Concierge Jobs in Charlestown, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Sudbury, MA (18 miles from Charlestown, MA)
- 2 days ago
- Sudbury, MA (18 miles from Charlestown, MA)
- 2 days ago
An exciting opportunity has become available for a full-time Automotive Service Concierge at Herb Chambers BMW of Sudbury....
Overnight Residences Concierge
- Boston, MA (1 mile from Charlestown, MA)
- 1 hour ago
- Boston, MA (1 mile from Charlestown, MA)
- 1 hour ago
Additional Information Wednesday-Saturday, Overnight Shift Job Number 25073475 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Boston, 10 Avery Street, Boston, Massachusetts...
- Boston, MA (1 mile from Charlestown, MA)
- 12 hours ago
- Boston, MA (1 mile from Charlestown, MA)
- 12 hours ago
JOB SUMMARY: Under the supervision of the Manager of MPN Concierge Services, the MPN Concierge Agent is responsible for various activities related to providing injured workers, attorneys, employers,...
Remote Work- Boston, MA (1 mile from Charlestown, MA)
- 14 hours ago
- Boston, MA (1 mile from Charlestown, MA)
- 14 hours ago
At least two years of post-secondary education is preferred One to three years of concierge experience in a luxury environment Previous Four Seasons concierge experience is preferred Excellent communication...
- Boston, MA (1 mile from Charlestown, MA)
- 2 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 2 days ago
Airport Lounge Concierge Pay: $23.00 per hour Job Summary The Concierge is a personal representation of the service and overall hospitality of the staff at the premium lounge, by Airport Dimensions...
- Boston, MA (1 mile from Charlestown, MA)
- 2 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 2 days ago
The concierge is responsible for creating a welcoming first impression. The concierge must be a multi-talented individual and he/she must be acquainted with the city....
Residential Concierge - Overnight
- Boston, MA (1 mile from Charlestown, MA)
- 3 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 3 days ago
Responsibilities T o learn more about Related click here: Work Schedule: Sundays through Thursdays Days Off: Fridays and Saturdays Related’s Luxury Building, located in Boston, is seeking a Concierge...
- Canton, MA (14 miles from Charlestown, MA)
- 3 days ago
- Canton, MA (14 miles from Charlestown, MA)
- 3 days ago
reimbursement and scholarships An employee recognition program Responsibilities Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
Professional Security-Concierge/ Top Wages Offered! North Shore.
- Marblehead, MA (13 miles from Charlestown, MA)
- 5 days ago
- Marblehead, MA (13 miles from Charlestown, MA)
- 5 days ago
Professional Security-Concierge/ Top Wages Offered! North Shore. (Marblehead, Mass) compensation: $20.00 an hour to start!...
- Boston, MA (1 mile from Charlestown, MA)
- 5 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 5 days ago
Provides initial training and orientation of the concierge staff....
Overnight Residential Concierge (Friday and Saturday)
- Boston, MA (1 mile from Charlestown, MA)
- 5 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 5 days ago
Responsibilities To learn more about Related click here: Schedule: Friday and Saturday: 11pm-7:30am Related's Luxury Building, located in Boston, is seeking a Concierge to join their team....
- Lincoln, MA (13 miles from Charlestown, MA)
- 5 days ago
- Lincoln, MA (13 miles from Charlestown, MA)
- 5 days ago
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
- Boston, MA (1 mile from Charlestown, MA)
- 6 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 6 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Client Liaison, Concierge Medicine
- Boston, MA (1 mile from Charlestown, MA)
- 9 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 9 days ago
The Client Liaison coordinates with clinical and administrative areas to schedule appointments, assist with guest services, and deliver a consolidated care itinerary....
Office Coordinator, Concierge - CRE
- Boston, MA (1 mile from Charlestown, MA)
- 9 days ago
- Boston, MA (1 mile from Charlestown, MA)
- 9 days ago
The role is responsible for front desk duties, hospitality, concierge support, event coordination, welcome packets, building maintenance support, and event planning....
Demographic Data for Charlestown, MA
Moving to Charlestown, MA? Find some basic demographic data about Charlestown, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Charlestown, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Charlestown, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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