Concierge Jobs in Watertown, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Brookline, MA (4 miles from Watertown, MA)
- 22 hours ago
- Brookline, MA (4 miles from Watertown, MA)
- 22 hours ago
Approaches all encounters with residents, associates and vendors in a friendly, service-oriented and professional manner. Whats in it for me? (Great Question!)...
- Boston, MA (6 miles from Watertown, MA)
- 1 day ago
- Boston, MA (6 miles from Watertown, MA)
- 1 day ago
Family Employee Assistance Program Recognition & Reward Program Perks Discount Programs with 3,000 free classes from yoga to financial wellness Wellness Program Pet Insurance POSITION SUMMARY: Provide concierge...
- Danvers, MA (18 miles from Watertown, MA)
- 2 days ago
- Danvers, MA (18 miles from Watertown, MA)
- 2 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Boston, MA (6 miles from Watertown, MA)
- 3 days ago
- Boston, MA (6 miles from Watertown, MA)
- 3 days ago
Concierge (Downtown Boston) Beacon St Corp Beacon near St compensation: 15-19 employment type: experience level: entry level job title: Concierge The concierge is responsible for maintaining the building...
Concierge - Residential - PT Weekends - All Shifts - Part-time
- Boston, MA (6 miles from Watertown, MA)
- 7 days ago
- Boston, MA (6 miles from Watertown, MA)
- 7 days ago
h2 id="job_meta"pLocation: Boston,Massachusetts,United States /p/h2div id="job_description"pResidential Concierge - PT -nbsp;Boston/ppHourly pay between $18 - $20 an hour, plus growth potential and...
Housing Reservation Concierge: Tues-Fri 12 PM - 8:30 PM Boston Children's Hospital
- Brookline, MA (4 miles from Watertown, MA)
- 8 days ago
- Brookline, MA (4 miles from Watertown, MA)
- 8 days ago
To succeed in this role, a Guest Services Concierge must possess excellent communication and customer service skills, as well as positive attitude and strong work ethic....
- Boston, MA (6 miles from Watertown, MA)
- 8 days ago
- Boston, MA (6 miles from Watertown, MA)
- 8 days ago
To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort....
Housing Reservation Concierge: Tues-Fri 12 PM - 8:30 PM
- Brookline, MA (4 miles from Watertown, MA)
- 9 days ago
- Brookline, MA (4 miles from Watertown, MA)
- 9 days ago
To succeed in this role, a Guest Services Concierge must possess excellent communication and customer service skills, as well as positive attitude and strong work ethic....
Housing Reservation Concierge: Tues-Fri 12 PM - 8:30 PM
- Boston, MA (6 miles from Watertown, MA)
- 9 days ago
- Boston, MA (6 miles from Watertown, MA)
- 9 days ago
To succeed in this role, a Guest Services Concierge must possess excellent communication and customer service skills, as well as positive attitude and strong work ethic....
- Boston, MA (6 miles from Watertown, MA)
- 10 days ago
- Boston, MA (6 miles from Watertown, MA)
- 10 days ago
Job Description The Spa Concierge is responsible for interacting with guests in the spa, ensuring each guest experience is personalized and seamless....
- Boston, MA (6 miles from Watertown, MA)
- 12 days ago
- Boston, MA (6 miles from Watertown, MA)
- 12 days ago
GENERAL SUMMARY/OVERVIEW STATEMENT: Under the general direction of the Supervisor on Duty, incumbent provides assistance, direction, concierge and other guest services to patients and visitors....
- Canton, MA (13 miles from Watertown, MA)
- 13 days ago
- Canton, MA (13 miles from Watertown, MA)
- 13 days ago
reimbursement and scholarships An employee recognition program Responsibilities Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
- Boston, MA (6 miles from Watertown, MA)
- 13 days ago
- Boston, MA (6 miles from Watertown, MA)
- 13 days ago
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
- Arlington, MA (3 miles from Watertown, MA)
- 18 days ago
- Arlington, MA (3 miles from Watertown, MA)
- 18 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Lowell, MA (20 miles from Watertown, MA)
- 18 days ago
- Lowell, MA (20 miles from Watertown, MA)
- 18 days ago
messages, as appropriate Greets all visitors in a friendly, courteous and professional manner....
Demographic Data for Watertown, MA
Moving to Watertown, MA? Find some basic demographic data about Watertown, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Watertown, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Watertown, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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