Concierge Jobs in Oak Brook, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge / Inside Sales -US Based Remote
- Chicago, IL (15 miles from Oak Brook, IL)
- 16 hours ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 16 hours ago
Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nation's leading and most integrated provider of residential real estate services....
Remote WorkConcierge - Part Time - Plainfield, IL
- Plainfield, IL (22 miles from Oak Brook, IL)
- 2 days ago
- Plainfield, IL (22 miles from Oak Brook, IL)
- 2 days ago
Every other weekend 8a-5p 2-3 evenings a week 4p-8p Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall...
- Elgin, IL (21 miles from Oak Brook, IL)
- 3 days ago
- Elgin, IL (21 miles from Oak Brook, IL)
- 3 days ago
JOB SUMMARY Responsible for providing exceptional guest service, computer entries and poker games clerical work....
- Chicago, IL (15 miles from Oak Brook, IL)
- 3 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 3 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Chicago, IL (15 miles from Oak Brook, IL)
- 3 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 3 days ago
The Concierge is a representative of Alamo Drafthouse and is responsible for upholding our Core Values at all times....
- Wilmette, IL (21 miles from Oak Brook, IL)
- 4 days ago
- Wilmette, IL (21 miles from Oak Brook, IL)
- 4 days ago
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
Beauty Concierge - Lincoln Park Rack
- Chicago, IL (15 miles from Oak Brook, IL)
- 4 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 4 days ago
Beauty Concierge - Lincoln Park Rack 3.8 3.8 out of 5 stars Chicago, IL Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
- Chicago, IL (15 miles from Oak Brook, IL)
- 4 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 4 days ago
THE ROLE\: As a Concierge at Park Hyatt Chicago, you will be the cornerstone of personalized guest service, delivering an elevated and intuitive experience that reflects the hotel’s refined luxury....
- Elmhurst, IL (6 miles from Oak Brook, IL)
- 4 days ago
- Elmhurst, IL (6 miles from Oak Brook, IL)
- 4 days ago
We are seeking part-time concierge to support carrying out our mission to deliver quality care to our residents!...
Concierge Service Associate (Normal, IL)
- Chicago, IL (15 miles from Oak Brook, IL)
- 4 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 4 days ago
The Concierge Service Associate will be responsible for assisting national marquee client(s) with the At Your Service Model....
- Chicago, IL (15 miles from Oak Brook, IL)
- 5 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 5 days ago
Responsibilities Related’s Luxury Building, The Row, located in Chicago, is seeking an Overnight Concierge to join their team....
- Chicago, IL (15 miles from Oak Brook, IL)
- 5 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 5 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation....
Seasonal Customer Experience Representative - OHare Airport
- Chicago, IL (15 miles from Oak Brook, IL)
- 8 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 8 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- Chicago, IL (15 miles from Oak Brook, IL)
- 8 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 8 days ago
Job Description The Coppia Concierge is committed to resident satisfaction in the apartment community....
- Chicago, IL (15 miles from Oak Brook, IL)
- 10 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 10 days ago
Village Green seeks a dynamic and experienced Lease-Up Concierge / Ambassador to oversee our exclusive property in the esteemed West Loop area....
Demographic Data for Oak Brook, IL
Moving to Oak Brook, IL? Find some basic demographic data about Oak Brook, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Oak Brook, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Oak Brook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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