Concierge Jobs in Dorval, QC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Montreal, QC (9 miles from Dorval, QC)
- 6 days ago
- Montreal, QC (9 miles from Dorval, QC)
- 6 days ago
Ce poste est aussi appelé « concierge ». Effectue d’autres tâches comme requis....
- Montreal, QC (9 miles from Dorval, QC)
- 11 days ago
- Montreal, QC (9 miles from Dorval, QC)
- 11 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Montreal, QC (9 miles from Dorval, QC)
- 18 days ago
- Montreal, QC (9 miles from Dorval, QC)
- 18 days ago
Think you have what it takes to be a Corporate Concierge? We're committed to hiring the best talent for the role....
Representant de service a la clientele / Customer Experience Representative
- Laval, QC (9 miles from Dorval, QC)
- 30+ days ago
- Laval, QC (9 miles from Dorval, QC)
- 30+ days ago
de l'entreprise Nous consacrons nos efforts a creer des experiences et a raconter des histoires et nous sommes toujours a la recherche de gens brillants, energiques et axes sur le service a la...
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Dorval, QC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Dorval, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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