Concierge Jobs in Shorewood, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Burr Ridge, IL (20 miles from Shorewood, IL)
- 1 day ago
- Burr Ridge, IL (20 miles from Shorewood, IL)
- 1 day ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
Beauty Concierge - Orland Park Place Rack
- Orland Park, IL (20 miles from Shorewood, IL)
- 1 day ago
- Orland Park, IL (20 miles from Shorewood, IL)
- 1 day ago
The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
Membership Concierge Closing Shifts
- Romeoville, IL (9 miles from Shorewood, IL)
- 7 days ago
- Romeoville, IL (9 miles from Shorewood, IL)
- 7 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Geneva, IL (24 miles from Shorewood, IL)
- 8 days ago
- Geneva, IL (24 miles from Shorewood, IL)
- 8 days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
- Naperville, IL (16 miles from Shorewood, IL)
- 15 days ago
- Naperville, IL (16 miles from Shorewood, IL)
- 15 days ago
We are actively looking for a hospitality-minded Concierge, to join our team!...
- Lisle, IL (18 miles from Shorewood, IL)
- 30+ days ago
- Lisle, IL (18 miles from Shorewood, IL)
- 30+ days ago
Overview The Concierge is responsible for welcoming, providing assistance and addressing inquiries and requests to residents, visitors and callers....
- Naperville, IL (16 miles from Shorewood, IL)
- 60+ days ago
- Naperville, IL (16 miles from Shorewood, IL)
- 60+ days ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
- Warrenville, IL (20 miles from Shorewood, IL)
- 60+ days ago
- Warrenville, IL (20 miles from Shorewood, IL)
- 60+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Oak Brook, IL (23 miles from Shorewood, IL)
- 90+ days ago
- Oak Brook, IL (23 miles from Shorewood, IL)
- 90+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Demographic Data for Shorewood, IL
Moving to Shorewood, IL? Find some basic demographic data about Shorewood, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Shorewood, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Shorewood, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Driving
- Telephone Skills
- Microsoft Outlook
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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