Concierge Jobs in Macomb, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Roseville, MI (11 miles from Macomb, MI)
- 1 day ago
- Roseville, MI (11 miles from Macomb, MI)
- 1 day ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
Concierge - River Front Towers
- Detroit, MI (23 miles from Macomb, MI)
- 4 days ago
- Detroit, MI (23 miles from Macomb, MI)
- 4 days ago
Greet residents and guests in a friendly and courteous manner Coordinate special events or special projects as assigned Assist residents and guests with any issues or concerns Provide information on...
- Bloomfield Township, MI (20 miles from Macomb, MI)
- 12 days ago
- Bloomfield Township, MI (20 miles from Macomb, MI)
- 12 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Detroit, MI (23 miles from Macomb, MI)
- 12 days ago
- Detroit, MI (23 miles from Macomb, MI)
- 12 days ago
Previous concierge, hospitality, or telehealth experience. Proficiency with Microsoft Office. Familiarity with HIPAA and patient privacy standards....
Membership Concierge -Closing Shift
- Troy, MI (12 miles from Macomb, MI)
- 30+ days ago
- Troy, MI (12 miles from Macomb, MI)
- 30+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Shelby Township, MI (4 miles from Macomb, MI)
- 30+ days ago
- Shelby Township, MI (4 miles from Macomb, MI)
- 30+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Detroit, MI (23 miles from Macomb, MI)
- 30+ days ago
- Detroit, MI (23 miles from Macomb, MI)
- 30+ days ago
Responsibilities: Greet and welcome residents and visitors in a professional and courteous manner. Provide information about our products/services and answer inquiries....
Panel Attribution Concierge Coordinator - Full time - Detroit
- Detroit, MI (23 miles from Macomb, MI)
- 45+ days ago
- Detroit, MI (23 miles from Macomb, MI)
- 45+ days ago
Works with administrative director, department Chair and providers to provide panel concierge service including but not limited to pulling, analyzing, organizing, and correcting panel attribution....
Panel Attribution Concierge Coordinator - Ful time - Detroit
- Detroit, MI (23 miles from Macomb, MI)
- 45+ days ago
- Detroit, MI (23 miles from Macomb, MI)
- 45+ days ago
Panel Attribution Concierge Coordinator - Ful time - Detroit Henry Ford Health - 3.8 Detroit, MI Job Details 10 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Qualifications...
- Rochester Hills, MI (12 miles from Macomb, MI)
- 60+ days ago
- Rochester Hills, MI (12 miles from Macomb, MI)
- 60+ days ago
Join our WellBridge of Rochester Hills team! This position is responsible for being in charge of capturing meal orders for our residents and guests. Our patients and guests look forward to their...
Front Desk Concierge - Part Time
- Detroit, MI (23 miles from Macomb, MI)
- 60+ days ago
- Detroit, MI (23 miles from Macomb, MI)
- 60+ days ago
This is a blended position that includes responsibilities as both concierge and hotel receptionist....
Concierge - (Pine Knob, Meadow Brook, Michigan Lottery Amphitheatre)
- Detroit, MI (23 miles from Macomb, MI)
- 90+ days ago
- Detroit, MI (23 miles from Macomb, MI)
- 90+ days ago
Amaze, Inspire, Unite Job Summary: To be an ambassador of Ilitch Sports + Entertainment, by providing first class customer service to every single guest. Key Responsibilities: Welcome and greet...
- Detroit, MI (23 miles from Macomb, MI)
- 90+ days ago
- Detroit, MI (23 miles from Macomb, MI)
- 90+ days ago
As a Concierge, youll drive hospitality within the Rock Family of Companies and serve as the first point of contact for all guests and team members....
Panel Attribution Concierge Coordinator - Part time - Contingent - Detroit
- Detroit, MI (23 miles from Macomb, MI)
- 90+ days ago
- Detroit, MI (23 miles from Macomb, MI)
- 90+ days ago
Works with administrative director, department Chair and providers to provide panel concierge service including but not limited to pulling, analyzing, organizing, and correcting panel attribution....
Demographic Data for Macomb, MI
Moving to Macomb, MI? Find some basic demographic data about Macomb, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Macomb, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Macomb, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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