Front Desk Attendant Jobs in Boston, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Billerica, MA (16 miles from Boston, MA)
- 9 hours ago
- Billerica, MA (16 miles from Boston, MA)
- 9 hours ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
Medical Receptionist - Lungs Specialist
- Lowell, MA (23 miles from Boston, MA)
- 11 hours ago
- Lowell, MA (23 miles from Boston, MA)
- 11 hours ago
Hours: 40 hours weekly. 830am-5pm Location: The Lung Specialists of Merrimack Valley. 33 Bartlett St Suite 505, Lowell, MA 01852 Job Profile Summary This role focuses on providing administrative...
Receptionist Officer - $25.00/hr
- Hudson, MA (24 miles from Boston, MA)
- 12 hours ago
- Hudson, MA (24 miles from Boston, MA)
- 12 hours ago
We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have...
Practice Medical Receptionist - OB/GYN Cambridge
- Cambridge, MA (3 miles from Boston, MA)
- 13 hours ago
- Cambridge, MA (3 miles from Boston, MA)
- 13 hours ago
Location: CHA Cambridge Hospital Work Days: Monday - Friday, 4 hours per day Category: Clerical and Administrative Support Department: CHA Obstetrics & Gynecology Center Cambridge Job Type:...
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
Call Center Receptionist Level I
- Dorchester, MA (3 miles from Boston, MA)
- 15 hours ago
- Dorchester, MA (3 miles from Boston, MA)
- 15 hours ago
Position Title: Call Center Receptionist Level I Department: Call Center Supervisor: Call Center Supervisor Status/Hours per week: Non-exempt / 40 hours Primary Function: The Call Center...
Front Desk Receptionist - Per Diem
- Brookline, MA (4 miles from Boston, MA)
- 1 day ago
- Brookline, MA (4 miles from Boston, MA)
- 1 day ago
Responsibilities Switchboard Operator / Receptionist - Weekends HRI Hospital is seeking a Part Time Switchboard Operator. Available hours include Saturday and Sunday, 7am - 3pm and 3pm - 11pm. HRI...
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems...
Site: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems...
Additional Information** **Job Number** 25124572 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Boston Hotel, 39 Dalton Street, Boston, Massachusetts, United States, 02199VIEW...
Previous guest service experience as well as the ability to communicate well with guests required. The Hyatt Place Experience....
- Danvers, MA (16 miles from Boston, MA)
- 1 day ago
- Danvers, MA (16 miles from Boston, MA)
- 1 day ago
Joining the Benchmark Senior Living team means putting your passion to work. Looking for Per Diem Receptionist $18.75 - $20.00 Associates thrive in a supportive, diverse, and skilled team that is...
Williams Lea is hiring for a Guest Experience Associate for our Boston office to work Monday to Friday 8:30 am to 5:30 pm! Pay: $25.65 - $27.00/hour Benefits: Various health insurance options &...
Medical Front Desk Representative
- Quincy, MA (8 miles from Boston, MA)
- 2 days ago
- Quincy, MA (8 miles from Boston, MA)
- 2 days ago
Ophthalmic Consultants of Boston is seeking a motivated, customer-focused Front Desk Representative to join our healthcare team. This position plays a key role in creating a positive first...
Front Desk Representative (Full-Time)
- Brookline, MA (4 miles from Boston, MA)
- 2 days ago
- Brookline, MA (4 miles from Boston, MA)
- 2 days ago
The Front Desk Representative provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. Availability: Full-Time - Weekends and...
Demographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Boston, MA
Highest Education Level
Front Desk Attendants in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Front Office
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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