Concierge Jobs in Durham, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative
- Raleigh, NC (21 miles from Durham, NC)
- 22 hours ago
- Raleigh, NC (21 miles from Durham, NC)
- 22 hours ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Front Desk Concierge (Part Time - Weekends)
- Raleigh, NC (21 miles from Durham, NC)
- 4 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 4 days ago
Front Desk Representative (PT) 3pm - 11pm every other weekend Concierge (PT) 9am - 5pm every other weekend Pay Rate $16.50 - $17.50 Paid Vacation / Free Meal each shift What will I do every day?...
- Raleigh, NC (21 miles from Durham, NC)
- 5 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 5 days ago
Prior hotel, hospitality, or previous concierge experience a plus....
- Raleigh, NC (21 miles from Durham, NC)
- 5 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 5 days ago
Greet and assist visitors, clients, and team members in a courteous and professional manner....
- Cary, NC (17 miles from Durham, NC)
- 5 days ago
- Cary, NC (17 miles from Durham, NC)
- 5 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
- Raleigh, NC (21 miles from Durham, NC)
- 6 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 6 days ago
The Concierge is a representative of Alamo Drafthouse and is responsible for upholding our Core Values at all times....
Concierge Services/Support Associate - Part Time - Crabtree Mall
- Raleigh, NC (21 miles from Durham, NC)
- 19 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 19 days ago
Concierge Associates provide outstanding customer service to each customer, display a passion for retail and fashion, adapt to change efficiently, continually seek to learn about Belk's merchandise...
Membership Concierge I (Nights/Weekends)
- Cary, NC (17 miles from Durham, NC)
- 21 days ago
- Cary, NC (17 miles from Durham, NC)
- 21 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
ClubLife Concierge Part-Time Carolina Club UNC Alumni
- Chapel Hill, NC (8 miles from Durham, NC)
- 45+ days ago
- Chapel Hill, NC (8 miles from Durham, NC)
- 45+ days ago
Position Summary The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals....
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
Regional Concierge Navigator Regional Concierge Navigator remote type Hybrid Remote locations Raleigh, NC time type Full time posted on Posted 4 Days Ago job requisition id 7333 Alignment Health is...
ClubLife Concierge Part-Time Carolina Club UNC Alumni
- Chapel Hill, NC (8 miles from Durham, NC)
- 45+ days ago
- Chapel Hill, NC (8 miles from Durham, NC)
- 45+ days ago
Position Summary The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals....
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Online Sales Concierge - Raleigh North
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
- Wake Forest, NC (19 miles from Durham, NC)
- 90+ days ago
- Wake Forest, NC (19 miles from Durham, NC)
- 90+ days ago
Job Summary: The ClubLife Concierges will play an integral part in the Member Experience Team supporting project work and goals....
Demographic Data for Durham, NC
Moving to Durham, NC? Find some basic demographic data about Durham, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Durham, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Durham, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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