Front Desk Attendant Jobs in Gurnee, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Deerfield, IL (14 miles from Gurnee, IL)
- 8 hours ago
- Deerfield, IL (14 miles from Gurnee, IL)
- 8 hours ago
Rate: $17.50 What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation...
- Schaumburg, IL (24 miles from Gurnee, IL)
- 10 hours ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 10 hours ago
Hyatt Regency Schaumburg, Chicago 1800 East Golf Road Schaumburg, IL 60173 Hotel with 468 Rooms Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service...
- Mettawa, IL (10 miles from Gurnee, IL)
- 10 hours ago
- Mettawa, IL (10 miles from Gurnee, IL)
- 10 hours ago
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
Position Title: Receptionist Department: Store Administration Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Provides general office support with a variety of clerical activities...
- Schaumburg, IL (24 miles from Gurnee, IL)
- 1 day ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 1 day ago
at Beacon Hill Solutions Group, LLC in Schaumburg, Illinois, United States Job Description Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. A...
Guest Service Representative I
- North Chicago, IL (5 miles from Gurnee, IL)
- 2 days ago
- North Chicago, IL (5 miles from Gurnee, IL)
- 2 days ago
GUEST SERVICE REPRESENTATIVE I (25000288) Job Description GUEST SERVICE REPRESENTATIVE I Job Number: 25000288 Primary Location: United States-Illinois-Great Lakes Organization: NS Great Lakes Pay Range...
- Union Grove, WI (23 miles from Gurnee, IL)
- 2 days ago
- Union Grove, WI (23 miles from Gurnee, IL)
- 2 days ago
Receptionist/Office Assistant 4.7 4.7 out of 5 stars Union Grove, WI 53182 Job Overview PS Companies is seeking a dedicated and organized Receptionist/ Office Assistant to support our client in...
Pediatric Urgent Care Front Desk Associate - Mount Prospect, IL - Part Time or Full Time
- Mount Prospect, IL (21 miles from Gurnee, IL)
- 4 days ago
- Mount Prospect, IL (21 miles from Gurnee, IL)
- 4 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Front Desk Associate role is an...
Pediatric Urgent Care Front Desk Associate - Glenview, IL - Full Time or Part Time
- Glenview, IL (21 miles from Gurnee, IL)
- 4 days ago
- Glenview, IL (21 miles from Gurnee, IL)
- 4 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Front Desk Associate role is an...
Receptionist - Franchise Location
- Twin Lakes, WI (18 miles from Gurnee, IL)
- 5 days ago
- Twin Lakes, WI (18 miles from Gurnee, IL)
- 5 days ago
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...
Customer Service Representative
- Glenview, IL (21 miles from Gurnee, IL)
- 5 days ago
- Glenview, IL (21 miles from Gurnee, IL)
- 5 days ago
General information Name Customer Service Representative Ref # 1142 Date Wednesday, July 30, 2025 City GLENVIEW State Illinois Country United States Business Entity Envoy Solutions Work Hours...
Customer Service Representative
- Wilmot, WI (15 miles from Gurnee, IL)
- 6 days ago
- Wilmot, WI (15 miles from Gurnee, IL)
- 6 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144...
Customer Service Representative - Bilingual
- Powers Lake, WI (21 miles from Gurnee, IL)
- 6 days ago
- Powers Lake, WI (21 miles from Gurnee, IL)
- 6 days ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the...
Customer Service Representative - Overnights
- Pell Lake, WI (23 miles from Gurnee, IL)
- 6 days ago
- Pell Lake, WI (23 miles from Gurnee, IL)
- 6 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential! Includes $4 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI...
Guest Services Representative II - Per Diem
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 6 days ago
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 6 days ago
Guest Services Representative - Per Diem Position Highlights: Position: Guest Services Representative II, Per Diem Location: Arlington Heights, IL Per Diem, as needed Hours: Sun-Sat 5am-8pm, Rotating...
Demographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Gurnee, IL
Highest Education Level
Front Desk Attendants in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Insurance Knowledge
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Point-of-Sale System
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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