Front Desk Attendant Jobs in Pontiac, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 52 Jobs
All About Smiles

Dental Receptionist / Treatment Plan Coordinator

Dental Receptionist / Treatment Plan Coordinator At All About Smiles, our experienced team of dental professionals offer advanced treatments in general, cosmetic, and restorative dentistry. From...

Receptionist PM- Administration Center (2347)

  • Rochester Hills, MI (8 miles from Pontiac, MI)
  • 2 days ago
  • Rochester Hills, MI (8 miles from Pontiac, MI)
  • 2 days ago

SECRETARIAL VACANCY June 11, 2025 Rochester Community Schools announces the following SECRETARIAL vacancy. Receptionist Administration Center 52585 Dequindre Road, Rochester, Michigan...

Front Desk Receptionist

  • Southfield, MI (11 miles from Pontiac, MI)
  • 2 days ago
  • Southfield, MI (11 miles from Pontiac, MI)
  • 2 days ago

Who We Are As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and...

Concierge/Receptionist- Part Time

  • Novi, MI (18 miles from Pontiac, MI)
  • 3 days ago
  • Novi, MI (18 miles from Pontiac, MI)
  • 3 days ago

Report to: Human Resources Manager Schedule: 2pm-8pm, Tuesday & Wednesdays Salary: Starting at $16/hour When you work at Rose Senior Living Providence Park, you have a front-row seat to the...

Receptionist - PRN

  • Mount Clemens, MI (21 miles from Pontiac, MI)
  • 3 days ago
  • Mount Clemens, MI (21 miles from Pontiac, MI)
  • 3 days ago

Addressing customers in a courteous, friendly manner. Assisting the customers with requests. Filing, drafting letters and sorting mail....

Registration Clerk

  • Clinton Township, MI (20 miles from Pontiac, MI)
  • 4 days ago
  • Clinton Township, MI (20 miles from Pontiac, MI)
  • 4 days ago

Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities? Refer a friend & Cash in! + Travel...

SVS Vision - Retail Receptionist - Wixom, MI

  • Wixom, MI (16 miles from Pontiac, MI)
  • 5 days ago
  • Wixom, MI (16 miles from Pontiac, MI)
  • 5 days ago

Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest...

Front Desk Receptionist -Livonia

  • Livonia, MI (21 miles from Pontiac, MI)
  • 6 days ago
  • Livonia, MI (21 miles from Pontiac, MI)
  • 6 days ago

Our Company Gateway Pediatric Therapy Overview Gateway Pediatric Therapy provides ABA services for children ages 2-21 with Autism Spectrum Disorder, developmental disabilities and other language...

Patient Services Representative (Medical Receptionist) Float - Part-Time

  • Rochester, MI (8 miles from Pontiac, MI)
  • 9 days ago
  • Rochester, MI (8 miles from Pontiac, MI)
  • 9 days ago

We have a PRN (as needed), front desk/medical receptionist float position open. This position would require travel to our Rochester Hills, Lake Orion, and Troy Square Lake locations. Scheduling is...

Patient Services Representative (Medical Receptionist)

  • Bloomfield Township, MI (8 miles from Pontiac, MI)
  • 9 days ago
  • Bloomfield Township, MI (8 miles from Pontiac, MI)
  • 9 days ago

We have a full time, front desk/medical receptionist position open at our clinics located at 6543 Telegraph Rd, Bloomfield Hills, MI 48301. Scheduling is tentative 8am - 8pm, 3 shifts/week for...

Patient Service Representative (Medical Receptionist)

  • Macomb, MI (19 miles from Pontiac, MI)
  • 9 days ago
  • Macomb, MI (19 miles from Pontiac, MI)
  • 9 days ago

We have a full time, front desk/medical receptionist position open at our center located at 15959 Hall Rd Suite 104, Macomb MI, 48044. Scheduling is tentative 7am - 7pm, 3 shifts/week for full...

Receptionist / Escrow Assistant (onsite)

  • Livonia, MI (21 miles from Pontiac, MI)
  • 10 days ago
  • Livonia, MI (21 miles from Pontiac, MI)
  • 10 days ago

Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate...

Guest Service Representative/Cashier-15-20 hrs/week

  • Troy, MI (8 miles from Pontiac, MI)
  • 10 days ago
  • Troy, MI (8 miles from Pontiac, MI)
  • 10 days ago

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....

Receptionist/Administrative Services Assistant - Memory Care - Part-time - Days

  • Bingham Farms, MI (10 miles from Pontiac, MI)
  • 10 days ago
  • Bingham Farms, MI (10 miles from Pontiac, MI)
  • 10 days ago

Arden Courts ProMedica Memory Care Bingham Farms is hiring a part-time Administrative Services Assistant As an Administrative Services Assistant you perform receptionist, clerical, and...

Medical Receptionist

  • Roseville, MI (21 miles from Pontiac, MI)
  • 11 days ago
  • Roseville, MI (21 miles from Pontiac, MI)
  • 11 days ago

What you'll be doing as a Medical Receptionist Greeting patients and visitors in a courteous and welcoming manner Managing phone lines and scheduling patient appointments Verifying insurance information...

Demographic Data for Pontiac, MI

Moving to Pontiac, MI? Find some basic demographic data about Pontiac, MI below.


Local
National
61,704
947
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Pontiac, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Pontiac, MI offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Pontiac, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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