Front Desk Attendant Jobs in Columbia, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Customer Service Representative
- Saint Louis, MO (12 miles from Columbia, IL)
- 9 hours ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 9 hours ago
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
Medical Front Desk Receptionist
- Saint Louis, MO (12 miles from Columbia, IL)
- 9 hours ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 9 hours ago
policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous...
- Brentwood, MO (13 miles from Columbia, IL)
- 1 day ago
- Brentwood, MO (13 miles from Columbia, IL)
- 1 day ago
Additional Information** Guest Services **Job Number** 25130221 **Job Category** Rooms & Guest Services Operations **Location** SpringHill Suites St....
Receptionist/Accounting Assistant
- Fenton, MO (13 miles from Columbia, IL)
- 2 days ago
- Fenton, MO (13 miles from Columbia, IL)
- 2 days ago
Title Receptionist/Accounting Assistant EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race,...
- Saint Louis, MO (13 miles from Columbia, IL)
- 2 days ago
- Saint Louis, MO (13 miles from Columbia, IL)
- 2 days ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
- Saint Louis, MO (12 miles from Columbia, IL)
- 5 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 5 days ago
Follows and completes items on Guest Services AM/PM checklist. Greets and assists guests with luggage, to and from vehicles as well as to and from hotel rooms....
- Saint Louis, MO (12 miles from Columbia, IL)
- 5 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 5 days ago
Key Responsibilities (Essential Duties and Functions) This list of duties and responsibilities is not all-inclusive and may expand to include other duties and responsibilities based on business...
- Saint Louis, MO (12 miles from Columbia, IL)
- 6 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 6 days ago
Overview You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and...
- Saint Louis, MO (12 miles from Columbia, IL)
- 6 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 6 days ago
St. Louis South, I-55 & Butler Hill Road Starting Pay: $16.00 per hour We are seeking friendly, energetic and dependable team members for our Front Desk crew. Our family owned and operated...
- Scott AFB, IL (20 miles from Columbia, IL)
- 9 days ago
- Scott AFB, IL (20 miles from Columbia, IL)
- 9 days ago
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Scott AFB Lodging. This is a Flexible position, guaranteed 0-40 hours per week. Who May Apply: Open to...
- Saint Louis, MO (12 miles from Columbia, IL)
- 9 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 9 days ago
service standards....
Customer Service Representative
- Maryland Heights, MO (23 miles from Columbia, IL)
- 9 days ago
- Maryland Heights, MO (23 miles from Columbia, IL)
- 9 days ago
Be the Voice of Potter: Provide timely, courteous, and professional support for customer orders and inquiries, upholding the responsiveness our brand is known for....
Front Desk Agent - Residence Inn / Fairfield Inn: Maryland Heights, MO
- Saint Louis, MO (12 miles from Columbia, IL)
- 9 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 9 days ago
Front Desk Agent- Residence Inn / Fairfield Inn: Maryland Heights, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13...
- Saint Louis, MO (12 miles from Columbia, IL)
- 12 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 12 days ago
Overview The Receptionist is responsible for the accurate operation of communication equipment, and the communication of information generated throughout the facility. Responsibilities Greets...
- Saint Louis, MO (12 miles from Columbia, IL)
- 12 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 12 days ago
This includes, but is not limited to, such actions as: resolution of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others property and person; and...
Demographic Data for Columbia, IL
Moving to Columbia, IL? Find some basic demographic data about Columbia, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Columbia, IL
Highest Education Level
Front Desk Attendants in Columbia, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »