Concierge Jobs in Watertown, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Sudbury, MA (12 miles from Watertown, MA)
- 8 days ago
- Sudbury, MA (12 miles from Watertown, MA)
- 8 days ago
An exciting opportunity has become available for a full-time Automotive Service Concierge at Herb Chambers BMW of Sudbury....
- Arlington, MA (3 miles from Watertown, MA)
- 1 day ago
- Arlington, MA (3 miles from Watertown, MA)
- 1 day ago
messages, as appropriate Greets all visitors in a friendly, courteous and professional manner....
Academic Internist Physician Needed at a Concierge Practice in a Suburb of Boston, Massachusetts
- Boston, MA (6 miles from Watertown, MA)
- 1 day ago
- Boston, MA (6 miles from Watertown, MA)
- 1 day ago
Quick Facts: Teach medical students Large and prestigious hospital All state-of-the-art equipment Low patient census Excellent support staff Loan repayment available through a nonprofit program...
- Boston, MA (6 miles from Watertown, MA)
- 1 day ago
- Boston, MA (6 miles from Watertown, MA)
- 1 day ago
The Concierge is a representative of Alamo Drafthouse and is responsible for upholding our Core Values at all times....
- Newton, MA (1 mile from Watertown, MA)
- 1 day ago
- Newton, MA (1 mile from Watertown, MA)
- 1 day ago
We are hiring a Part-Time Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
Membership Concierge - Opening Shifts
- Medford, MA (3 miles from Watertown, MA)
- 2 days ago
- Medford, MA (3 miles from Watertown, MA)
- 2 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Boston, MA (6 miles from Watertown, MA)
- 2 days ago
- Boston, MA (6 miles from Watertown, MA)
- 2 days ago
As the concierge of our prestigious residential building, you will be responsible for creating a lasting impression that perfectly complements the property's elegance and sophistication....
Membership and Visitor Services Coordinator
- Boston, MA (6 miles from Watertown, MA)
- 3 days ago
- Boston, MA (6 miles from Watertown, MA)
- 3 days ago
Boston Athenaeum 10 1/2 Beacon St. Boston, MA 02108 Date Posted: May 01, 2025 Region: Eastern Massachusetts Category: Retail/Sales/Waitstaff Type: Part-Time Membership and Visitor Services...
- Boston, MA (6 miles from Watertown, MA)
- 4 days ago
- Boston, MA (6 miles from Watertown, MA)
- 4 days ago
SPA CONCIERGE (PART-TIME) Mandarin Oriental, Boston is looking for a Spa Concierge to join our Spa team. Are you a master of craft?...
- Boston, MA (6 miles from Watertown, MA)
- 5 days ago
- Boston, MA (6 miles from Watertown, MA)
- 5 days ago
Retail Concierge (Full-Time), Boston, MA - Newbury Street The Retail Concierge provides an exceptional experience for every Brilliant Earth customer while maintaining a premium showroom environment....
Overnight Residences Concierge
- Boston, MA (6 miles from Watertown, MA)
- 5 days ago
- Boston, MA (6 miles from Watertown, MA)
- 5 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Boston, MA (6 miles from Watertown, MA)
- 6 days ago
- Boston, MA (6 miles from Watertown, MA)
- 6 days ago
JOB SUMMARY: Under the supervision of the Manager of MPN Concierge Services, the MPN Concierge Agent is responsible for various activities related to providing injured workers, attorneys, employers,...
Remote Work- Boston, MA (6 miles from Watertown, MA)
- 6 days ago
- Boston, MA (6 miles from Watertown, MA)
- 6 days ago
At least two years of post-secondary education is preferred One to three years of concierge experience in a luxury environment Previous Four Seasons concierge experience is preferred Excellent communication...
- Boston, MA (6 miles from Watertown, MA)
- 7 days ago
- Boston, MA (6 miles from Watertown, MA)
- 7 days ago
Airport Lounge Concierge Pay: $23.00 per hour Job Summary The Concierge is a personal representation of the service and overall hospitality of the staff at the premium lounge, by Airport Dimensions...
- Boston, MA (6 miles from Watertown, MA)
- 8 days ago
- Boston, MA (6 miles from Watertown, MA)
- 8 days ago
The concierge is responsible for creating a welcoming first impression. The concierge must be a multi-talented individual and he/she must be acquainted with the city....
Demographic Data for Watertown, MA
Moving to Watertown, MA? Find some basic demographic data about Watertown, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Watertown, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Watertown, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Safety Training
- Genetics
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Driving
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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