Front Desk Attendant Jobs in Norfolk, VA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

Medical Receptionist - M-F, no weekends, full benefits, pet insurance, 401k!
- Eye Care Partners
- Portsmouth, VA (5 miles from Norfolk, VA)
- 10 days ago
- Eye Care Partners
- Portsmouth, VA (5 miles from Norfolk, VA)
- 10 days ago
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
- Newport News, VA (17 miles from Norfolk, VA)
- 2 days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 2 days ago
Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job....
- Suffolk, VA (15 miles from Norfolk, VA)
- moments ago
- Suffolk, VA (15 miles from Norfolk, VA)
- moments ago
Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure...
(Norfolk Navy Gateway Inns & Suites) Guest Service Representative I - Northwest Annex
- Chesapeake, VA (7 miles from Norfolk, VA)
- 6 hours ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 6 hours ago
['Navy Exchange Service Command', '3.2', '(NORFOLK NAVY GATEWAY INNS & SUITES) GUEST SERVICE REPRESENTATIVE I - NORTHWEST ANNEX', 'Apply on employer site', 'Apply now', 'Chesapeake, VA', '', '$16.75...
Entry Level Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 1 day ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 1 day ago
Are you outgoing, energetic, and passionate about making a positive impact? Join our fast-growing nonprofit events team and help bring purpose-driven brands and charitable initiatives to life one...
Guest Services Rep Part Time-104020
- Hampton, VA (14 miles from Norfolk, VA)
- 1 day ago
- Hampton, VA (14 miles from Norfolk, VA)
- 1 day ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 3 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 3 days ago
Are you a computer savvy, outgoing individual with the desire to work as a team and improve the lives of others? If so, the Administrative team at Atlantic Shores Retirement Community is anxious...
Join us at Towne Insurance! Your Career. Your Future. Your Towne. Towne Insurance is hiring a receptionist and administrative assistant for our downtown Norfolk headquarters. The...
Fairfield Inn & Suites - Front Desk Agent (PT)
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 5 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 5 days ago
The Fairfield Inn by Marriott is seeking a warm and friendly service-oriented, PART TIME Front Desk Agent....
(Little Creek Navy Lodge) Guest Service Representative II
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 6 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 6 days ago
LITTLE CREEK NAVY LODGE) GUEST SERVICE REPRESENTATIVE II (2500027M) Job Description (LITTLE CREEK NAVY LODGE) GUEST SERVICE REPRESENTATIVE II Job Number: 2500027M Primary Location: United States-Virginia-Virginia...
- Hampton, VA (14 miles from Norfolk, VA)
- 6 days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 6 days ago
Overview Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums,...
- Chesapeake, VA (7 miles from Norfolk, VA)
- 6 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 6 days ago
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 7 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 7 days ago
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
Receptionist (Administrative Assistant 2) Norfolk, VA Full Time Job Description: The Candidate will perform various administrative tasks, including greeting visitors and guiding them through the...
Patient Service/Front Desk Coordinator
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 7 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 7 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
Demographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Norfolk, VA
Highest Education Level
Front Desk Attendants in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Point-of-Sale System
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »