Concierge Jobs in Lakewood, OH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Cain Park Hospitality Assistant
- Cleveland, OH (12 miles from Lakewood, OH)
- 10 days ago
- Cleveland, OH (12 miles from Lakewood, OH)
- 10 days ago
Cain Park Hospitality Assistant Salary $11.00 - $12.00 Hourly Location Ohio 44118, OH Job Type Seasonal Part Time Job Number 1028 Department Parks & Recreation Opening Date 04/16/2025 DESCRIPTION...
- Westlake, OH (7 miles from Lakewood, OH)
- 10 days ago
- Westlake, OH (7 miles from Lakewood, OH)
- 10 days ago
Concierge - PRN Who are We? Concord Reserve is a faith-based, mission-driven non-profit that is part of an integrated family of lifestyle communities, Life Enriching Communities....
- Cleveland, OH (5 miles from Lakewood, OH)
- 12 days ago
- Cleveland, OH (5 miles from Lakewood, OH)
- 12 days ago
regarding the location while providing exceptional guest service in an attentive, friendly and efficient manner....
- Warrensville Heights, OH (15 miles from Lakewood, OH)
- 14 days ago
- Warrensville Heights, OH (15 miles from Lakewood, OH)
- 14 days ago
Overview We are looking for a highly motivated individuals to join our Guest Services team as a M Club Attendant....
- Beachwood, OH (15 miles from Lakewood, OH)
- 30+ days ago
- Beachwood, OH (15 miles from Lakewood, OH)
- 30+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Concierge Physician - Westside - Primary Care
- Cleveland, OH (5 miles from Lakewood, OH)
- 45+ days ago
- Cleveland, OH (5 miles from Lakewood, OH)
- 45+ days ago
Position Location\: Cleveland, Ohio - Westside Position Type\: Full-time Physician Specialty\: Concierge Primary Care Through our UH Select primary care program, UH concierge doctors provide medical...
Concierge- The Flats at East Bank
- Cleveland, OH (5 miles from Lakewood, OH)
- 30+ days ago
- Cleveland, OH (5 miles from Lakewood, OH)
- 30+ days ago
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge...
- Cleveland, OH (5 miles from Lakewood, OH)
- 45+ days ago
- Cleveland, OH (5 miles from Lakewood, OH)
- 45+ days ago
Concierge, Campus Center Department: Campus President's Office Location: Metropolitan Campus Reports To: Manager, Campus Scheduling Recruitment Type: External/Internal Requisition ID: req5879 Employment...
- Beachwood, OH (15 miles from Lakewood, OH)
- 60+ days ago
- Beachwood, OH (15 miles from Lakewood, OH)
- 60+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Beachwood, OH (15 miles from Lakewood, OH)
- 90+ days ago
- Beachwood, OH (15 miles from Lakewood, OH)
- 90+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
Color & Curl Concierge Cosmoprof 06158
- Macedonia, OH (19 miles from Lakewood, OH)
- 90+ days ago
- Macedonia, OH (19 miles from Lakewood, OH)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Lakewood, OH
Moving to Lakewood, OH? Find some basic demographic data about Lakewood, OH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Lakewood, OH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Lakewood, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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