Concierge Jobs in Vc Highlands, NV
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative - Temporary
- Carson City, NV (16 miles from Vc Highlands, NV)
- 2 days ago
- Carson City, NV (16 miles from Vc Highlands, NV)
- 2 days ago
. + Service-oriented to resolve customer complaints and issues while maintaining a professional and calm demeanor. + Critical thinking and strong problem-solving skills + Proficient computer skills...
- Reno, NV (11 miles from Vc Highlands, NV)
- 11 days ago
- Reno, NV (11 miles from Vc Highlands, NV)
- 11 days ago
What Makes a Successful Airport Service Concierge?...
- Reno, NV (11 miles from Vc Highlands, NV)
- 20 days ago
- Reno, NV (11 miles from Vc Highlands, NV)
- 20 days ago
The Spa Concierge greets guests and explains the spa facilities and services. Coordinates and facilitates all spa front desk, salon front desk, retail, and phone activities....
- Reno, NV (11 miles from Vc Highlands, NV)
- 21 days ago
- Reno, NV (11 miles from Vc Highlands, NV)
- 21 days ago
Qualifications Previous guest service experience preferred ***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. *** Atlantis...
VIP Services & Concierge Agent
- Reno, NV (11 miles from Vc Highlands, NV)
- 60+ days ago
- Reno, NV (11 miles from Vc Highlands, NV)
- 60+ days ago
The VIP Services & Concierge Agent is responsible for providing personalized services such as booking accommodations, dinning, and entertainment....
Demographic Data for Vc Highlands, NV
Moving to Vc Highlands, NV? Find some basic demographic data about Vc Highlands, NV below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Vc Highlands, NV
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Vc Highlands, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- Call Center Experience
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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