Front Desk Attendant Jobs in Franklin, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Wrentham, MA (2 miles from Franklin, MA)
- 1 day ago
- Wrentham, MA (2 miles from Franklin, MA)
- 1 day ago
Front Desk Associates 3.4 3.4 out of 5 stars Wrentham, MA True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the...
- East Providence, RI (19 miles from Franklin, MA)
- 1 day ago
- East Providence, RI (19 miles from Franklin, MA)
- 1 day ago
Receptionist 3.1 3.1 out of 5 stars East Providence, RI The Cross Family of Agencies welcomes you. We need your talent and expertise. Excited to grow your career? We value our talented employees,...
Front Desk Receptionist/ Office Coordinator
- Quincy, MA (23 miles from Franklin, MA)
- 1 day ago
- Quincy, MA (23 miles from Franklin, MA)
- 1 day ago
We are a dynamic and collaborative small office where teamwork and flexibility are key. We pride ourselves on maintaining a friendly and supportive work environment where everyone pitches in to...
- Framingham, MA (16 miles from Franklin, MA)
- 2 days ago
- Framingham, MA (16 miles from Franklin, MA)
- 2 days ago
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
Front Desk Agent Hilton Garden Inn Marlborough FULL TIME
- Marlborough, MA (19 miles from Franklin, MA)
- 2 days ago
- Marlborough, MA (19 miles from Franklin, MA)
- 2 days ago
providing the highest level of quality service to the guest · Works as a team player and actively contributes to the efforts of other departments as necessary · Understands and follows the company guest...
- Braintree, MA (22 miles from Franklin, MA)
- 2 days ago
- Braintree, MA (22 miles from Franklin, MA)
- 2 days ago
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our...
- Norton, MA (14 miles from Franklin, MA)
- 2 days ago
- Norton, MA (14 miles from Franklin, MA)
- 2 days ago
Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect to disclosure...
- Shrewsbury, MA (20 miles from Franklin, MA)
- 3 days ago
- Shrewsbury, MA (20 miles from Franklin, MA)
- 3 days ago
Company Description Madden & Gilbert Physical Therapy is Central Pennsylvania's premier rehabilitation center. With multiple clinic locations in the area, we offer the most up-to-date, scientific...
- Cambridge, MA (24 miles from Franklin, MA)
- 3 days ago
- Cambridge, MA (24 miles from Franklin, MA)
- 3 days ago
When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives. Job Description: As a health care organization, we have a responsibility to do...
- Providence, RI (18 miles from Franklin, MA)
- 3 days ago
- Providence, RI (18 miles from Franklin, MA)
- 3 days ago
WinnCompanies is looking for a Receptionist to join our team at Wiggin Village, a 285-unit affordable housing and commercial property located in Providence, RI. In this role, you will act as first...
Pediatric Urgent Care- Front Desk Associate (Per-diem) Braintree, MA
- Braintree, MA (22 miles from Franklin, MA)
- 4 days ago
- Braintree, MA (22 miles from Franklin, MA)
- 4 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Front Desk Associate role is an...
Front Desk Associate - Residence Inn by Marriott Natick
- Natick, MA (14 miles from Franklin, MA)
- 4 days ago
- Natick, MA (14 miles from Franklin, MA)
- 4 days ago
Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....
Bilingual Receptionist/Secretary
- Providence, RI (18 miles from Franklin, MA)
- 4 days ago
- Providence, RI (18 miles from Franklin, MA)
- 4 days ago
We're Hiring: Bilingual Receptionist- Part Time Position available! Location: Providence, RI Reports To: Administrative Support Supervisor Employment Type: Part-Time (11:30am-5:30pm ) Children’s...
PT Front Desk Associate - Hilton Garden Inn Patriot Place
- Foxborough, MA (9 miles from Franklin, MA)
- 4 days ago
- Foxborough, MA (9 miles from Franklin, MA)
- 4 days ago
Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...
- Braintree, MA (22 miles from Franklin, MA)
- 4 days ago
- Braintree, MA (22 miles from Franklin, MA)
- 4 days ago
Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Greet guests immediately with a friendly and sincere welcome....
Demographic Data for Franklin, MA
Moving to Franklin, MA? Find some basic demographic data about Franklin, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Franklin, MA
Highest Education Level
Front Desk Attendants in Franklin, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »