Front Desk Attendant Jobs in Amherst, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Holyoke, MA (14 miles from Amherst, MA)
- 1 day ago
- Holyoke, MA (14 miles from Amherst, MA)
- 1 day ago
Homewood Suites by Hilton Holyoke-Springfield- 375 Whitney Avenue, Holyoke, MA 01040 We are currently looking for a Part-Time Front Desk Agent to join our Team! Our Homewood Suites by Hilton in...
Patient Service/Front Desk Coordinator
- Greenfield, MA (19 miles from Amherst, MA)
- 1 day ago
- Greenfield, MA (19 miles from Amherst, MA)
- 1 day ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
Medical Receptionist - General Surgery
- Springfield, MA (19 miles from Amherst, MA)
- 1 day ago
- Springfield, MA (19 miles from Amherst, MA)
- 1 day ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Holyoke, MA (14 miles from Amherst, MA)
- 2 days ago
- Holyoke, MA (14 miles from Amherst, MA)
- 2 days ago
Employment Type: Part time Shift: Rotating Shift Description: What Perks and Benefits Can You Look Forward to? Day-1 Benefits Opportunity to get paid daily through DailyPay Paid holidays and...
Medical Receptionist - Urology
- Springfield, MA (19 miles from Amherst, MA)
- 3 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 3 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Springfield, MA (19 miles from Amherst, MA)
- 6 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 6 days ago
QUALIFICATIONS: The individual must be bilingual in English and Spanish. Strong client service orientation and ability to multi-task and work under pressure required. The ideal candidate will have...
- Northampton, MA (9 miles from Amherst, MA)
- 7 days ago
- Northampton, MA (9 miles from Amherst, MA)
- 7 days ago
un Receptionist / Cashier (Northampton) Ford of Northampton image 1 of 2 Bridge Road near King Street compensation: $18.00 per hour employment type: experience level: mid level job title:...
Patient Care Rep/Tech Aide, Part Time - Medical Receptionist
- Greenfield, MA (19 miles from Amherst, MA)
- 10 days ago
- Greenfield, MA (19 miles from Amherst, MA)
- 10 days ago
PATIENT CARE REP/TECH AIDE LOCATION: Greenfield, MA HOURS: 27 hours, part-time Tuesday 1:00pm - 7:00pm, Thursday & Friday 12:30pm - 8:00pm, every other Saturday 8:00am - 4:30pm and every other...
- Hatfield, MA (7 miles from Amherst, MA)
- 14 days ago
- Hatfield, MA (7 miles from Amherst, MA)
- 14 days ago
Receptionist Camping World - 2.7 West Hatfield, MA Job Details Full-time Estimated: $30K - $35.1K a year 13 hours ago Benefits Paid parental leave Health insurance Dental insurance 401(k) Tuition...
Boston Campus Receptionist and Operations Assistant
- Longmeadow, MA (23 miles from Amherst, MA)
- 22 days ago
- Longmeadow, MA (23 miles from Amherst, MA)
- 22 days ago
Category: : Administrative / Staff Subscribe: : Department: : 90-53-5307-Campus Administration Locations: : Boston, MA Posted: : May 22, 2025 Closes: : Open Until Filled Type: : Part-Time Hourly...
- Springfield, MA (19 miles from Amherst, MA)
- 25 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 25 days ago
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for...
Medical Receptionist - Pediatrics
- Agawam, MA (22 miles from Amherst, MA)
- 28 days ago
- Agawam, MA (22 miles from Amherst, MA)
- 28 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Overview APDerm is a physician-led, patient-centered dermatology network. Founded in 1992, we have 37 practices across Massachusetts, New Hampshire and Rhode Island and pride ourselves on being...
- Springfield, MA (19 miles from Amherst, MA)
- 30+ days ago
- Springfield, MA (19 miles from Amherst, MA)
- 30+ days ago
Baystate Academy Charter Public School Job Description Job Title: Office Receptionist Supervisor: Director of Operations Job Responsibilities: Greets parents, students, and visitors entering the...
Medical Receptionist / Front Desk Receptionist
- Springfield, MA (19 miles from Amherst, MA)
- 60+ days ago
- Springfield, MA (19 miles from Amherst, MA)
- 60+ days ago
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for...
Demographic Data for Amherst, MA
Moving to Amherst, MA? Find some basic demographic data about Amherst, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Amherst, MA
Highest Education Level
Front Desk Attendants in Amherst, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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