Front Desk Attendant Jobs in Santa Rosa, CA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
AC Hotel Santa Rosa - Front Desk Agent
- Evolution Hospitality
- Santa Rosa, CA
- 1 day ago
- Santa Rosa, CA
- 1 day ago
KEY SKILLS/RESPONSIBILITIES Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home....
In PersonGuest Services Agent (Part-Time)
- Montage Hotels & Resorts
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 1 day ago
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 1 day ago
SUMMARY The Guest Services Agent is responsible for greeting the guest with a warm and sincere welcome....
In Person Part Time- Sage Hospitality Resources, LLP
- Sonoma, CA (22 miles from Santa Rosa, CA)
- 4 days ago
- Sonoma, CA (22 miles from Santa Rosa, CA)
- 4 days ago
ID: 2026-31900 Position Type: Regular Full-Time Property : The Lodge at Sonoma Outlet: Hotel Category: Front Desk & Guest Services Min: USD $25.44/Hr. Max: USD $25.44/Hr....
In Person- GRATON RESORT & CASINO
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 4 days ago
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 4 days ago
HOTEL FRONT DESK AMABASSADOR 3.5 3.5 out of 5 stars 288 Golf Course Dr W, Rohnert Park, CA 94928 Full-time GRATON RESORT & CASINO 174 reviews Full-time Position Summary: Responsible for completing...
In Person- River Rock Casino
- Geyserville, CA (21 miles from Santa Rosa, CA)
- 7 days ago
- Geyserville, CA (21 miles from Santa Rosa, CA)
- 7 days ago
Directs guests to guest services as questions arise. 8. Works in conjunction with all staff members to enhance guest service and overall image of the casino. 9....
In PersonFront Office Agent (Full-Time)
- Montage Hotels & Resorts
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 7 days ago
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 7 days ago
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a...
In Person Full TimeGuest Services Rep Part Time-104020
- Extended Stay America
- Santa Rosa, CA
- 13 days ago
- Santa Rosa, CA
- 13 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
In Person Part TimeTitle: Front Desk Associate - Part Time - WorldMark Windsor Resort
- Travel + Leisure Co.
- Windsor, CA (6 miles from Santa Rosa, CA)
- 28 days ago
- Windsor, CA (6 miles from Santa Rosa, CA)
- 28 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
In Person Part TimeFront Desk Associate - Part Time - WorldMark Windsor Resort
- Travel + Leisure
- Windsor, CA (6 miles from Santa Rosa, CA)
- 29 days ago
- Windsor, CA (6 miles from Santa Rosa, CA)
- 29 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
In Person Part TimeWelcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
In Person- Auberge
- Rutherford, CA (19 miles from Santa Rosa, CA)
- 30+ days ago
- Rutherford, CA (19 miles from Santa Rosa, CA)
- 30+ days ago
Job Description Embark on a dynamic role as a Guest Service Agent, where your passion for hospitality and impeccable customer service will shine....
In PersonDemographic Data for Santa Rosa, CA
Moving to Santa Rosa, CA? Find some basic demographic data about Santa Rosa, CA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Santa Rosa, CA
Highest Education Level
Front Desk Attendants in Santa Rosa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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