Reservation Clerk Jobs in Boston, MA
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Housing Reservation Specialist: Sunday-Thursday 2 PM-10:30PM Boston Children's Hospital
- Brookline, MA (4 miles from Boston, MA)
- 5 days ago
- Brookline, MA (4 miles from Boston, MA)
- 5 days ago
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist: Sunday-Thursday 2 PM-10:30PM
- Brookline, MA (4 miles from Boston, MA)
- 6 days ago
- Brookline, MA (4 miles from Boston, MA)
- 6 days ago
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist- 100% in person Boston Children's Hospital
- Brookline, MA (4 miles from Boston, MA)
- 6 days ago
- Brookline, MA (4 miles from Boston, MA)
- 6 days ago
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist: Sunday-Thursday 2 PM-10:30PM
- Boston, MA
- 7 days ago
- Boston, MA
- 7 days ago
At Boston Childrens Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist- 100% in person
- Brookline, MA (4 miles from Boston, MA)
- 7 days ago
- Brookline, MA (4 miles from Boston, MA)
- 7 days ago
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
At Boston Childrens Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Travel Coordinator Boston, Massachusetts | Permanent | $ 26 - $ 27 per hour July 14, 2025 | Job ID: A1421537HP_... Job Summary Our solutions team here at Beacon Hill Staffing Group is seeking a...
If you have ever wondered what life is like when you work for the Dunkin' brand, imagine there's free coffee, donuts, and ice cream every day at the Boston Support Center in Canton, MA. We also...
SUMMARY : Reporting to the Guest Services Manager, the Guest Services Coordinator is responsible for supervising and scheduling Guest Services Associates (GSAs) to ensure exceptional customer service...
home while still growing a career Travel enthusiasts excited to help others experience the world Individuals seeking a fresh start with meaningful, flexible work Anyone who thrives in a high-energy, service-oriented...
Remote WorkDemographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Boston, MA
Highest Education Level
Reservation Clerks in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Guest Service
- Loyalty Marketing
- Catering
- Service-Oriented
- Show Hosting
- Switchboard Operation
- Courteous
- New Employee Orientation
- Genetics
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Microsoft Outlook
- Events
- Typing
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- Regulations
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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