Concierge Jobs in Northampton, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Patient Concierge - Easton, Multispecialty
- Easton, PA (13 miles from Northampton, PA)
- 1 day ago
- Easton, PA (13 miles from Northampton, PA)
- 1 day ago
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
Patient Concierge - Multispecialty, Jim Thorpe
- Jim Thorpe, PA (18 miles from Northampton, PA)
- 3 days ago
- Jim Thorpe, PA (18 miles from Northampton, PA)
- 3 days ago
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
Patient Concierge - Orthopedics, North Bethlehem
- Bethlehem, PA (10 miles from Northampton, PA)
- 9 days ago
- Bethlehem, PA (10 miles from Northampton, PA)
- 9 days ago
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
Patient Concierge - ABW Pediatrics - Bethlehem, Part Time
- Bethlehem, PA (10 miles from Northampton, PA)
- 10 days ago
- Bethlehem, PA (10 miles from Northampton, PA)
- 10 days ago
Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process....
Patient Concierge, Easton Family Medicine
- Easton, PA (13 miles from Northampton, PA)
- 10 days ago
- Easton, PA (13 miles from Northampton, PA)
- 10 days ago
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
Concierge - Hotel VIP Services
- Bethlehem, PA (10 miles from Northampton, PA)
- 12 days ago
- Bethlehem, PA (10 miles from Northampton, PA)
- 12 days ago
The Concierge is also responsible for assisting high-end casino patrons with questions, directions, miscellaneous concierge information, and resolving guest disputes in a professional and courteous...
- Allentown, PA (7 miles from Northampton, PA)
- 12 days ago
- Allentown, PA (7 miles from Northampton, PA)
- 12 days ago
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
Patient Concierge - Pediatrics, Quakertown
- Quakertown, PA (19 miles from Northampton, PA)
- 12 days ago
- Quakertown, PA (19 miles from Northampton, PA)
- 12 days ago
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
- Quakertown, PA (19 miles from Northampton, PA)
- 29 days ago
- Quakertown, PA (19 miles from Northampton, PA)
- 29 days ago
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based...
- Bethlehem, PA (10 miles from Northampton, PA)
- 30+ days ago
- Bethlehem, PA (10 miles from Northampton, PA)
- 30+ days ago
and promptly; Provides accurate, appropriate and immediate responses to all requests by guests, ensures complete guest satisfaction; Ensures a maximum level of guest service and satisfaction is achieved...
Clinical Concierge - Diagnostic Technologist
- Stroudsburg, PA (19 miles from Northampton, PA)
- 30+ days ago
- Stroudsburg, PA (19 miles from Northampton, PA)
- 30+ days ago
Clinical Concierge - Diagnostic Technologist Full-Time Day Shift Department LVPG-P ExpressCare - Middle Smithfield Shift Details Day Shift, Sunday through Saturday 8am to 8pm, rotating holidays and...
Clinical Concierge - Medical Assistant
- Lehighton, PA (14 miles from Northampton, PA)
- 30+ days ago
- Lehighton, PA (14 miles from Northampton, PA)
- 30+ days ago
Clinical Concierge - Medical Assistant Full-Time Day Shift Department LVPG-L ExpressCare - Lehighton Shift Details Day Shift, Sunday through Saturday 8am to 8pm, rotating holidays and weekends, variable...
Demographic Data for Northampton, PA
Moving to Northampton, PA? Find some basic demographic data about Northampton, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Northampton, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Northampton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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