Concierge Jobs in Pontiac, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge Agent- Part Time (16 hrs./wk)- Day Shift
- West Bloomfield, MI (9 miles from Pontiac, MI)
- 2 days ago
- West Bloomfield, MI (9 miles from Pontiac, MI)
- 2 days ago
Additional Information Organization: Henry Ford West Bloomfield Hospital Department: HFWB Concierge Services Shift: Day Job Union Code: Not Applicable...
- Commerce Township, MI (12 miles from Pontiac, MI)
- 3 days ago
- Commerce Township, MI (12 miles from Pontiac, MI)
- 3 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Membership Concierge (Opening Shift)
- Shelby Township, MI (14 miles from Pontiac, MI)
- 5 days ago
- Shelby Township, MI (14 miles from Pontiac, MI)
- 5 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Westland, MI (23 miles from Pontiac, MI)
- 9 days ago
- Westland, MI (23 miles from Pontiac, MI)
- 9 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
Beauty Concierge - Great Lakes Crossing Rack
- Auburn Hills, MI (2 miles from Pontiac, MI)
- 9 days ago
- Auburn Hills, MI (2 miles from Pontiac, MI)
- 9 days ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
- Plymouth, MI (24 miles from Pontiac, MI)
- 10 days ago
- Plymouth, MI (24 miles from Pontiac, MI)
- 10 days ago
Job ID 2025-231242 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
- Troy, MI (8 miles from Pontiac, MI)
- 13 days ago
- Troy, MI (8 miles from Pontiac, MI)
- 13 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Concierge-East 1-(20 hours per week)
- Roseville, MI (21 miles from Pontiac, MI)
- 13 days ago
- Roseville, MI (21 miles from Pontiac, MI)
- 13 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
Concierge-Hampton (Required to work every other weekend)
- Rochester Hills, MI (8 miles from Pontiac, MI)
- 16 days ago
- Rochester Hills, MI (8 miles from Pontiac, MI)
- 16 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
- Garden City, MI (23 miles from Pontiac, MI)
- 30+ days ago
- Garden City, MI (23 miles from Pontiac, MI)
- 30+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Bloomfield Township, MI (8 miles from Pontiac, MI)
- 45+ days ago
- Bloomfield Township, MI (8 miles from Pontiac, MI)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Membership Concierge II - Evenings and Weekends
- Commerce Township, MI (12 miles from Pontiac, MI)
- 60+ days ago
- Commerce Township, MI (12 miles from Pontiac, MI)
- 60+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Membership Concierge -Closing Shift
- Troy, MI (8 miles from Pontiac, MI)
- 60+ days ago
- Troy, MI (8 miles from Pontiac, MI)
- 60+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Shelby Township, MI (14 miles from Pontiac, MI)
- 60+ days ago
- Shelby Township, MI (14 miles from Pontiac, MI)
- 60+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Front Desk/Concierge - Part Time - Evenings/Weekends
- Farmington, MI (12 miles from Pontiac, MI)
- 60+ days ago
- Farmington, MI (12 miles from Pontiac, MI)
- 60+ days ago
Overview Fairmont of Farmington Hills is a 72-bed Senior Living Community located in Farmington Hills, MI. Fairmont of Farmington Hills provides a serene setting and compassionate care to our...
Demographic Data for Pontiac, MI
Moving to Pontiac, MI? Find some basic demographic data about Pontiac, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pontiac, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pontiac, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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