Concierge Jobs in Troy, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- General Motors
- Warren, MI (10 miles from Troy, MI)
- 17 hours ago
- Warren, MI (10 miles from Troy, MI)
- 17 hours ago
Job Description The Role The EV Concierge Team Lead is responsible for managing the efficient performance of the EV Concierge advisors and providing support for them to be successful in building relationships...
In PersonPosition Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
In Person- NexCare WellBridge Senior Living
- Rochester Hills, MI (8 miles from Troy, MI)
- 6 days ago
- Rochester Hills, MI (8 miles from Troy, MI)
- 6 days ago
Join our WellBridge of Rochester Hills team! You will earn: $16.00 per hour to start! Starting wages $15.15 per hour PLUS $0.85 Hero Pay! Yearly Wage Increases This position is responsible for...
In Person- M SHAPIRO REAL ESTATE GROUP
- West Bloomfield, MI (12 miles from Troy, MI)
- 17 days ago
- West Bloomfield, MI (12 miles from Troy, MI)
- 17 days ago
JOB DUTIES AND RESPONSIBILITIES Leasing & Marketing: Guide prospective residents through the leasing process, ensuring they experience the exceptional luxury lifestyle that the community offers....
In Person- LCS Senior Living
- Farmington Hills, MI (14 miles from Troy, MI)
- 18 days ago
- Farmington Hills, MI (14 miles from Troy, MI)
- 18 days ago
As an On-Call Concierge, you will not have a set weekly schedule but will be scheduled as needed to support the community....
In PersonMembership Concierge - Evenings & Weekends
- Life Time Fitness
- Commerce Township, MI (17 miles from Troy, MI)
- 19 days ago
- Commerce Township, MI (17 miles from Troy, MI)
- 19 days ago
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
In Person- Alight Solutions
- Detroit, MI (18 miles from Troy, MI)
- 22 days ago
- Detroit, MI (18 miles from Troy, MI)
- 22 days ago
About the RoleThe Concierge Ally role provides compassionate service by handling healthcare inquiries via inbound calls and conducting satisfaction surveys....
In Person- NexCare WellBridge Senior Living
- Novi, MI (21 miles from Troy, MI)
- 23 days ago
- Novi, MI (21 miles from Troy, MI)
- 23 days ago
Join our EPIC Culinary team at WellBridge of Novi! This position is responsible for providing assistance in all food functions as directed and in accordance with established food policies and...
In Person Part Time- Invited
- Clarkston, MI (15 miles from Troy, MI)
- 26 days ago
- Clarkston, MI (15 miles from Troy, MI)
- 26 days ago
Possess a service-oriented mindset with the ability to make every member and guest feel valued....
In Person- Mad Nice
- Detroit, MI (18 miles from Troy, MI)
- 26 days ago
- Detroit, MI (18 miles from Troy, MI)
- 26 days ago
The Concierge is the face of the restaurant. You will be the first smile they see upon entering and the last goodbye they hear before leaving!...
In Person- Mister Carwash
- Clarkston, MI (15 miles from Troy, MI)
- 29 days ago
- Clarkston, MI (15 miles from Troy, MI)
- 29 days ago
Your Day, the Mister Way Greet every customer with a wave and a smile.Enthusiastically sell our products and Unlimited Wash Club membership program.Genuinely thank each customer for choosing...
In Person- Village Green
- Detroit, MI (18 miles from Troy, MI)
- 30+ days ago
- Detroit, MI (18 miles from Troy, MI)
- 30+ days ago
Pay: $16.86 - $18.54 hourly plus bonus Job Description A Concierge is committed to resident satisfaction in the apartment community....
In PersonMembership Concierge (Weekend Availability)
- Life Time Fitness
- Novi, MI (21 miles from Troy, MI)
- 30+ days ago
- Novi, MI (21 miles from Troy, MI)
- 30+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
In Person Part TimeConcierge - Overnight - Full Time/Part Time
- Village Green
- Detroit, MI (18 miles from Troy, MI)
- 30+ days ago
- Detroit, MI (18 miles from Troy, MI)
- 30+ days ago
If you have persuasive sales and marketing skills, excellent communication and negotiating abilities, and are customer service oriented, this may be the perfect role for you!...
In Person Full TimeMembership Concierge Part Time
- Life Time Fitness
- Garden City, MI (21 miles from Troy, MI)
- 45+ days ago
- Garden City, MI (21 miles from Troy, MI)
- 45+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
In Person Part TimeDemographic Data for Troy, MI
Moving to Troy, MI? Find some basic demographic data about Troy, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Troy, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Troy, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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