Front Desk Attendant Jobs in Durham, NC

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 71 Jobs

Dental Receptionist

  • Raleigh, NC (9 miles from Durham, NC)
  • 1 day ago
  • Raleigh, NC (9 miles from Durham, NC)
  • 1 day ago

We are a well established Endodontic Specialty Office. We are looking for a receptionist. The candidate should be able to schedule patients, verify insurances and take payments. We are looking for...

Front Desk Receptionist

  • Raleigh, NC (21 miles from Durham, NC)
  • 1 day ago
  • Raleigh, NC (21 miles from Durham, NC)
  • 1 day ago

We Will Be Recruiting For Two (2) Positions With This Post. Your Application Will Be Considered For All Noted Open Positions The Recruitment Range For This Position Is $37,782- $55,000 The Front...

Receptionist

  • Wake Forest, NC (19 miles from Durham, NC)
  • 1 day ago
  • Wake Forest, NC (19 miles from Durham, NC)
  • 1 day ago

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your...

Front Desk Coordinator I

  • Durham, NC
  • 2 days ago
  • Durham, NC
  • 2 days ago

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and...

Greeter / Counter Desk Attendant

  • Raleigh, NC (21 miles from Durham, NC)
  • 3 days ago
  • Raleigh, NC (21 miles from Durham, NC)
  • 3 days ago

Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...

Front Desk & Guest Care

  • Morrisville, NC (10 miles from Durham, NC)
  • 3 days ago
  • Morrisville, NC (10 miles from Durham, NC)
  • 3 days ago

Role Responsibilities: As a Kiosk Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently...

Receptionist - Franchise Location

  • Pittsboro, NC (20 miles from Durham, NC)
  • 3 days ago
  • Pittsboro, NC (20 miles from Durham, NC)
  • 3 days ago

What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...

Cashier/Receptionist

  • Durham, NC
  • 4 days ago
  • Durham, NC
  • 4 days ago

Cashier/Receptionist Position Available We are a growing small business in Durham, NC. We are in search of an honest, friendly, intelligent, well-spoken, and outgoing cashier to greet customers...

Front Desk Agent

  • Raleigh, NC (21 miles from Durham, NC)
  • 5 days ago
  • Raleigh, NC (21 miles from Durham, NC)
  • 5 days ago

Hyatt House Raleigh North Hills 160 Park at North Hills Street Raleigh, NC 27609 Extended Stay Managed By Concord Hospitality Enterprises Apply Now Save this job SHARE THIS JOB Email Tweet...

Front Desk Agent - Hyatt House Raleigh North Hills

  • Raleigh, NC (21 miles from Durham, NC)
  • 5 days ago
  • Raleigh, NC (21 miles from Durham, NC)
  • 5 days ago

Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests....

Choice Hotel front desk call center-WOODSPRING SUITES

  • Morrisville, NC (10 miles from Durham, NC)
  • 5 days ago
  • Morrisville, NC (10 miles from Durham, NC)
  • 5 days ago

Role Responsibilities: As a Kiosk Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently...

Receptionist/Legal Adm. Assistant - Raleigh, NC

  • Raleigh, NC (21 miles from Durham, NC)
  • 5 days ago
  • Raleigh, NC (21 miles from Durham, NC)
  • 5 days ago

*Position required to physically sit in the Raleigh, NC Office. *Position requires a minimum of one (1) year experience working in a law firm or professional services. Williams Mullen is seeking a...

Front Desk Call Center

  • Morrisville, NC (10 miles from Durham, NC)
  • 5 days ago
  • Morrisville, NC (10 miles from Durham, NC)
  • 5 days ago

Role Responsibilities: As a Kiosk Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently...

Weekend Receptionist (Fri-Sun)

  • Raleigh, NC (21 miles from Durham, NC)
  • 5 days ago
  • Raleigh, NC (21 miles from Durham, NC)
  • 5 days ago

We rely on and trust our Receptionist to provide clerical support to our center. We are seeking a qualified individual who is compassionate, a multi-tasker and ready to collaborate with leadership...

Front Desk Supervisor-Renaissance Raleigh Hotel

  • Raleigh, NC (21 miles from Durham, NC)
  • 5 days ago
  • Raleigh, NC (21 miles from Durham, NC)
  • 5 days ago

We are hiring a Front Desk Supervisor! Must have open availability to work days, nights, and weekends Marriott Property Management System(PMS) experience is a plus We are looking for associates...

Demographic Data for Durham, NC

Moving to Durham, NC? Find some basic demographic data about Durham, NC below.


Local
National
306,633
7,596
Large

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Durham, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Durham, NC offer the following education background
High School or GED
36.5%
Bachelor's Degree
23.4%
Associate's Degree
14.7%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Durham, NC
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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