Front Desk Attendant Jobs in O Fallon, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 49 Jobs
Eye Care Partners

Medical Receptionist

Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice...

Receptionist

  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 22 hours ago
  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 22 hours ago

WinnCompanies is looking for a Receptionist to join our team in St. Louis, MO. In this role, you will act as the first point of contact at the property. Your primary responsibility is to provide...

Customer Service Representative

  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 2 days ago
  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 2 days ago

As a Customer Service Representative, you are a key level of support for our valued grocery store, food processor and distributor customers. A large portion of your day will be spent answering...

Remote Work

Guest Service Agent

  • East Saint Louis, IL (12 miles from O Fallon, IL)
  • 2 days ago
  • East Saint Louis, IL (12 miles from O Fallon, IL)
  • 2 days ago

Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed....

Front Desk Clerk

  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 2 days ago
  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 2 days ago

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....

Front Desk Coordinator

  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 3 days ago
  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 3 days ago

Additionally, you get to participate in assisting and mentoring our Future Professionals as they learn and observe the systems associated with what it takes to have a smooth guest service experience...

Front Desk Agent

  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 4 days ago
  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 4 days ago

Home2 Suites/Tru By Hilton St. Louis Downtown 1221 Locust Street Saint Louis, MO 63103 201 Room Hotel Managed By Equis Hotels 401k, medical, dental and vision insurance, hotel discounts Apply Now...

Float Front Office Associate

  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 7 days ago
  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 7 days ago

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first...

Front Desk Agent

  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 7 days ago
  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 7 days ago

Post miscellaneous charges as requested Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate...

Medical Receptionist

  • Swansea, IL (10 miles from O Fallon, IL)
  • 7 days ago
  • Swansea, IL (10 miles from O Fallon, IL)
  • 7 days ago

great candidate: Office admin Receptionist Patient Service Representative Health care Medical field Administrative Assistant Patient Care Specialist Front desk Customer Service Server Retail Hotel Guest...

Guest Service Agent

  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 7 days ago
  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 7 days ago

Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....

Receptionist

  • O Fallon, IL
  • 9 days ago
  • O Fallon, IL
  • 9 days ago

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure...

Front Desk Agent

  • Clayton, MO (23 miles from O Fallon, IL)
  • 10 days ago
  • Clayton, MO (23 miles from O Fallon, IL)
  • 10 days ago

Additional Information Night Auditor, Evening Shift Job Number 25070915 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton St....

Medical Receptionist

  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 12 days ago
  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 12 days ago

Is polite, courteous and professional. * Distributes faxes, memos and e-mails to the appropriate parties. * Makes copies of correspondence and other printed matter. * Prints patient schedule and pull...

Front Office Agent

  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 13 days ago
  • Saint Louis, MO (15 miles from O Fallon, IL)
  • 13 days ago

Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel....

Demographic Data for O Fallon, IL

Moving to O Fallon, IL? Find some basic demographic data about O Fallon, IL below.


Local
National
36,068
805
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in O Fallon, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in O Fallon, IL offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in O Fallon, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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