Front Desk Attendant Jobs in Santa Rosa, CA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 1 day ago
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 1 day ago
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
Dental Receptionist - Calistoga
- Calistoga, CA (15 miles from Santa Rosa, CA)
- 3 days ago
- Calistoga, CA (15 miles from Santa Rosa, CA)
- 3 days ago
Demonstrates exceptional customer service skills including greeting patients in a kind, compassionate and courteous manner; responds effectively to patient questions; manages multiple priorities and...
Temporary Medical Receptionist - Calistoga
- Saint Helena, CA (21 miles from Santa Rosa, CA)
- 6 days ago
- Saint Helena, CA (21 miles from Santa Rosa, CA)
- 6 days ago
Demonstrates exceptional customer service skills including greeting patients in a kind, compassionate and courteous manner; responds effectively to patient questions; manages multiple priorities and...
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and...
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and...
Ensure exceptional guest service is provided at all times; resolve member concerns and complaints in a timely and professional manner....
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 18 days ago
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 18 days ago
Description Reputable Community Healthcare Clinic seeks Full Time Bilingual Receptionist Join an organization which is respected and well loved by the Community we serve! What you will do at AMC:...
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Overnight Front Office Agent (Full-Time)
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 22 days ago
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 22 days ago
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a...
- Rutherford, CA (19 miles from Santa Rosa, CA)
- 22 days ago
- Rutherford, CA (19 miles from Santa Rosa, CA)
- 22 days ago
Front Desk Agent Auberge du Soleil Company Description Auberge du Soleil is the flagship location of the Auberge Resorts collection. Service is attentive yet unobtrusive, genuine yet poised. Our...
Greeter / Counter Desk Attendant
- Petaluma, CA (16 miles from Santa Rosa, CA)
- 25 days ago
- Petaluma, CA (16 miles from Santa Rosa, CA)
- 25 days ago
Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...
Guest Service Representative R1103 - Store 007204
- Santa Rosa, CA
- 30+ days ago
- Santa Rosa, CA
- 30+ days ago
Knowledge Principles and processes for providing Guest Service....
Customer Service Representative - Wine Experience Preferred! $30-35/hr
- Petaluma, CA (16 miles from Santa Rosa, CA)
- 30+ days ago
- Petaluma, CA (16 miles from Santa Rosa, CA)
- 30+ days ago
Customer Service Representative - Wine Experience Preferred! $30-35/hr Resource Label Group, Inc - 3.0 Petaluma, CA Job Details Full-time $28 - $35 an hour 1 day ago Benefits Paid holidays...
Benefits: Employee discounts Free food & snacks Free uniforms Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Customer Service Representative
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 30+ days ago
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 30+ days ago
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service....
Demographic Data for Santa Rosa, CA
Moving to Santa Rosa, CA? Find some basic demographic data about Santa Rosa, CA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Santa Rosa, CA
Highest Education Level
Front Desk Attendants in Santa Rosa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Data Entry
- Inventory Management
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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