Front Desk Attendant Jobs in Joliet, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 66 Jobs

Armerding Hall Receptionist (part-time)

  • Wheaton, IL (22 miles from Joliet, IL)
  • 9 hours ago
  • Wheaton, IL (22 miles from Joliet, IL)
  • 9 hours ago

Id : 1435, Title : Armerding Hall Receptionist (part-time), Category : Academic Support Roles, RequisitionType : Staff, JobGrade : null, RequisitionId : ...452, ExternalPostedStartDate :...

Medical Receptionist- Nephrology

  • Downers Grove, IL (21 miles from Joliet, IL)
  • 13 hours ago
  • Downers Grove, IL (21 miles from Joliet, IL)
  • 13 hours ago

Overview Position Highlights: Full-Time, 40 hours Hours: Monday -Friday, 8am-4:30pm Location: Downers Grove Benefits: Comprehensive medical, dental, and vision benefits that include healthcare...

Receptionist / Administrative Assistant

  • Oak Brook, IL (23 miles from Joliet, IL)
  • 14 hours ago
  • Oak Brook, IL (23 miles from Joliet, IL)
  • 14 hours ago

Receptionist / Administrative Assistant Location: Oak Brook The Receptionist / Admin will join True's great culture with some office management or administrative assistance experience and a...

Guest Service Representative Naperville

  • Naperville, IL (16 miles from Joliet, IL)
  • 1 day ago
  • Naperville, IL (16 miles from Joliet, IL)
  • 1 day ago

Guest Service Representative Naperville Extended Stay America $16 United States, Illinois, Naperville Jun 11, 2025 POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must...

Receptionist - Tinley Woods Surgery Center

  • Orland Hills, IL (23 miles from Joliet, IL)
  • 1 day ago
  • Orland Hills, IL (23 miles from Joliet, IL)
  • 1 day ago

Overview At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure...

Front Desk Agent

  • Oak Brook, IL (23 miles from Joliet, IL)
  • 1 day ago
  • Oak Brook, IL (23 miles from Joliet, IL)
  • 1 day ago

service and financial profitability....

Guest Service Agent

  • Warrenville, IL (20 miles from Joliet, IL)
  • 1 day ago
  • Warrenville, IL (20 miles from Joliet, IL)
  • 1 day ago

Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Guest Service Agent / Night Auditor

  • Downers Grove, IL (21 miles from Joliet, IL)
  • 1 day ago
  • Downers Grove, IL (21 miles from Joliet, IL)
  • 1 day ago

Service Agent Status: Non-Exempt Job Summary Position is a combination of overnight shifts for Night Audit and swing shifts for Guest Service Agent....

Guest Services Rep Full Time-104010

  • Romeoville, IL (9 miles from Joliet, IL)
  • 2 days ago
  • Romeoville, IL (9 miles from Joliet, IL)
  • 2 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Hospitality Agent I Part-time Second shift $500.00 Sign-On Bonus

  • Winfield, IL (23 miles from Joliet, IL)
  • 4 days ago
  • Winfield, IL (23 miles from Joliet, IL)
  • 4 days ago

Answers calls courteously and immediately, documents calls, and accurately enters requests/work orders into the TMS, THM, Sentact or EPIC programs....

Customer Service Representative

  • Burr Ridge, IL (20 miles from Joliet, IL)
  • 4 days ago
  • Burr Ridge, IL (20 miles from Joliet, IL)
  • 4 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144...

Receptionist - Part-time

  • Downers Grove, IL (21 miles from Joliet, IL)
  • 4 days ago
  • Downers Grove, IL (21 miles from Joliet, IL)
  • 4 days ago

Responsibilities: Greets and engages with all Community visitors, ensuring a warm and inviting first impression and experience Manages incoming calls, providing assistance and directing inquiries...

Ancillary Receptionist - Part Time

  • Westmont, IL (22 miles from Joliet, IL)
  • 6 days ago
  • Westmont, IL (22 miles from Joliet, IL)
  • 6 days ago

Overview Ancillary Receptionist - Part Time -Westmont Position Highlights: Part-Time, 20 hours Hours: Thursday, 4:00PM-8:00PM; Saturday and Sunday, 7:30AM-4:00PM Location: Westmont MOB 303 W Ogden...

Guest Service Representative

  • Darien, IL (18 miles from Joliet, IL)
  • 7 days ago
  • Darien, IL (18 miles from Joliet, IL)
  • 7 days ago

While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....

Medical Receptionist - Family Practice

  • Bolingbrook, IL (13 miles from Joliet, IL)
  • 8 days ago
  • Bolingbrook, IL (13 miles from Joliet, IL)
  • 8 days ago

Overview Medical Receptionist - Bolingbrook - Family Practice Position Highlights: Full-Time, 40 hours/week Hours: Monday-Friday; hours vary Location: 147-149 North Weber Road Bolingbrook,...

Demographic Data for Joliet, IL

Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.


Local
National
130,830
2,906
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Joliet, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Joliet, IL offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Joliet, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »