Front Desk Attendant Jobs in Boston, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Services Rep Full Time-104010
- Marlborough, MA (24 miles from Boston, MA)
- 5 hours ago
- Marlborough, MA (24 miles from Boston, MA)
- 5 hours ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Comply with any additional requests that may arise pertaining to Guest Service Attendant duties....
- Somerville, MA (2 miles from Boston, MA)
- 8 hours ago
- Somerville, MA (2 miles from Boston, MA)
- 8 hours ago
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....
- Revere, MA (5 miles from Boston, MA)
- 9 hours ago
- Revere, MA (5 miles from Boston, MA)
- 9 hours ago
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
School Receptionist-Long Term Substitute
- Norwell, MA (18 miles from Boston, MA)
- 18 hours ago
- Norwell, MA (18 miles from Boston, MA)
- 18 hours ago
The South Shore Charter Public School seeks to hire a full time long term substitute Receptionist/Administration Support staff member to start May 12, 2025 through June 18, 2025 and then restart...
- Peabody, MA (12 miles from Boston, MA)
- 19 hours ago
- Peabody, MA (12 miles from Boston, MA)
- 19 hours ago
Front Desk Receptionist - Come be the face of Pilgrim as you greet visitors, patients, residents, and staff of Pilgrim Rehab! This is a part-time position. _ ____ Summary: The primary purpose of...
Front Desk Associate - Residence Inn Boston Downtown/South End
- Roxbury, MA (1 mile from Boston, MA)
- 1 day ago
- Roxbury, MA (1 mile from Boston, MA)
- 1 day ago
Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...
- Framingham, MA (19 miles from Boston, MA)
- 1 day ago
- Framingham, MA (19 miles from Boston, MA)
- 1 day ago
Flexible Scheduling The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests...
RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Boston
- Boston, MA
- 2 days ago
- Boston, MA
- 2 days ago
RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Boston, MA (Onsite) Contractor Job Details We are recruiting for a temporary Receptionist/Administrative Assistant position for a client located...
Receptionist/Administrative Specialist (Office Specialist 2)
- Quincy, MA (8 miles from Boston, MA)
- 2 days ago
- Quincy, MA (8 miles from Boston, MA)
- 2 days ago
Initial Posting Date: 04/25/2025 Application Deadline: 05/08/2025 Agency: Secretary of State Salary Range: $3,425 - $4,857 Position Type: Employee Position Title: Receptionist/Administrative...
- Maynard, MA (20 miles from Boston, MA)
- 2 days ago
- Maynard, MA (20 miles from Boston, MA)
- 2 days ago
Reporting to the Practice Manager, the Clinical Office Coordinator performs a wide variety of front office responsibilities and support to the physician. Minimum Qualifications: Education: High...
Guest Services Rep Part Time-104020
- Peabody, MA (12 miles from Boston, MA)
- 2 days ago
- Peabody, MA (12 miles from Boston, MA)
- 2 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Agency Overview: The Massachusetts House of Representatives ("House") is comprised of 160 independently elected Members, each representing a district of approximately 43,000 people. Position...
Demographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Boston, MA
Highest Education Level
Front Desk Attendants in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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