Front Desk Attendant Jobs in Andover, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 127 Jobs

Medical Receptionist

  • Newton, MA (20 miles from Andover, MA)
  • 23 hours ago
  • Newton, MA (20 miles from Andover, MA)
  • 23 hours ago

Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner....

Receptionist

  • Concord, MA (16 miles from Andover, MA)
  • 1 day ago
  • Concord, MA (16 miles from Andover, MA)
  • 1 day ago

Back to all jobs Receptionist Posted 04-Aug-2025 (EST) 35 Forest Ridge Road, Concord, MA 01742, USA 18.00-20.00 per hour Full Time Location: 35 Forest Ridge Road, Concord, MA 01742 Hourly Rate:...

Front Desk Agent - The Artisan Hotel at Tuscan Village, a Tribute portfolio by Marriott

  • Salem, NH (10 miles from Andover, MA)
  • 1 day ago
  • Salem, NH (10 miles from Andover, MA)
  • 1 day ago

ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service....

Night Auditor (Overnight Front Desk) The Artisan Hotel, at Tuscan Village, Tribute collection by Marriott

  • Salem, NH (10 miles from Andover, MA)
  • 1 day ago
  • Salem, NH (10 miles from Andover, MA)
  • 1 day ago

Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Prepare and distribute the Daily Flash Report....

Boston Campus Receptionist and Operations Assis...

  • Boston, MA (20 miles from Andover, MA)
  • 1 day ago
  • Boston, MA (20 miles from Andover, MA)
  • 1 day ago

Boston Campus Receptionist and Operations Assistant Category:Administrative / Staff Subscribe:New Job Alerts RSS Job Feed Department:90-53-5307-Campus Administration Locations:Boston, MA...

Administrative Assistant & Receptionist

  • Boston, MA (20 miles from Andover, MA)
  • 2 days ago
  • Boston, MA (20 miles from Andover, MA)
  • 2 days ago

Administrative Assistant & Receptionist (boston: boston/cambridge/brookline) Beacon Hill Staffing Group compensation: $25 - $27 per hour employment type: job title: Administrative Assistant &...

Weekend Receptionist - Home Health

  • Lowell, MA (6 miles from Andover, MA)
  • 2 days ago
  • Lowell, MA (6 miles from Andover, MA)
  • 2 days ago

Job Description This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the...

Medical Receptionist - PCSC

  • Lowell, MA (6 miles from Andover, MA)
  • 2 days ago
  • Lowell, MA (6 miles from Andover, MA)
  • 2 days ago

At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient...

Receptionist

  • Boston, MA (20 miles from Andover, MA)
  • 2 days ago
  • Boston, MA (20 miles from Andover, MA)
  • 2 days ago

Receptionist / Travel Manager Job Description A well-established small business in the maritime engineering and design industry located in Boston, MA is seeking a full-time Receptionist/Travel...

Receptionist

  • Andover, MA
  • 2 days ago
  • Andover, MA
  • 2 days ago

Responsibilities Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department. Retrieves...

Receptionist

  • Boston, MA (20 miles from Andover, MA)
  • 3 days ago
  • Boston, MA (20 miles from Andover, MA)
  • 3 days ago

The Receptionist greets all clients and guests in a friendly and professional manner whether in person or by phone. This position answers inquiries, directs/connects calls, and provides...

School Receptionist (Part-time)

  • Brookline, MA (22 miles from Andover, MA)
  • 3 days ago
  • Brookline, MA (22 miles from Andover, MA)
  • 3 days ago

About the Park School The Park School is a Pre-K to Grade 8 independent school in Brookline, MA, dedicated to excellence in education. The cornerstone of Park's program is academic excellence,...

Front Office Associate

  • Peabody, MA (12 miles from Andover, MA)
  • 3 days ago
  • Peabody, MA (12 miles from Andover, MA)
  • 3 days ago

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and...

Receptionist - Part Time

  • Acton, MA (16 miles from Andover, MA)
  • 3 days ago
  • Acton, MA (16 miles from Andover, MA)
  • 3 days ago

other Weekend Hourly Wage: Starting at $16 Hour Responsibilities Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous...

Guest Service Agent

  • Cambridge, MA (18 miles from Andover, MA)
  • 4 days ago
  • Cambridge, MA (18 miles from Andover, MA)
  • 4 days ago

As a Guest Service Agent, you'll be the heart of our innovative approach to workspace hospitalit y....

Demographic Data for Andover, MA

Moving to Andover, MA? Find some basic demographic data about Andover, MA below.


Local
National
35,621
1,033
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Andover, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Andover, MA offer the following education background
High School or GED
36.4%
Bachelor's Degree
23.4%
Associate's Degree
14.7%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Andover, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »