Front Desk Attendant Jobs in Norfolk, VA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Sentara
- Suffolk, VA (15 miles from Norfolk, VA)
- 2 days ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 2 days ago
City/State Suffolk, VA Work Shift Second (Evenings) Overview: Sentara Obici Hospital is hiring a Part-Time Guest Relations Representative Two 8 hour evening shifts 3:00PM - 11:30PM. Additional...
In Person(NAVY GATEWAY INNS & SUITES NORFOLK) GUEST SERVICE REPRESENTATIVE I (2:00 PM - 10:30 PM Shift only)
- Navy Exchange Service Command
- Norfolk, VA
- 4 days ago
- Norfolk, VA
- 4 days ago
Responsible for front desk operations lobby appearance guest service-related office operations and the safety security and privacy of all guests....
In Person(NAVY GATEWAY INNS & SUITES NORFOLK) GUEST SERVICE REPRESENTATIVE II (10:00 pm - 6:30 am Shift only)
- Navy Exchange Service Command
- Norfolk, VA
- 5 days ago
- Norfolk, VA
- 5 days ago
Reconciles shift transactions of all accounts and outlets of the property ensuring complete balancing while maintaining guest service at all times....
In PersonHoliday Inn Oceanside/ Front Desk Agent - Part Time
- Coastal Hospitality Associates
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 6 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 6 days ago
Holiday Inn Oceanside Front Desk Agent - Part Time If you are seeking to join a GREAT company that TRULY CARES about YOU - Join our team today? The Holiday Inn Oceanside i s hiring now for Part...
In Person Part Time- Remington Hotels
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 17 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 17 days ago
What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when...
In PersonGuest Services Rep Part Time-104020
- Extended Stay America
- Chesapeake, VA (7 miles from Norfolk, VA)
- 22 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 22 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
In Person Part Time- City Center Inn
- Newport News, VA (17 miles from Norfolk, VA)
- 22 days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 22 days ago
un Front Desk Hotel (Newport News) City Center Inn 945 J Clyde Morris Bld compensation: Will Talk employment type: experience level: mid level job title: Desk Clerk Hotel Desk Clerk Computer...
In PersonHotel : Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Full time Compensation Range : $15.60 - $16.38 Compensation is determined based on a variety of factors, including experience,...
In PersonWSS - Hotel Front Desk (GSA) 1
- Sandpiper Hospitality
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Guest Services Ambassador (GSA)!...
In PersonFront Desk Representative (On Call)
- Kisco Senior Living, LLC
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 30+ days ago
Job Description The Front Desk Representative @ First Colonial Inn provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community....
In Person- Nothing Bundt Cakes
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
Benefits: Employee discounts Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
In Person- Crescent Hotels & Resorts
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 45+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 45+ days ago
service and financial profitability....
In Person- Crestline Hotels & Resorts, LLC
- Newport News, VA (17 miles from Norfolk, VA)
- 45+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 45+ days ago
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information,...
In Person- Dave & Busters
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 45+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 45+ days ago
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
In Person- Harmony Hospitality
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at...
In PersonDemographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Norfolk, VA
Highest Education Level
Front Desk Attendants in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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