Front Desk Attendant Jobs in O Fallon, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

- Eye Care Partners
- Saint Louis, MO (15 miles from O Fallon, IL)
- 13 days ago
- Eye Care Partners
- Saint Louis, MO (15 miles from O Fallon, IL)
- 13 days ago
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice...
- Saint Louis, MO (15 miles from O Fallon, IL)
- 22 hours ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 22 hours ago
WinnCompanies is looking for a Receptionist to join our team in St. Louis, MO. In this role, you will act as the first point of contact at the property. Your primary responsibility is to provide...
Customer Service Representative
- Saint Louis, MO (15 miles from O Fallon, IL)
- 2 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 2 days ago
As a Customer Service Representative, you are a key level of support for our valued grocery store, food processor and distributor customers. A large portion of your day will be spent answering...
Remote Work- East Saint Louis, IL (12 miles from O Fallon, IL)
- 2 days ago
- East Saint Louis, IL (12 miles from O Fallon, IL)
- 2 days ago
Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed....
- Saint Louis, MO (15 miles from O Fallon, IL)
- 2 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 2 days ago
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
- Saint Louis, MO (15 miles from O Fallon, IL)
- 3 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 3 days ago
Additionally, you get to participate in assisting and mentoring our Future Professionals as they learn and observe the systems associated with what it takes to have a smooth guest service experience...
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
Home2 Suites/Tru By Hilton St. Louis Downtown 1221 Locust Street Saint Louis, MO 63103 201 Room Hotel Managed By Equis Hotels 401k, medical, dental and vision insurance, hotel discounts Apply Now...
- Saint Louis, MO (15 miles from O Fallon, IL)
- 7 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 7 days ago
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first...
- Saint Louis, MO (15 miles from O Fallon, IL)
- 7 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 7 days ago
Post miscellaneous charges as requested Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate...
- Swansea, IL (10 miles from O Fallon, IL)
- 7 days ago
- Swansea, IL (10 miles from O Fallon, IL)
- 7 days ago
great candidate: Office admin Receptionist Patient Service Representative Health care Medical field Administrative Assistant Patient Care Specialist Front desk Customer Service Server Retail Hotel Guest...
- Saint Louis, MO (15 miles from O Fallon, IL)
- 7 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 7 days ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure...
- Clayton, MO (23 miles from O Fallon, IL)
- 10 days ago
- Clayton, MO (23 miles from O Fallon, IL)
- 10 days ago
Additional Information Night Auditor, Evening Shift Job Number 25070915 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton St....
- Saint Louis, MO (15 miles from O Fallon, IL)
- 12 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 12 days ago
Is polite, courteous and professional. * Distributes faxes, memos and e-mails to the appropriate parties. * Makes copies of correspondence and other printed matter. * Prints patient schedule and pull...
- Saint Louis, MO (15 miles from O Fallon, IL)
- 13 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 13 days ago
Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel....
Demographic Data for O Fallon, IL
Moving to O Fallon, IL? Find some basic demographic data about O Fallon, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in O Fallon, IL
Highest Education Level
Front Desk Attendants in O Fallon, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Reception
- Reimbursement
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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