Front Desk Attendant Jobs in Franklin, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Admission Welcome Center Front Desk Coordinator
- Easton, MA (14 miles from Franklin, MA)
- 2 hours ago
- Easton, MA (14 miles from Franklin, MA)
- 2 hours ago
Founded by the Congregation of Holy Cross in 1948, Stonehill is a private Catholic college located just 22 miles from downtown Boston on a beautiful 384-acre campus in Easton, Massachusetts. With...
Guest Services Rep Full Time-104010
- Marlborough, MA (19 miles from Franklin, MA)
- 14 hours ago
- Marlborough, MA (19 miles from Franklin, MA)
- 14 hours ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Front Desk Associate - Residence Inn Boston Downtown/South End
- Roxbury, MA (24 miles from Franklin, MA)
- 1 day ago
- Roxbury, MA (24 miles from Franklin, MA)
- 1 day ago
Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...
- Providence, RI (18 miles from Franklin, MA)
- 1 day ago
- Providence, RI (18 miles from Franklin, MA)
- 1 day ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....
- Framingham, MA (16 miles from Franklin, MA)
- 1 day ago
- Framingham, MA (16 miles from Franklin, MA)
- 1 day ago
Flexible Scheduling The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests...
- East Providence, RI (19 miles from Franklin, MA)
- 2 days ago
- East Providence, RI (19 miles from Franklin, MA)
- 2 days ago
We are hiring a full-time and part-time Receptionist to join our dynamic care team at Waterview Villa Rehabilitation and Health Care Center in East Providence! Shifts available are full-time on...
Receptionist/Administrative Specialist (Office Specialist 2)
- Quincy, MA (23 miles from Franklin, MA)
- 3 days ago
- Quincy, MA (23 miles from Franklin, MA)
- 3 days ago
Initial Posting Date: 04/25/2025 Application Deadline: 05/08/2025 Agency: Secretary of State Salary Range: $3,425 - $4,857 Position Type: Employee Position Title: Receptionist/Administrative...
- Maynard, MA (23 miles from Franklin, MA)
- 3 days ago
- Maynard, MA (23 miles from Franklin, MA)
- 3 days ago
Reporting to the Practice Manager, the Clinical Office Coordinator performs a wide variety of front office responsibilities and support to the physician. Minimum Qualifications: Education: High...
- Canton, MA (16 miles from Franklin, MA)
- 4 days ago
- Canton, MA (16 miles from Franklin, MA)
- 4 days ago
dental Assistant/Receptionist David F Gaughan DDS Chapman St near Neponset compensation: $22-$27 depending on experience..No medical benefits employment type: experience level: no experience...
Guest Services Rep Part Time-104020
- East Providence, RI (19 miles from Franklin, MA)
- 4 days ago
- East Providence, RI (19 miles from Franklin, MA)
- 4 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Northborough, MA (20 miles from Franklin, MA)
- 5 days ago
- Northborough, MA (20 miles from Franklin, MA)
- 5 days ago
Provide professional, timely, courteous and accurate service to employees and customers Present a neat appearance and maintain professional or business attire at all times Be able to learn quickly and...
Receptionist, Physician Practice
- Providence, RI (18 miles from Franklin, MA)
- 5 days ago
- Providence, RI (18 miles from Franklin, MA)
- 5 days ago
Must possess good interpersonal skills, including excellent communication skills and ability to deal effectively with staff, physicians and patients in a courteous manner....
- Braintree, MA (22 miles from Franklin, MA)
- 5 days ago
- Braintree, MA (22 miles from Franklin, MA)
- 5 days ago
Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Greet guests immediately with a friendly and sincere welcome....
- Cambridge, MA (24 miles from Franklin, MA)
- 5 days ago
- Cambridge, MA (24 miles from Franklin, MA)
- 5 days ago
Overview Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...
Practice Medical Receptionist - Full-Time - Cambridge OB/GYN
- Cambridge, MA (24 miles from Franklin, MA)
- 5 days ago
- Cambridge, MA (24 miles from Franklin, MA)
- 5 days ago
Administrative responsibilities will include, but are not limited to: Handling all calls appropriately and courteously Registering patients and scheduling appointments via Epic Verifying insurance eligibility...
Demographic Data for Franklin, MA
Moving to Franklin, MA? Find some basic demographic data about Franklin, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Franklin, MA
Highest Education Level
Front Desk Attendants in Franklin, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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