Front Desk Attendant Jobs in Troy, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 68 Jobs
All About Smiles

Dental Receptionist / Treatment Plan Coordinator

Dental Receptionist / Treatment Plan Coordinator At All About Smiles, our experienced team of dental professionals offer advanced treatments in general, cosmetic, and restorative dentistry. From...

Receptionist

  • Wixom, MI (21 miles from Troy, MI)
  • 5 hours ago
  • Wixom, MI (21 miles from Troy, MI)
  • 5 hours ago

Company Description Over the last 30 years, Plymouth Physical Therapy Specialists has cultivated a state-of-the-art physical therapy practice focusing on putting our patients' needs first. Our...

Front Desk Representative

  • Farmington Hills, MI (14 miles from Troy, MI)
  • 10 hours ago
  • Farmington Hills, MI (14 miles from Troy, MI)
  • 10 hours ago

Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building careers of our...

Front Desk Agent - Part Time

  • Auburn Hills, MI (7 miles from Troy, MI)
  • 16 hours ago
  • Auburn Hills, MI (7 miles from Troy, MI)
  • 16 hours ago

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team!...

Front Desk Agent - Franchise

  • Novi, MI (21 miles from Troy, MI)
  • 17 hours ago
  • Novi, MI (21 miles from Troy, MI)
  • 17 hours ago

A passion for hospitality and a commitment to providing outstanding guest services is required....

Medical Spa Receptionist

  • Roseville, MI (12 miles from Troy, MI)
  • 19 hours ago
  • Roseville, MI (12 miles from Troy, MI)
  • 19 hours ago

Overview Eastside Skin & Laser Center, a Partner Practice of Together Womens Health (TWH) has an immediate opportunity for a part Medical Spa Receptionist to join the skincare division of our...

Medical Receptionist - Livonia, MI

  • Livonia, MI (19 miles from Troy, MI)
  • 1 day ago
  • Livonia, MI (19 miles from Troy, MI)
  • 1 day ago

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery’s mission is to deliver the highest quality patient care and experience...

IT Service Desk Agent(Full time or Part time)

  • Detroit, MI (18 miles from Troy, MI)
  • 2 days ago
  • Detroit, MI (18 miles from Troy, MI)
  • 2 days ago

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Service Desk Agent, for one of our largest clients in Detroit, MI! Job Title: Service Desk...

IT Service Desk Agent (Full-time or Part-time available)

  • Detroit, MI (18 miles from Troy, MI)
  • 2 days ago
  • Detroit, MI (18 miles from Troy, MI)
  • 2 days ago

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Service Desk Agent for a contract opportunity with one of our largest clients located in...

University Prep Elementary School Receptionist

  • Detroit, MI (18 miles from Troy, MI)
  • 3 days ago
  • Detroit, MI (18 miles from Troy, MI)
  • 3 days ago

Job Summary The Receptionist serves as a primary source of administrative support for the school and is the first line of contact for parents, staff members, students, and visitors. As such, the...

Receptionist

  • Farmington Hills, MI (14 miles from Troy, MI)
  • 4 days ago
  • Farmington Hills, MI (14 miles from Troy, MI)
  • 4 days ago

Date Posted: 8/19/2025 Job Code: Receptionist - Corporate (Temporary) Location: Newbury Management Company Address: 31200 Northwestern Hwy City: Farmington Hills State: MI Country: United States...

Office Admin/Receptionist - Troy, MI Area

  • Troy, MI
  • 4 days ago
  • Troy, MI
  • 4 days ago

Overview Marksman Titan Security is currently recruiting for an Office Admin/Receptionist to work at a Commercial Office Building located in the Troy, Michigan Area. Company Description...

Receptionist

  • Bloomfield Hills, MI (7 miles from Troy, MI)
  • 5 days ago
  • Bloomfield Hills, MI (7 miles from Troy, MI)
  • 5 days ago

BMW of Bloomfield Hills is looking for a knowledgeable and friendly Receptionist to join our dealership team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive...

Reservation Agent

  • Detroit, MI (18 miles from Troy, MI)
  • 5 days ago
  • Detroit, MI (18 miles from Troy, MI)
  • 5 days ago

Why us? Shinola Hotel is seeking a Reservation Agent to create timeless memories and quality experiences for guests and associates alike. The world's first Shinola Hotel is Detroit's new living...

Patient Services Representative (Medical Receptionist)

  • Livonia, MI (19 miles from Troy, MI)
  • 5 days ago
  • Livonia, MI (19 miles from Troy, MI)
  • 5 days ago

Corewell Health Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Corewell Health Urgent...

Demographic Data for Troy, MI

Moving to Troy, MI? Find some basic demographic data about Troy, MI below.


Local
National
87,294
4,821
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Troy, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Troy, MI offer the following education background
High School or GED
36.3%
Bachelor's Degree
23.5%
Associate's Degree
14.7%
Vocational Degree or Certification
14.0%
Master's Degree
5.2%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Troy, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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