Concierge Jobs in Oak Brook, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge- part-time $17 an hour 8am-4:30pm
- Park Ridge, IL (15 miles from Oak Brook, IL)
- moments ago
- Park Ridge, IL (15 miles from Oak Brook, IL)
- moments ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Hospitality Service Specialist/Backup Reception
- Chicago, IL (15 miles from Oak Brook, IL)
- 6 hours ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 6 hours ago
The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence....
- Prospect Heights, IL (21 miles from Oak Brook, IL)
- 16 hours ago
- Prospect Heights, IL (21 miles from Oak Brook, IL)
- 16 hours ago
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
- Addison, IL (10 miles from Oak Brook, IL)
- 1 day ago
- Addison, IL (10 miles from Oak Brook, IL)
- 1 day ago
The Clarendale of Addison is recruiting for a hospitality focused Concierge....
- Oak Lawn, IL (10 miles from Oak Brook, IL)
- 1 day ago
- Oak Lawn, IL (10 miles from Oak Brook, IL)
- 1 day ago
It is also the role of guest services to follow up on patients rounded on to assure action has been taken. 3)Assume responsibilities for concierge outcomes as a whole and participate in evaluations...
Office Services - Hospitality Service Specialist
- Chicago, IL (15 miles from Oak Brook, IL)
- 2 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 2 days ago
The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence....
- Oak Lawn, IL (10 miles from Oak Brook, IL)
- 2 days ago
- Oak Lawn, IL (10 miles from Oak Brook, IL)
- 2 days ago
It is also the role of guest services to follow up on patients rounded on to assure action has been taken. 3)Assume responsibilities for concierge outcomes as a whole and participate in evaluations...
Client Concierge - Behavioral Health - Skokie
- Skokie, IL (19 miles from Oak Brook, IL)
- 3 days ago
- Skokie, IL (19 miles from Oak Brook, IL)
- 3 days ago
The Client Concierge has an unwavering dedication for professionalism, organization, and efficiency....
- Chicago, IL (15 miles from Oak Brook, IL)
- 6 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 6 days ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
- Chicago, IL (15 miles from Oak Brook, IL)
- 6 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 6 days ago
We are looking to add a new Concierge- Host to our team as we continue to grow in 2025 and beyond. What We Offer: Positive work environment and company culture....
- Aurora, IL (17 miles from Oak Brook, IL)
- 7 days ago
- Aurora, IL (17 miles from Oak Brook, IL)
- 7 days ago
The Ed Napleton Automotive Group is looking for our next Service Loaner Concierge. This is an exciting opportunity in a growing, fast-paced industry....
Customer Care Agent - Palmer House Hilton
- Chicago, IL (15 miles from Oak Brook, IL)
- 7 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 7 days ago
As a Customer Care Agent you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
- Burr Ridge, IL (4 miles from Oak Brook, IL)
- 7 days ago
- Burr Ridge, IL (4 miles from Oak Brook, IL)
- 7 days ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
- Naperville, IL (10 miles from Oak Brook, IL)
- 8 days ago
- Naperville, IL (10 miles from Oak Brook, IL)
- 8 days ago
Job Responsibilities Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the...
- Evanston, IL (21 miles from Oak Brook, IL)
- 9 days ago
- Evanston, IL (21 miles from Oak Brook, IL)
- 9 days ago
Why Choose us?! Benefits: Paid Time Off (PTO): With rollover and sellback options Retirement Savings: 403(b) with employer match Employee Assistance Program (EAP): Confidential support services...
Demographic Data for Oak Brook, IL
Moving to Oak Brook, IL? Find some basic demographic data about Oak Brook, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Oak Brook, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Oak Brook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills