Front Desk Attendant Jobs in Palo Alto, CA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 115 Jobs

Guest Service Agent

  • South San Francisco, CA (21 miles from Palo Alto, CA)
  • 9 hours ago
  • South San Francisco, CA (21 miles from Palo Alto, CA)
  • 9 hours ago

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability...

Front Desk Agent

  • Santa Clara, CA (12 miles from Palo Alto, CA)
  • 1 day ago
  • Santa Clara, CA (12 miles from Palo Alto, CA)
  • 1 day ago

Proven ability to deliver exceptional guest service and enhance guest satisfaction. Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly....

Guest Service Agent

  • Burlingame, CA (14 miles from Palo Alto, CA)
  • 1 day ago
  • Burlingame, CA (14 miles from Palo Alto, CA)
  • 1 day ago

ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service....

Front Desk / Bar

  • Oakland, CA (23 miles from Palo Alto, CA)
  • 2 days ago
  • Oakland, CA (23 miles from Palo Alto, CA)
  • 2 days ago

Live in the now and know whats next Have high energy and a bold do-it-yourself attitude Highly organized, even in a fast paced environment Driving our guest service scores on all platforms The ideal...

Guest Service Agent

  • Milpitas, CA (18 miles from Palo Alto, CA)
  • 2 days ago
  • Milpitas, CA (18 miles from Palo Alto, CA)
  • 2 days ago

Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Front Desk Agent

  • San Jose, CA (15 miles from Palo Alto, CA)
  • 2 days ago
  • San Jose, CA (15 miles from Palo Alto, CA)
  • 2 days ago

As a Front Desk Agent, you'll be responsible for providing the highest level of service possible in an efficient, courteous, and professional manner....

Guest Service Agent

  • Sunnyvale, CA (8 miles from Palo Alto, CA)
  • 2 days ago
  • Sunnyvale, CA (8 miles from Palo Alto, CA)
  • 2 days ago

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Show Day Receptionist - Shoreline Amphitheatre (Seasonal 2025)

  • Mountain View, CA (5 miles from Palo Alto, CA)
  • 2 days ago
  • Mountain View, CA (5 miles from Palo Alto, CA)
  • 2 days ago

Job Summary: WHO ARE WE? Live Nation Entertainment is the worlds leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &...

Guest Services Rep Part Time-104020

  • Pleasanton, CA (21 miles from Palo Alto, CA)
  • 2 days ago
  • Pleasanton, CA (21 miles from Palo Alto, CA)
  • 2 days ago

POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Residence Inn Pleasanton Hotel Guest Service Agent - FT

  • Pleasanton, CA (21 miles from Palo Alto, CA)
  • 3 days ago
  • Pleasanton, CA (21 miles from Palo Alto, CA)
  • 3 days ago

We are currently looking for a Guest Service Agent to become part of our welcoming team....

District Office Receptionist (Spanish Speaking Preferred) (On-Call Substitute)

  • South San Francisco, CA (21 miles from Palo Alto, CA)
  • 3 days ago
  • South San Francisco, CA (21 miles from Palo Alto, CA)
  • 3 days ago

ABILITY TO: Answer telephones and greet the public courteously. Learn and explain District organization, procedures and policies....

Front Desk Agent

  • Sunnyvale, CA (8 miles from Palo Alto, CA)
  • 3 days ago
  • Sunnyvale, CA (8 miles from Palo Alto, CA)
  • 3 days ago

Proven ability to deliver exceptional guest service and enhance guest satisfaction. Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly....

Front Desk Coordinator

  • Mountain View, CA (5 miles from Palo Alto, CA)
  • 3 days ago
  • Mountain View, CA (5 miles from Palo Alto, CA)
  • 3 days ago

Key Responsibilities: Reception and Front Desk Management Greet visitors and employees professionally and courteously....

Receptionist

  • Stanford, CA (1 mile from Palo Alto, CA)
  • 3 days ago
  • Stanford, CA (1 mile from Palo Alto, CA)
  • 3 days ago

Receptionist Contract: Stanford, California, US Salary Range: 24.00 - 25.00 | Per Hour Job Code: 362739 End Date: 2025-07-10 Days Left: 28 days, 6 hours left Domain: Educational Job Title: Front...

Hotel Front Desk Agent

  • Palo Alto, CA
  • 4 days ago
  • Palo Alto, CA
  • 4 days ago

Our client, a dynamic hospitality provider, is seeking a Hotel Front Desk Agent to join their team. As a Hotel Front Desk Agent, you will be part of the customer service department supporting...

Demographic Data for Palo Alto, CA

Moving to Palo Alto, CA? Find some basic demographic data about Palo Alto, CA below.


Local
National
98,808
3,890
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Palo Alto, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Palo Alto, CA offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Palo Alto, CA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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