Front Desk Attendant Jobs in Lockport, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 77 Jobs

Guest Service Agent

  • Warrenville, IL (16 miles from Lockport, IL)
  • 3 hours ago
  • Warrenville, IL (16 miles from Lockport, IL)
  • 3 hours ago

Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....

Guest Services Rep Full Time-104010

  • Downers Grove, IL (13 miles from Lockport, IL)
  • 3 hours ago
  • Downers Grove, IL (13 miles from Lockport, IL)
  • 3 hours ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Front Desk Receptionist/Bilingual

  • Glenwood, IL (23 miles from Lockport, IL)
  • 16 hours ago
  • Glenwood, IL (23 miles from Lockport, IL)
  • 16 hours ago

policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous...

Front Desk Receptionist

  • Oswego, IL (14 miles from Lockport, IL)
  • 3 days ago
  • Oswego, IL (14 miles from Lockport, IL)
  • 3 days ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Part Time Front Desk

  • Schiller Park, IL (23 miles from Lockport, IL)
  • 3 days ago
  • Schiller Park, IL (23 miles from Lockport, IL)
  • 3 days ago

Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....

Rec Center Front Desk

  • La Grange, IL (15 miles from Lockport, IL)
  • 4 days ago
  • La Grange, IL (15 miles from Lockport, IL)
  • 4 days ago

And general guest services. Attend training sessions and staff meetings when needed....

Receptionist PT

  • Downers Grove, IL (13 miles from Lockport, IL)
  • 4 days ago
  • Downers Grove, IL (13 miles from Lockport, IL)
  • 4 days ago

Answer Phone Calls in a professional and courteous... Show more Last updated: 30+ days ago New!...

Receptionist

  • Elwood, IL (13 miles from Lockport, IL)
  • 4 days ago
  • Elwood, IL (13 miles from Lockport, IL)
  • 4 days ago

Receptionist needed in Elwood, IL paying $20 an hour. For more information visit expresspros.com/mattesonil. Hours 8AM-3:30 PM 7-7.5 hours a day Monday-Friday OWN TRANSPORTATION REQUIRED - will be...

Customer Service Representative I

  • Wood Dale, IL (24 miles from Lockport, IL)
  • 4 days ago
  • Wood Dale, IL (24 miles from Lockport, IL)
  • 4 days ago

Imagine yourself Thriving in a supportive team environmentthat inspires you to strive for excellence. Collaborating with a vibrant, diverse, global team. Joining a companywith a proven track...

Receptionist

  • Westchester, IL (18 miles from Lockport, IL)
  • 6 days ago
  • Westchester, IL (18 miles from Lockport, IL)
  • 6 days ago

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure...

Customer Service Representative

  • Oak Park, IL (23 miles from Lockport, IL)
  • 6 days ago
  • Oak Park, IL (23 miles from Lockport, IL)
  • 6 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144...

1st Shift - Customer Service Representative (M-F 7:30am-4pm)

  • Elwood, IL (13 miles from Lockport, IL)
  • 7 days ago
  • Elwood, IL (13 miles from Lockport, IL)
  • 7 days ago

Lift Your Career to New Heights with CJ Logistics! At CJ Logistics, our Customer Service Representatives keep things moving! Youll be the main point of contact for customers, handle paperwork,...

Customer Service Representative

  • Alsip, IL (17 miles from Lockport, IL)
  • 7 days ago
  • Alsip, IL (17 miles from Lockport, IL)
  • 7 days ago

Job Overview: The Customer Service Representative responsibilities include providing timely and courteous, day-to-day service for our customers: taking sales orders, providing product availability,...

Guest Services Rep Part Time-104020

  • Naperville, IL (11 miles from Lockport, IL)
  • 8 days ago
  • Naperville, IL (11 miles from Lockport, IL)
  • 8 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Medical Receptionist - Dermatology

  • Glen Ellyn, IL (17 miles from Lockport, IL)
  • 8 days ago
  • Glen Ellyn, IL (17 miles from Lockport, IL)
  • 8 days ago

Overview Medical Receptionist - Glen Ellyn - Dermatology Position Highlights: Full-Time, 40 hours/week Office Hours: Monday: 9:00AM-6:30PM; Tuesday-Thursday: 7:00AM-4:30PM Friday: Off Location:...

Demographic Data for Lockport, IL

Moving to Lockport, IL? Find some basic demographic data about Lockport, IL below.


Local
National
37,093
780
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Lockport, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Lockport, IL offer the following education background
High School or GED
36.8%
Bachelor's Degree
23.3%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Lockport, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »