Concierge Jobs in Santa Rosa, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Yountville, CA (22 miles from Santa Rosa, CA)
- 1 day ago
- Yountville, CA (22 miles from Santa Rosa, CA)
- 1 day ago
The Concierge ensures the prompt, professional, and timely answering of guest inquiries....
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
PT Hospitality Assistant - J Winery
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 9 days ago
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 9 days ago
Gallo Privacy Policy Why Gallo? With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future....
Concierge PT- Sterling Vineyards
- Calistoga, CA (15 miles from Santa Rosa, CA)
- 10 days ago
- Calistoga, CA (15 miles from Santa Rosa, CA)
- 10 days ago
The concierge will enter appropriate guest information into the reservation system. Must be available weekends....
Seasonal Tasting Room Concierge - Sterling
- Calistoga, CA (15 miles from Santa Rosa, CA)
- 10 days ago
- Calistoga, CA (15 miles from Santa Rosa, CA)
- 10 days ago
Responsibilities Courteously greets visitors, providing an exceptional first impression....
, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge...
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 21 days ago
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 21 days ago
Concierge SUMMARY The Concierge is responsible for ensuring a wonderful guest experience through excellent customer service....
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 29 days ago
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 29 days ago
Deliver exceptional phone service, in line with the hotel's guest service standards Execute efficient and personalized check-in/check-out procedures, confirming guest identity and securing payment in...
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 30+ days ago
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 30+ days ago
FT Hospitality Assistant Location: Healdsburg, CA, US, 95448 Apply now Date: May 31, 2025 Company: Gallo Gallo Privacy Policy ( Why Gallo? With a global portfolio of over 100 unique wine and...
Agent - Concierge/Reservations - Full Time
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 60+ days ago
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 60+ days ago
Naturally outgoing people, with a passion for guest service will excel in this position....
Demographic Data for Santa Rosa, CA
Moving to Santa Rosa, CA? Find some basic demographic data about Santa Rosa, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Santa Rosa, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Santa Rosa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Closing
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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