Front Desk Attendant Jobs in Boston, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

- Back Bay Allergy Associates
- Lowell, MA (22 miles from Boston, MA)
- 10 days ago
- Back Bay Allergy Associates
- Lowell, MA (22 miles from Boston, MA)
- 10 days ago
Allergy specialist seeking medical receptionist to work Mondays in Brookline, and Wednesday-Thursday in Lowell, MA. Must have experience with electronic medical records/EMRs (preferably Athena),...
Front Desk Receptionist/ Office Coordinator
- Quincy, MA (8 miles from Boston, MA)
- 1 day ago
- Quincy, MA (8 miles from Boston, MA)
- 1 day ago
We are a dynamic and collaborative small office where teamwork and flexibility are key. We pride ourselves on maintaining a friendly and supportive work environment where everyone pitches in to...
- Framingham, MA (19 miles from Boston, MA)
- 1 day ago
- Framingham, MA (19 miles from Boston, MA)
- 1 day ago
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....
Front Desk Agent Hilton Garden Inn Marlborough FULL TIME
- Marlborough, MA (24 miles from Boston, MA)
- 1 day ago
- Marlborough, MA (24 miles from Boston, MA)
- 1 day ago
providing the highest level of quality service to the guest · Works as a team player and actively contributes to the efforts of other departments as necessary · Understands and follows the company guest...
- Braintree, MA (11 miles from Boston, MA)
- 2 days ago
- Braintree, MA (11 miles from Boston, MA)
- 2 days ago
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our...
Pediatric Urgent Care- Front Desk Associate (Part-time) Woborn, MA
- Woburn, MA (10 miles from Boston, MA)
- 2 days ago
- Woburn, MA (10 miles from Boston, MA)
- 2 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Front Desk Associate role is an...
- Cambridge, MA (3 miles from Boston, MA)
- 2 days ago
- Cambridge, MA (3 miles from Boston, MA)
- 2 days ago
When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives. Job Description: As a health care organization, we have a responsibility to do...
- Beverly, MA (17 miles from Boston, MA)
- 2 days ago
- Beverly, MA (17 miles from Boston, MA)
- 2 days ago
Job Type: Regular Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, youre making a...
Receptionist/Conference Service Coordinator
- Lexington, MA (10 miles from Boston, MA)
- 2 days ago
- Lexington, MA (10 miles from Boston, MA)
- 2 days ago
Our client, a leading provider in conference services, is seeking a Receptionist/Conference Service Coordinator to join their team. As a Receptionist/Conference Service Coordinator, you will be...
oriented How Well Support Your Success: Dynamic, Flexible, Hard Working, Team Environment We are busy, collaborative, growing, and we are doing really meaningful work....
Guest Service Agent - Courtyard Boston Copley Square The Yarrow Group - 5.0 Boston, MA Job Details Full-time Estimated: $42.7K - $47.7K a year 9 hours ago Benefits AD&D insurance Disability insurance...
Pediatric Urgent Care- Front Desk Associate (Per-diem) Braintree, MA
- Braintree, MA (11 miles from Boston, MA)
- 3 days ago
- Braintree, MA (11 miles from Boston, MA)
- 3 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Front Desk Associate role is an...
Receptionist - Partial Hospital Program
- Pembroke, MA (24 miles from Boston, MA)
- 3 days ago
- Pembroke, MA (24 miles from Boston, MA)
- 3 days ago
Responsibilities Partial Hospital Program Receptionist Opportunity - Pembroke Hospital is a 120-bed acute care, inpatient behavioral health facility located south of Boston, in Pembroke, MA....
Front Desk Associate - Residence Inn by Marriott Natick
- Natick, MA (15 miles from Boston, MA)
- 3 days ago
- Natick, MA (15 miles from Boston, MA)
- 3 days ago
Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....
Demographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Boston, MA
Highest Education Level
Front Desk Attendants in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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