Concierge Jobs in Lansing, KS
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Kansas City, MO (19 miles from Lansing, KS)
- 3 days ago
- Kansas City, MO (19 miles from Lansing, KS)
- 3 days ago
Front Drive Concierge / Bellman Courtyard/Residence Inn Kansas City Downtown/Convention Center Kansas City, MO Compensation: $19.00 to $20.00 per hour, plus tips Summary The Front Drive Concierge is...
Front Drive Concierge / Bellman
- Kansas City, MO (19 miles from Lansing, KS)
- 5 days ago
- Kansas City, MO (19 miles from Lansing, KS)
- 5 days ago
Compensation: $19.00 to $20.00 per hour, plus tips, Full-Time On-Site Summary The Front Drive Concierge is the first impression of our 261-room downtown hotel....
- Lenexa, KS (24 miles from Lansing, KS)
- 5 days ago
- Lenexa, KS (24 miles from Lansing, KS)
- 5 days ago
Position Summary: The Concierge provides concierge-style services for event rentals at Thompson Barn, the Old Town Activity Center, and City Hall....
- Lenexa, KS (24 miles from Lansing, KS)
- 7 days ago
- Lenexa, KS (24 miles from Lansing, KS)
- 7 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
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- Kansas City, MO (19 miles from Lansing, KS)
- 12 days ago
- Kansas City, MO (19 miles from Lansing, KS)
- 12 days ago
In this role, you will be attentaive, empathetic and customer service-oriented. Also, an excellent communicator and building rapport with staff and families....
- Kansas City, MO (19 miles from Lansing, KS)
- 19 days ago
- Kansas City, MO (19 miles from Lansing, KS)
- 19 days ago
This concierge role is perfect for you!...
Customer Experience Representative
- Lawrence, KS (21 miles from Lansing, KS)
- 20 days ago
- Lawrence, KS (21 miles from Lansing, KS)
- 20 days ago
Job Description: Role Receive incoming calls and determine the products, services or resources that the caller requires (or could benefit from). Provide direct support services to customers; or,...
- Kansas City, MO (19 miles from Lansing, KS)
- 23 days ago
- Kansas City, MO (19 miles from Lansing, KS)
- 23 days ago
As our concierge you are passionate about the importance of hospitality, safety, security, and providing a happy and positive impression to everyone you interact with....
PRN Guest Services Associate (Weekends)
- Kansas City, KS (17 miles from Lansing, KS)
- 29 days ago
- Kansas City, KS (17 miles from Lansing, KS)
- 29 days ago
PRN Guest Services Associate (Weekends)Bell Hospital Position Summary / Career Interest: The Guest Services Associate possesses a basic knowledge of computer programs, including 02, the database used...
- Kansas City, MO (19 miles from Lansing, KS)
- 30+ days ago
- Kansas City, MO (19 miles from Lansing, KS)
- 30+ days ago
Ensure that all guests are checked in/out in a friendly efficient and courteous manner. Process guest payments....
Demographic Data for Lansing, KS
Moving to Lansing, KS? Find some basic demographic data about Lansing, KS below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Lansing, KS
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Lansing, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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