Concierge Jobs in Norfolk, VA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Possess a service-oriented mindset with the ability to make every member and guest feel valued....
In PersonJoin Our Team at Vitality Living as a Concierge at our Acclaim at East Beach Community!...
In Person Full TimeHospitality Assistant Stowmarket- Part Time & Full Time- +21 11.50 18-20 11.00 16-17 9.00
- McDonald's UK
- Suffolk, VA (15 miles from Norfolk, VA)
- 1 day ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 1 day ago
simply, you'll be working in our fast moving, high energy environment and were looking for a genuine smile plus an ability to connect with customers and make them feel valued.Friendly, welcoming, courteous...
In Person Full TimeConcierge (Part Time - Day Shift )
- Senior Lifestyle
- Norfolk, VA (5 miles from Norfolk, VA)
- 13 days ago
- Norfolk, VA (5 miles from Norfolk, VA)
- 13 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
In Person Part TimeConcierge - Part Time (3p-11p)
- Vitality Senior Living
- Norfolk, VA
- 13 days ago
- Norfolk, VA
- 13 days ago
Join Our Team at Vitality Living as a Concierge at our Acclaim at East Beach Community!...
In Person Part Time- Virginia Beach Operations LLC
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
Independence Boulevard, Virginia Beach, Virginia 23453 Job Description The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community...
In PersonConcierge (Part Time - Evening Shift)
- Senior Lifestyle Corporation
- Norfolk, VA
- 30+ days ago
- Norfolk, VA
- 30+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
In Person Part Time- Crestline Hotels & Resorts, LLC
- Newport News, VA (17 miles from Norfolk, VA)
- 45+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 45+ days ago
Overview: The Concierge provides information to guest/visitor inquiries and coordinates all guest requests for special arrangements for services, courteously and efficiently....
In PersonDemographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Norfolk, VA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills