Front Desk Attendant Jobs in Accord, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Boston, MA (15 miles from Accord, MA)
- 2 hours ago
- Boston, MA (15 miles from Accord, MA)
- 2 hours ago
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....
Front Desk Associate - AC Hotel Cleveland Circle
- Brighton, MA (18 miles from Accord, MA)
- 2 hours ago
- Brighton, MA (18 miles from Accord, MA)
- 2 hours ago
Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...
Front Desk Coordinator 2025-26 (part-time)
- Cambridge, MA (19 miles from Accord, MA)
- 2 hours ago
- Cambridge, MA (19 miles from Accord, MA)
- 2 hours ago
Community Charter School of Cambridge (CCSC) is a charter public school that serves students in grades 6-12. CCSCs school values are Belonging, Equity, Growth, and Achievement, and we focus on...
- Boston, MA (15 miles from Accord, MA)
- 4 hours ago
- Boston, MA (15 miles from Accord, MA)
- 4 hours ago
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies....
Practice Medical Receptionist - OB/GYN Cambridge
- Cambridge, MA (19 miles from Accord, MA)
- 10 hours ago
- Cambridge, MA (19 miles from Accord, MA)
- 10 hours ago
Location: CHA Cambridge Hospital Work Days: Monday - Friday, 4 hours per day Category: Clerical and Administrative Support Department: CHA Obstetrics & Gynecology Center Cambridge Job Type:...
Front Desk Associate - Boston Area
- Boston, MA (15 miles from Accord, MA)
- 1 day ago
- Boston, MA (15 miles from Accord, MA)
- 1 day ago
Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....
Front Desk Administrator - Salem, OR
- Salem, MA (23 miles from Accord, MA)
- 1 day ago
- Salem, MA (23 miles from Accord, MA)
- 1 day ago
Job Listing ID: 4309767 Job Title: Front Desk Administrator - Salem, OR Application Deadline: Open Until FilledJob Location: Salem Date Posted: 07/12/2025Hours Worked Per Week: Not Provided Shift:...
- Salem, MA (23 miles from Accord, MA)
- 1 day ago
- Salem, MA (23 miles from Accord, MA)
- 1 day ago
Job Listing ID: 4309360 Job Title: Senior Service Desk Agent Application Deadline: Open Until FilledJob Location: Salem Date Posted: 07/12/2025Hours Worked Per Week: Not Provided Shift: Not...
- Somerville, MA (17 miles from Accord, MA)
- 1 day ago
- Somerville, MA (17 miles from Accord, MA)
- 1 day ago
Location: 31 Olympia Ave, Woburn, Massachusetts 01801 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is...
Guest Services Rep Full Time-104010
- Saugus, MA (21 miles from Accord, MA)
- 1 day ago
- Saugus, MA (21 miles from Accord, MA)
- 1 day ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Receptionist/Secretary, Radiology
- Plymouth, MA (24 miles from Accord, MA)
- 2 days ago
- Plymouth, MA (24 miles from Accord, MA)
- 2 days ago
Greet patients and obtain demographic and insurance information and register patient into system. Answer telephone in a professional, courteous and pleasant manner in less than four rings...
Practice Medical Receptionist - Orthopedics
- Cambridge, MA (19 miles from Accord, MA)
- 3 days ago
- Cambridge, MA (19 miles from Accord, MA)
- 3 days ago
Location: CHA Cambridge Hospital Work Days: M-F: 730am-4pm Category: Clerical and Administrative Support Department: CHA Bone & Joint Center Cambridge Job Type: Full time Work Shift: Day...
Guest Services - Front Desk Agent - Hampton by Hilton, Plymouth, MA
- Plymouth, MA (24 miles from Accord, MA)
- 3 days ago
- Plymouth, MA (24 miles from Accord, MA)
- 3 days ago
Pay: $17 Per Hour Shift: Part Time - 7am-3pm & 3pm-11pm available Keywords: front desk, front desk agent, hotel, hotel worker, hospitality, hotel, guest services Responsibilities: + Greet guests with...
- Salem, MA (23 miles from Accord, MA)
- 4 days ago
- Salem, MA (23 miles from Accord, MA)
- 4 days ago
Job Listing ID: 4306343 Job Title: Guest Services Agent Application Deadline: 10/04/2025Job Location: Salem Date Posted: 07/07/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of Job: Full Time...
Urgent Care Receptionist (Per Diem, Multiple Locations)
- Plymouth, MA (24 miles from Accord, MA)
- 4 days ago
- Plymouth, MA (24 miles from Accord, MA)
- 4 days ago
Provide secretarial/clerical coverage in an efficient, timely and professional manner. Review payment policies and collect copay at time of service. Greet patients and obtain demographic and...
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Accord, MA
Required or preferred licenses and certifications for Front Desk Attendant positions.
Highest Education Level
Front Desk Attendants in Accord, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Events
- Typing
- Data Entry
- Policy Development
- Filing
- English
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »