Front Desk Attendant Jobs in Norfolk, VA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 49 Jobs
Eye Care Partners

Medical Receptionist - M-F, no weekends, full benefits, pet insurance, 401k!

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...

Front Desk Agent

  • Newport News, VA (17 miles from Norfolk, VA)
  • 2 days ago
  • Newport News, VA (17 miles from Norfolk, VA)
  • 2 days ago

Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job....

Receptionist

  • Suffolk, VA (15 miles from Norfolk, VA)
  • moments ago
  • Suffolk, VA (15 miles from Norfolk, VA)
  • moments ago

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure...

(Norfolk Navy Gateway Inns & Suites) Guest Service Representative I - Northwest Annex

  • Chesapeake, VA (7 miles from Norfolk, VA)
  • 6 hours ago
  • Chesapeake, VA (7 miles from Norfolk, VA)
  • 6 hours ago

['Navy Exchange Service Command', '3.2', '(NORFOLK NAVY GATEWAY INNS & SUITES) GUEST SERVICE REPRESENTATIVE I - NORTHWEST ANNEX', 'Apply on employer site', 'Apply now', 'Chesapeake, VA', '', '$16.75...

Entry Level Customer Service Representative

  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 1 day ago
  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 1 day ago

Are you outgoing, energetic, and passionate about making a positive impact? Join our fast-growing nonprofit events team and help bring purpose-driven brands and charitable initiatives to life one...

Guest Services Rep Part Time-104020

  • Hampton, VA (14 miles from Norfolk, VA)
  • 1 day ago
  • Hampton, VA (14 miles from Norfolk, VA)
  • 1 day ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Medical Receptionist PT

  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 3 days ago
  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 3 days ago

Are you a computer savvy, outgoing individual with the desire to work as a team and improve the lives of others? If so, the Administrative team at Atlantic Shores Retirement Community is anxious...

Insurance Receptionist/Administrative Assistant

  • Norfolk, VA
  • 3 days ago
  • Norfolk, VA
  • 3 days ago

Join us at Towne Insurance! Your Career. Your Future. Your Towne. Towne Insurance is hiring a receptionist and administrative assistant for our downtown Norfolk headquarters. The...

Fairfield Inn & Suites - Front Desk Agent (PT)

  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 5 days ago
  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 5 days ago

The Fairfield Inn by Marriott is seeking a warm and friendly service-oriented, PART TIME Front Desk Agent....

(Little Creek Navy Lodge) Guest Service Representative II

  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 6 days ago
  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 6 days ago

LITTLE CREEK NAVY LODGE) GUEST SERVICE REPRESENTATIVE II (2500027M) Job Description (LITTLE CREEK NAVY LODGE) GUEST SERVICE REPRESENTATIVE II Job Number: 2500027M Primary Location: United States-Virginia-Virginia...

Receptionist Event Staff

  • Hampton, VA (14 miles from Norfolk, VA)
  • 6 days ago
  • Hampton, VA (14 miles from Norfolk, VA)
  • 6 days ago

Overview Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums,...

Guest Service Representative

  • Chesapeake, VA (7 miles from Norfolk, VA)
  • 6 days ago
  • Chesapeake, VA (7 miles from Norfolk, VA)
  • 6 days ago

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...

Sales Receptionist

  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 7 days ago
  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 7 days ago

About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...

Receptionist (Administrative Assistant 2)

  • Norfolk, VA
  • 7 days ago
  • Norfolk, VA
  • 7 days ago

Receptionist (Administrative Assistant 2) Norfolk, VA Full Time Job Description: The Candidate will perform various administrative tasks, including greeting visitors and guiding them through the...

Patient Service/Front Desk Coordinator

  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 7 days ago
  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 7 days ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Demographic Data for Norfolk, VA

Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.


Local
National
237,981
5,383
Large

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Norfolk, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Norfolk, VA offer the following education background
High School or GED
36.5%
Bachelor's Degree
23.4%
Associate's Degree
14.7%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Norfolk, VA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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