Concierge Jobs in Marshall, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Asheville, NC (21 miles from Marshall, NC)
- 1 day ago
- Asheville, NC (21 miles from Marshall, NC)
- 1 day ago
Job Description After guest check in to the spa, the Spa Concierge are responsible for providing extraordinary personal guest service throughout the guests journey....
Spa Female Concierge Part Time
- Asheville, NC (21 miles from Marshall, NC)
- 1 day ago
- Asheville, NC (21 miles from Marshall, NC)
- 1 day ago
Job Description After guest check in to the spa, the Spa Concierge are responsible for providing extraordinary personal guest service throughout the guests journey....
- Asheville, NC (21 miles from Marshall, NC)
- 12 days ago
- Asheville, NC (21 miles from Marshall, NC)
- 12 days ago
Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. Knowledge of the surrounding area and all of its attractions....
- Asheville, NC (21 miles from Marshall, NC)
- 12 days ago
- Asheville, NC (21 miles from Marshall, NC)
- 12 days ago
Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. Knowledge of the surrounding area and all of its attractions....
Customer Experience Representative - Mom & Baby
- Asheville, NC (21 miles from Marshall, NC)
- 30+ days ago
- Asheville, NC (21 miles from Marshall, NC)
- 30+ days ago
Aeroflow Health - Mom and Baby Customer Experience Representative Location: Remote Shift: 10am - 7pm EST Starting rate: $20 an hour! Aeroflow Health is made up of creative and talented associates...
Lead Concierge Provider / Practice Owner (MD/DO/NP/PA)
- Asheville, NC (21 miles from Marshall, NC)
- 30+ days ago
- Asheville, NC (21 miles from Marshall, NC)
- 30+ days ago
Job Description As the Lead Concierge Provider, you will play a pivotal role in delivering exceptional, relationship-based care....
- Asheville, NC (21 miles from Marshall, NC)
- 90+ days ago
- Asheville, NC (21 miles from Marshall, NC)
- 90+ days ago
Ensure that all guests are checked in/out in a friendly efficient and courteous manner. Process guest payments....
Demographic Data for Marshall, NC
Moving to Marshall, NC? Find some basic demographic data about Marshall, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Marshall, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Marshall, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Filing
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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