Concierge Jobs in Brookline, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge - Residential - PT Weekends - All Shifts - Part-time
- Boston, MA (4 miles from Brookline, MA)
- 1 day ago
- Boston, MA (4 miles from Brookline, MA)
- 1 day ago
h2 id="job_meta"pLocation: Boston,Massachusetts,United States /p/h2div id="job_description"pResidential Concierge - PT -nbsp;Boston/ppHourly pay between $18 - $20 an hour, plus growth potential and...
Housing Reservation Concierge: Tues-Fri 12 PM - 8:30 PM Boston Children's Hospital
- Brookline, MA
- 2 days ago
- Brookline, MA
- 2 days ago
To succeed in this role, a Guest Services Concierge must possess excellent communication and customer service skills, as well as positive attitude and strong work ethic....
- Boston, MA (4 miles from Brookline, MA)
- 3 days ago
- Boston, MA (4 miles from Brookline, MA)
- 3 days ago
To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort....
- Canton, MA (9 miles from Brookline, MA)
- 3 days ago
- Canton, MA (9 miles from Brookline, MA)
- 3 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
Housing Reservation Concierge: Tues-Fri 12 PM - 8:30 PM
- Brookline, MA
- 3 days ago
- Brookline, MA
- 3 days ago
To succeed in this role, a Guest Services Concierge must possess excellent communication and customer service skills, as well as positive attitude and strong work ethic....
Housing Reservation Concierge: Tues-Fri 12 PM - 8:30 PM
- Boston, MA (4 miles from Brookline, MA)
- 3 days ago
- Boston, MA (4 miles from Brookline, MA)
- 3 days ago
To succeed in this role, a Guest Services Concierge must possess excellent communication and customer service skills, as well as positive attitude and strong work ethic....
- Boston, MA (4 miles from Brookline, MA)
- 4 days ago
- Boston, MA (4 miles from Brookline, MA)
- 4 days ago
Job Description The Spa Concierge is responsible for interacting with guests in the spa, ensuring each guest experience is personalized and seamless....
- Quincy, MA (8 miles from Brookline, MA)
- 5 days ago
- Quincy, MA (8 miles from Brookline, MA)
- 5 days ago
The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building....
- Boston, MA (4 miles from Brookline, MA)
- 6 days ago
- Boston, MA (4 miles from Brookline, MA)
- 6 days ago
GENERAL SUMMARY/OVERVIEW STATEMENT: Under the general direction of the Supervisor on Duty, incumbent provides assistance, direction, concierge and other guest services to patients and visitors....
- Canton, MA (9 miles from Brookline, MA)
- 7 days ago
- Canton, MA (9 miles from Brookline, MA)
- 7 days ago
reimbursement and scholarships An employee recognition program Responsibilities Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
- Boston, MA (4 miles from Brookline, MA)
- 7 days ago
- Boston, MA (4 miles from Brookline, MA)
- 7 days ago
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
- Framingham, MA (15 miles from Brookline, MA)
- 9 days ago
- Framingham, MA (15 miles from Brookline, MA)
- 9 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Concierge - The Residence at Natick South
- Natick, MA (11 miles from Brookline, MA)
- 9 days ago
- Natick, MA (11 miles from Brookline, MA)
- 9 days ago
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
- Arlington, MA (6 miles from Brookline, MA)
- 12 days ago
- Arlington, MA (6 miles from Brookline, MA)
- 12 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Burlington, MA (13 miles from Brookline, MA)
- 15 days ago
- Burlington, MA (13 miles from Brookline, MA)
- 15 days ago
Location: Burlington, US-MA Rate: Not Specified Type: Permanent Showroom Concierge TileBar is excited to announce the opening of our brand-new 3rd Ave Burlington Showroomand we're looking for an enthusiastic...
Demographic Data for Brookline, MA
Moving to Brookline, MA? Find some basic demographic data about Brookline, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Brookline, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Brookline, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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