Concierge Jobs in Austin, TX
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
Customer Experience Representative - (Downtown Austin) Location: Austin, TX | In-Person | Full-time Company: Smartish Reports To: Head of Brand & Marketing About Smartish Smartish is a 16-year-old...
Purpose The Wildflower Center is seeking a Guest Services Associate to join our team....
Answer all incoming phone calls in a prompt, courteous, professional manner and forward to the appropriate destination....
If you answered yes, submit your application to learn more about the Concierge role and what it takes to be a milk + honey Daymaker!...
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched...
Prepare reports on Premium Concierge activity, member feedback, and operational improvements for management....
INTEGRITY / SERVICE / ACCOUNTABILITY / RESPECT About The Role: The Guest Services Associate provides all guests with exceptional experience while finalizing their sales order....
We are looking to meet people who agree that the Concierge is one of the most important components in our operation....
- Cedar Park, TX (19 miles from Austin, TX)
- 13 days ago
- Cedar Park, TX (19 miles from Austin, TX)
- 13 days ago
We are hiring for Spa Concierge with Key Holder/Cash Management experience....
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
Join us for this incredible opportunity to be part of our Spa team as a Full-time Spa Concierge at Miraval Austin Resort & Spa located in Austin, Texas....
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...
Demographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Austin, TX
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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