14 days ago
  • Vernon Hills, IL (10 miles from Northbrook, IL)
  • 14 days ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Lead Residential Concierge - 2nd Shift FT $19hr (South Loop)

  • Chicago, IL (17 miles from Northbrook, IL)
  • 17 days ago
  • Chicago, IL (17 miles from Northbrook, IL)
  • 17 days ago

Key Responsibilities: Lead and set an examplefor the concierge team in professionalism, customer service, and performance Greet all residents, guests, andvisitors warmly and maintain a welcoming lobby...

Concierge - Part time - Weekend shifts

  • River Forest, IL (15 miles from Northbrook, IL)
  • 20 days ago
  • River Forest, IL (15 miles from Northbrook, IL)
  • 20 days ago

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...

Membership Concierge Leader

  • Highland Park, IL (5 miles from Northbrook, IL)
  • 20 days ago
  • Highland Park, IL (5 miles from Northbrook, IL)
  • 20 days ago

Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....

Demographic Data for Northbrook, IL

Moving to Northbrook, IL? Find some basic demographic data about Northbrook, IL below.


Local
National
42,751
2,832
Medium

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...

Salary for Concierge Jobs in Northbrook, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Northbrook, IL offer the following education background
High School or GED
34.7%
Bachelor's Degree
24.9%
Vocational Degree or Certification
15.2%
Associate's Degree
14.2%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Northbrook, IL
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

Here are some other career titles that require similar skills