Front Desk Attendant Jobs in Amherst, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Entry Level Receptionist and Administrative Assistant
- East Longmeadow, MA (21 miles from Amherst, MA)
- 4 days ago
- East Longmeadow, MA (21 miles from Amherst, MA)
- 4 days ago
About Us Pace Analytical Services Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others,...
Medical Receptionist - Multiple Sclerosis Center
- Springfield, MA (19 miles from Amherst, MA)
- 2 hours ago
- Springfield, MA (19 miles from Amherst, MA)
- 2 hours ago
Employment Type: Full time Shift: Day Shift Description: Position Purpose: The Business Services Representative is responsible for ensuring patient flow within the practice by performing all...
- Baldwinville, MA (24 miles from Amherst, MA)
- 2 days ago
- Baldwinville, MA (24 miles from Amherst, MA)
- 2 days ago
Per Diem (Pool) Receptionist Career Opportunity - Nights & Weekends Fairlawn Rehabilitation Hospital / Worcester, MA Valued for your Receptionist Skills Are you a friendly and organized individual...
Front Desk Clerk - MGM Springfield
- Springfield, MA (19 miles from Amherst, MA)
- 4 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 4 days ago
THE IDEAL CANDIDATE: High School Diploma, GED or equivalent 1+ Years of Prior Face to Face guest service experience is preferred Have open available including working overnight shifts of 10:30pm-7:15am...
Medical Receptionist - Gastroenterology
- Springfield, MA (19 miles from Amherst, MA)
- 4 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 4 days ago
Employment Type: Full time Shift: Day Shift Description: Position Purpose: Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our...
Medical Receptionist - Pulmonary
- Springfield, MA (19 miles from Amherst, MA)
- 5 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 5 days ago
Employment Type: Full time Shift: Day Shift Description: The ideal candidate will display a drive to provide patient-centered experiences through scholarly scientific inquiry, compassion for the...
Medical Receptionist - Heart & Vascular Specialists (40 hours)
- Springfield, MA (19 miles from Amherst, MA)
- 5 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 5 days ago
Employment Type: Full time Shift: Day Shift Description: Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team. The Business...
- Holyoke, MA (14 miles from Amherst, MA)
- 6 days ago
- Holyoke, MA (14 miles from Amherst, MA)
- 6 days ago
Job Title: Medical Receptionist Job Description We are seeking a dedicated and professional Medical Receptionist to join our team. The ideal candidate will be responsible for managing various...
Urgent Hiring For Medical Receptionist At Holyoke MA
- Holyoke, MA (14 miles from Amherst, MA)
- 6 days ago
- Holyoke, MA (14 miles from Amherst, MA)
- 6 days ago
Job Title: Medical Receptionist Job Description We are seeking a dedicated and professional Medical Receptionist to join our team. The ideal candidate will be responsible for managing various...
- West Hatfield, MA (10 miles from Amherst, MA)
- 11 days ago
- West Hatfield, MA (10 miles from Amherst, MA)
- 11 days ago
Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key...
Medical Receptionist - General Surgery
- Springfield, MA (19 miles from Amherst, MA)
- 12 days ago
- Springfield, MA (19 miles from Amherst, MA)
- 12 days ago
Employment Type: Full time Shift: Day Shift Description: Position Purpose: Business Services Representative - General Surgery - Key front-desk role in a busy General Surgery practice, responsible...
Medical Receptionist - Adult Medicine
- Chicopee, MA (16 miles from Amherst, MA)
- 12 days ago
- Chicopee, MA (16 miles from Amherst, MA)
- 12 days ago
Employment Type: Full time Shift: Day Shift Description: Position Purpose: The Business Services Representative is responsible for ensuring patient flow within the practice by performing all...
Service Desk Receptionist Part Time - weekends / evenings
- West Springfield, MA (19 miles from Amherst, MA)
- 14 days ago
- West Springfield, MA (19 miles from Amherst, MA)
- 14 days ago
Does everyone tell you how friendly you are? Do you enjoy helping people and making them feel welcomed? This is the customer service role for you. The Service Desk is the hub for customer service,...
- Westfield, MA (21 miles from Amherst, MA)
- 16 days ago
- Westfield, MA (21 miles from Amherst, MA)
- 16 days ago
We are seeking a warm and welcoming Receptionist to join our client's busy team. Key Responsibilities: Greeting all guests in a friendly and professional manner. Answering and directing phone...
Medical Receptionist - Pediatrics
- Chicopee, MA (16 miles from Amherst, MA)
- 19 days ago
- Chicopee, MA (16 miles from Amherst, MA)
- 19 days ago
Employment Type: Full time Shift: Description: We're on the lookout for a friendly and flexible Business Services Representative to join our outpatient team, floating between Pediatrics and Adult...
Demographic Data for Amherst, MA
Moving to Amherst, MA? Find some basic demographic data about Amherst, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Amherst, MA
Highest Education Level
Front Desk Attendants in Amherst, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Referrals
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Events
- Typing
- Telephone Skills
- Flexibility
- Data Entry
- Inventory Management
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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