Concierge Jobs in Gurnee, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Deerfield, IL (14 miles from Gurnee, IL)
- 1 day ago
- Deerfield, IL (14 miles from Gurnee, IL)
- 1 day ago
Overview CJE SeniorLife Tamarisk NorthShore has been welcoming older adults 65 and better since opening in August 2020. This exceptional independent senior living community (managed by CJE...
- Northbrook, IL (18 miles from Gurnee, IL)
- 4 days ago
- Northbrook, IL (18 miles from Gurnee, IL)
- 4 days ago
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 15 days ago
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 15 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Kenosha, WI (17 miles from Gurnee, IL)
- 16 days ago
- Kenosha, WI (17 miles from Gurnee, IL)
- 16 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Palatine, IL (19 miles from Gurnee, IL)
- 19 days ago
- Palatine, IL (19 miles from Gurnee, IL)
- 19 days ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
Nurse Clinician- Concierge Medicine
- Lake Forest, IL (10 miles from Gurnee, IL)
- 19 days ago
- Lake Forest, IL (10 miles from Gurnee, IL)
- 19 days ago
Description The Nurse Clinician reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant...
Coordinator, Client Services - Concierge Medicine
- Lake Forest, IL (10 miles from Gurnee, IL)
- 19 days ago
- Lake Forest, IL (10 miles from Gurnee, IL)
- 19 days ago
Description The Client Services Coordinator reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all...
Client Services Clinician CMA- Concierge Medicine
- Lake Forest, IL (10 miles from Gurnee, IL)
- 19 days ago
- Lake Forest, IL (10 miles from Gurnee, IL)
- 19 days ago
Description  The Client Services Clinician  reflects the mission, vision, and values of Northwestern Memorial, adheres to the organizations Code of Ethics and Corporate Compliance Program, and...
Patient Services Rep - Concierge Medicine
- Lake Forest, IL (10 miles from Gurnee, IL)
- 19 days ago
- Lake Forest, IL (10 miles from Gurnee, IL)
- 19 days ago
Description The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant...
Operations Coordinator- Concierge Medicine
- Lake Forest, IL (10 miles from Gurnee, IL)
- 19 days ago
- Lake Forest, IL (10 miles from Gurnee, IL)
- 19 days ago
Description The Physician Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all...
- Schaumburg, IL (24 miles from Gurnee, IL)
- 20 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 20 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Schaumburg, IL (24 miles from Gurnee, IL)
- 21 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 21 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Lake Barrington, IL (18 miles from Gurnee, IL)
- 30+ days ago
- Lake Barrington, IL (18 miles from Gurnee, IL)
- 30+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Wilmette, IL (23 miles from Gurnee, IL)
- 45+ days ago
- Wilmette, IL (23 miles from Gurnee, IL)
- 45+ days ago
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
- Riverwoods, IL (14 miles from Gurnee, IL)
- 90+ days ago
- Riverwoods, IL (14 miles from Gurnee, IL)
- 90+ days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
Demographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Gurnee, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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