Concierge Jobs in Durham, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Raleigh, NC (21 miles from Durham, NC)
- 5 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 5 days ago
We rely on our Admissions Coordinator to be responsible for all activities related to admission of residents to the facility. Why Work For Us? Excellent pay with multiple incentives: Excellent...
- Cary, NC (17 miles from Durham, NC)
- 5 days ago
- Cary, NC (17 miles from Durham, NC)
- 5 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Cary, NC (17 miles from Durham, NC)
- 6 days ago
- Cary, NC (17 miles from Durham, NC)
- 6 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Concierge Services/Support Associate - Part Time - Crabtree Mall
- Raleigh, NC (21 miles from Durham, NC)
- 11 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 11 days ago
As a Concierge Servicies / Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually...
Lead Concierge Provider / Practice Owner (MD/DO/NP/PA)
- Raleigh, NC (21 miles from Durham, NC)
- 13 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 13 days ago
Job Description As the Lead Concierge Provider, you will play a pivotal role in delivering exceptional, relationship-based care....
- Cary, NC (17 miles from Durham, NC)
- 16 days ago
- Cary, NC (17 miles from Durham, NC)
- 16 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
and energetic Workplace Concierge to support our client's team....
Job Brief: Job Description: We are seeking a positive, warm, and energetic Workplace Concierge to support our client's team....
Customer Experience Representative
- Morrisville, NC (10 miles from Durham, NC)
- 45+ days ago
- Morrisville, NC (10 miles from Durham, NC)
- 45+ days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Concierge Services/Support Associate - Full Time - Crabtree Mall
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
Job Summary At Belk we have a vision to reimagine the department store. As a Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for...
Customer Experience Representative
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
- Raleigh, NC (21 miles from Durham, NC)
- 45+ days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Membership Concierge I (Nights/Weekends)
- Cary, NC (17 miles from Durham, NC)
- 60+ days ago
- Cary, NC (17 miles from Durham, NC)
- 60+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Wake Forest, NC (19 miles from Durham, NC)
- 90+ days ago
- Wake Forest, NC (19 miles from Durham, NC)
- 90+ days ago
Service-oriented mindset and capable of making every guest feel valued. Strong communication skills in verbal, written, phone, text, and social media communications....
Demographic Data for Durham, NC
Moving to Durham, NC? Find some basic demographic data about Durham, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Durham, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Durham, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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