Concierge Jobs in Royal Oak, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Novi, MI (19 miles from Royal Oak, MI)
- 4 days ago
- Novi, MI (19 miles from Royal Oak, MI)
- 4 days ago
Join our EPIC Culinary team at WellBridge of Novi! This position is responsible for providing assistance in all food functions as directed and in accordance with established food policies and...
- Auburn Hills, MI (12 miles from Royal Oak, MI)
- 5 days ago
- Auburn Hills, MI (12 miles from Royal Oak, MI)
- 5 days ago
+ Welcome and assist players with check-in and reservations. + Provide information about the venue, gameplay, and promotions. + Help with golf clubs and equipment. + Ensure the cleanliness and...
- Canton, MI (20 miles from Royal Oak, MI)
- 5 days ago
- Canton, MI (20 miles from Royal Oak, MI)
- 5 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Canton, MI (20 miles from Royal Oak, MI)
- 5 days ago
- Canton, MI (20 miles from Royal Oak, MI)
- 5 days ago
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
Panel Attribution Concierge Coordinator - Full time - Detroit
- Detroit, MI (10 miles from Royal Oak, MI)
- 8 days ago
- Detroit, MI (10 miles from Royal Oak, MI)
- 8 days ago
Works with administrative director, department Chair and providers to provide panel concierge service including but not limited to pulling, analyzing, organizing, and correcting panel attribution....
Panel Attribution Concierge Coordinator - Ful time - Detroit
- Detroit, MI (10 miles from Royal Oak, MI)
- 9 days ago
- Detroit, MI (10 miles from Royal Oak, MI)
- 9 days ago
Panel Attribution Concierge Coordinator - Ful time - Detroit Henry Ford Health - 3.8 Detroit, MI Job Details 10 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Qualifications...
- Livonia, MI (14 miles from Royal Oak, MI)
- 9 days ago
- Livonia, MI (14 miles from Royal Oak, MI)
- 9 days ago
The Concierge RSR will partner with Sales Representatives to provide a customized level of communication with every homeowner....
Golf Concierge/Player Services
- Plymouth, MI (21 miles from Royal Oak, MI)
- 10 days ago
- Plymouth, MI (21 miles from Royal Oak, MI)
- 10 days ago
Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Golf Concierge to join our team! SBL is an organization whose success is rooted in its service culture....
Patient Coordinator I Concierge Service - McLaren Careers
- Detroit, MI (10 miles from Royal Oak, MI)
- 10 days ago
- Detroit, MI (10 miles from Royal Oak, MI)
- 10 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
Customer Experience Concierge - US Based Remote
- Detroit, MI (10 miles from Royal Oak, MI)
- 11 days ago
- Detroit, MI (10 miles from Royal Oak, MI)
- 11 days ago
We are seeking qualified candidates for our **Customer Experience Concierge** role, a customer service position providing guidance and support to participants of our key real estate reward programs....
Remote WorkIT Operations Data Concierge Specialist
- Detroit, MI (10 miles from Royal Oak, MI)
- 11 days ago
- Detroit, MI (10 miles from Royal Oak, MI)
- 11 days ago
the entire client engagement lifecycle, ensuring that individuals and client facing teams can make informed decisions based on accurate and relevant information.The Client Technology Operations Data Concierge...
- Rochester Hills, MI (16 miles from Royal Oak, MI)
- 15 days ago
- Rochester Hills, MI (16 miles from Royal Oak, MI)
- 15 days ago
Culinary Concierge (WellBridge of Rochester Hills) Join our WellBridge of Rochester Hills team!...
Patient Coordinator I Concierge Service
- Southfield, MI (7 miles from Royal Oak, MI)
- 24 days ago
- Southfield, MI (7 miles from Royal Oak, MI)
- 24 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
- Detroit, MI (10 miles from Royal Oak, MI)
- 26 days ago
- Detroit, MI (10 miles from Royal Oak, MI)
- 26 days ago
The Concierge is the face of the restaurant. You will be the first smile they see upon entering and the last goodbye they hear before leaving!...
- Detroit, MI (10 miles from Royal Oak, MI)
- 30+ days ago
- Detroit, MI (10 miles from Royal Oak, MI)
- 30+ days ago
Job Description POSITION OVERVIEW The concierge serves as a customer service/sales consultant....
Demographic Data for Royal Oak, MI
Moving to Royal Oak, MI? Find some basic demographic data about Royal Oak, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Royal Oak, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Royal Oak, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Show Hosting
- Genetics
- People Oriented
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Closing
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Driving
- Writing Skills
- Events
- Flexibility
- Data Entry
- Typing
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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