Front Desk Attendant Jobs in Charlestown, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Admission Welcome Center Front Desk Coordinator Stonehill College
- North Easton, MA (22 miles from Charlestown, MA)
- 2 hours ago
- North Easton, MA (22 miles from Charlestown, MA)
- 2 hours ago
Reporting to the Associate Dean of Admission for Campus Programming, Stonehill College is seeking a Front Desk Coordinator to manage the Admission Welcome Center and to welcome, direct, and...
- Cambridge, MA (3 miles from Charlestown, MA)
- 12 hours ago
- Cambridge, MA (3 miles from Charlestown, MA)
- 12 hours ago
Property Description Join the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts! As a prestigious hotel in the heart of Kendall...
Part Time Front Desk Agent (PM)
- Boston, MA (1 mile from Charlestown, MA)
- 15 hours ago
- Boston, MA (1 mile from Charlestown, MA)
- 15 hours ago
About Us Feel inspired when you work at Hyatt Regency Boston Harbor, a distinctive full-service waterfront hotel offering stunning views of the harbor and the downtown skyline. Our unique,...
- Marlborough, MA (24 miles from Charlestown, MA)
- 1 day ago
- Marlborough, MA (24 miles from Charlestown, MA)
- 1 day ago
Your responsibilities will include: Greeting and registering guests efficiently and courteously. Providing prompt and personalized assistance to meet guest needs....
Guest Services Rep Full Time-104010
- Peabody, MA (11 miles from Charlestown, MA)
- 1 day ago
- Peabody, MA (11 miles from Charlestown, MA)
- 1 day ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Front Desk Associate - Staybridge Suites /Holiday Inn Revere
- Revere, MA (4 miles from Charlestown, MA)
- 1 day ago
- Revere, MA (4 miles from Charlestown, MA)
- 1 day ago
Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...
- Boston, MA (1 mile from Charlestown, MA)
- 1 day ago
- Boston, MA (1 mile from Charlestown, MA)
- 1 day ago
Hotel Front Desk Manager Full-Time Battery Wharf Hotel Boston, MA A property of: Westmont Hospitality Group Posted about 22 hours ago SHARE THIS JOB JOB DETAILS Compensation: $60,000 to $65,000...
- Boston, MA (1 mile from Charlestown, MA)
- 1 day ago
- Boston, MA (1 mile from Charlestown, MA)
- 1 day ago
KLR is ranked as one of the Top 100 accounting and business consulting firms in the United States. It operates eight offices in Florida, Massachusetts, Rhode Island, China and Switzerland and has...
Admission Welcome Center Front Desk Coordinator
- Easton, MA (24 miles from Charlestown, MA)
- 1 day ago
- Easton, MA (24 miles from Charlestown, MA)
- 1 day ago
Founded by the Congregation of Holy Cross in 1948, Stonehill is a private Catholic college located just 22 miles from downtown Boston on a beautiful 384-acre campus in Easton, Massachusetts. With...
- Boston, MA (1 mile from Charlestown, MA)
- 1 day ago
- Boston, MA (1 mile from Charlestown, MA)
- 1 day ago
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Part Time Front Desk Receptionist
- Billerica, MA (15 miles from Charlestown, MA)
- 1 day ago
- Billerica, MA (15 miles from Charlestown, MA)
- 1 day ago
Responsibilities Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water...
- Boston, MA (1 mile from Charlestown, MA)
- 2 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 2 days ago
Comply with any additional requests that may arise pertaining to Guest Service Attendant duties....
- Somerville, MA (1 mile from Charlestown, MA)
- 2 days ago
- Somerville, MA (1 mile from Charlestown, MA)
- 2 days ago
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
- Boston, MA (1 mile from Charlestown, MA)
- 2 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 2 days ago
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....
- Revere, MA (4 miles from Charlestown, MA)
- 2 days ago
- Revere, MA (4 miles from Charlestown, MA)
- 2 days ago
Guest Service Agent (part of Hilton) 3.6 3.6 out of 5 stars 230 Lee Burbank Highway, Revere, MA 02151 Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....
Demographic Data for Charlestown, MA
Moving to Charlestown, MA? Find some basic demographic data about Charlestown, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Charlestown, MA
Highest Education Level
Front Desk Attendants in Charlestown, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Housekeeping
- Wellness
- Complaint Resolution
- Reception
- Reimbursement
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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