Concierge Jobs in Royal Oak, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Garden City, MI (15 miles from Royal Oak, MI)
- 1 day ago
- Garden City, MI (15 miles from Royal Oak, MI)
- 1 day ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Membership Concierge - Outdoor Pool Concierge
- Garden City, MI (15 miles from Royal Oak, MI)
- 1 day ago
- Garden City, MI (15 miles from Royal Oak, MI)
- 1 day ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Concierge-Westland Hunter-Part-Time
- Westland, MI (15 miles from Royal Oak, MI)
- 6 days ago
- Westland, MI (15 miles from Royal Oak, MI)
- 6 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
Concierge - River Front Towers
- Detroit, MI (10 miles from Royal Oak, MI)
- 6 days ago
- Detroit, MI (10 miles from Royal Oak, MI)
- 6 days ago
Greet residents and guests in a friendly and courteous manner Coordinate special events or special projects as assigned Assist residents and guests with any issues or concerns Provide information on...
- Canton, MI (20 miles from Royal Oak, MI)
- 6 days ago
- Canton, MI (20 miles from Royal Oak, MI)
- 6 days ago
As a Concierge, you will serve as a courteous and professional first point of contact for visitors and those calling the community while supporting the team in optimizing each resident's well-being...
- Bloomfield Township, MI (7 miles from Royal Oak, MI)
- 14 days ago
- Bloomfield Township, MI (7 miles from Royal Oak, MI)
- 14 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Detroit, MI (10 miles from Royal Oak, MI)
- 14 days ago
- Detroit, MI (10 miles from Royal Oak, MI)
- 14 days ago
Previous concierge, hospitality, or telehealth experience. Proficiency with Microsoft Office. Familiarity with HIPAA and patient privacy standards....
- Livonia, MI (14 miles from Royal Oak, MI)
- 22 days ago
- Livonia, MI (14 miles from Royal Oak, MI)
- 22 days ago
Concierge Detroit Marriott Livonia - 4.0 Livonia, MI Job Details Part-time 1 day ago Benefits Free parking Employee discount Qualifications English High school diploma or GED Food service 1 year Communication...
- Clarkston, MI (21 miles from Royal Oak, MI)
- 30+ days ago
- Clarkston, MI (21 miles from Royal Oak, MI)
- 30+ days ago
Join the Wellbridge of Clarkston team! This position is responsible for providing assistance in all food functions as directed and in accordance with established food policies and procedures. Main...
Membership Concierge II - Evenings and Weekends
- Commerce Township, MI (19 miles from Royal Oak, MI)
- 30+ days ago
- Commerce Township, MI (19 miles from Royal Oak, MI)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Membership Concierge -Closing Shift
- Troy, MI (8 miles from Royal Oak, MI)
- 30+ days ago
- Troy, MI (8 miles from Royal Oak, MI)
- 30+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Shelby Township, MI (14 miles from Royal Oak, MI)
- 30+ days ago
- Shelby Township, MI (14 miles from Royal Oak, MI)
- 30+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Detroit, MI (10 miles from Royal Oak, MI)
- 30+ days ago
- Detroit, MI (10 miles from Royal Oak, MI)
- 30+ days ago
Responsibilities: Greet and welcome residents and visitors in a professional and courteous manner. Provide information about our products/services and answer inquiries....
Front Desk/Concierge - Part Time - Evenings/Weekends
- Farmington, MI (13 miles from Royal Oak, MI)
- 45+ days ago
- Farmington, MI (13 miles from Royal Oak, MI)
- 45+ days ago
Overview Fairmont of Farmington Hills is a 72-bed Senior Living Community located in Farmington Hills, MI. Fairmont of Farmington Hills provides a serene setting and compassionate care to our...
- Canton, MI (20 miles from Royal Oak, MI)
- 45+ days ago
- Canton, MI (20 miles from Royal Oak, MI)
- 45+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Demographic Data for Royal Oak, MI
Moving to Royal Oak, MI? Find some basic demographic data about Royal Oak, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Royal Oak, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Royal Oak, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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