Front Desk Attendant Jobs in Franklin, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Service Representative (Full-Time)
- Lincoln, RI (11 miles from Franklin, MA)
- 8 hours ago
- Lincoln, RI (11 miles from Franklin, MA)
- 8 hours ago
We are currently looking for a Full-Time Guest Service Representative to join our Front Desk team!...
Automotive Receptionist - HC BMW of Sudbury
- Sudbury, MA (20 miles from Franklin, MA)
- 10 hours ago
- Sudbury, MA (20 miles from Franklin, MA)
- 10 hours ago
Automotive Receptionist - HC BMW of Sudbury 128 Boston Post Rd, Sudbury, MA 01776, USA Req #7655 Monday, August 4, 2025 About Asbury Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a...
- Dedham, MA (15 miles from Franklin, MA)
- 16 hours ago
- Dedham, MA (15 miles from Franklin, MA)
- 16 hours ago
Dedham Veterinary Associates 5.0 Veterinary Receptionist Sign in to apply Dedham, MA Sign in to apply CSRs ( Customer service representatives ) are invaluable members of our hospital team, and we...
- Worcester, MA (23 miles from Franklin, MA)
- 2 days ago
- Worcester, MA (23 miles from Franklin, MA)
- 2 days ago
Receptionist Saint Francis Rehabilitation & Nursing Center is currently hiring a Part-Time Receptionist to join our top-ranked team. Coverage needed for Monday - Friday 430p-7p and every other...
Receptionist Officer - $25.00/hr
- Hudson, MA (21 miles from Franklin, MA)
- 2 days ago
- Hudson, MA (21 miles from Franklin, MA)
- 2 days ago
We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have...
Practice Medical Receptionist - OB/GYN Cambridge
- Cambridge, MA (24 miles from Franklin, MA)
- 2 days ago
- Cambridge, MA (24 miles from Franklin, MA)
- 2 days ago
Location: CHA Cambridge Hospital Work Days: Monday - Friday, 4 hours per day Category: Clerical and Administrative Support Department: CHA Obstetrics & Gynecology Center Cambridge Job Type:...
Call Center Receptionist Level I
- Dorchester, MA (22 miles from Franklin, MA)
- 2 days ago
- Dorchester, MA (22 miles from Franklin, MA)
- 2 days ago
Position Title: Call Center Receptionist Level I Department: Call Center Supervisor: Call Center Supervisor Status/Hours per week: Non-exempt / 40 hours Primary Function: The Call Center...
Medical Front Desk Representative
- Quincy, MA (23 miles from Franklin, MA)
- 4 days ago
- Quincy, MA (23 miles from Franklin, MA)
- 4 days ago
Ophthalmic Consultants of Boston is seeking a motivated, customer-focused Front Desk Representative to join our healthcare team. This position plays a key role in creating a positive first...
Front Desk Representative (Full-Time)
- Brookline, MA (21 miles from Franklin, MA)
- 4 days ago
- Brookline, MA (21 miles from Franklin, MA)
- 4 days ago
The Front Desk Representative provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. Availability: Full-Time - Weekends and...
Greeter / Counter Desk Attendant
- Cranston, RI (20 miles from Franklin, MA)
- 4 days ago
- Cranston, RI (20 miles from Franklin, MA)
- 4 days ago
Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...
- Needham, MA (15 miles from Franklin, MA)
- 4 days ago
- Needham, MA (15 miles from Franklin, MA)
- 4 days ago
Job Description We are seeking a dedicated Medical Receptionist to support cardiology billing specifically for a clean-up project related to the wind down of utilizing the older version of EPIC...
- Dedham, MA (15 miles from Franklin, MA)
- 4 days ago
- Dedham, MA (15 miles from Franklin, MA)
- 4 days ago
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
- Providence, RI (18 miles from Franklin, MA)
- 4 days ago
- Providence, RI (18 miles from Franklin, MA)
- 4 days ago
Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_**...
- Canton, MA (16 miles from Franklin, MA)
- 5 days ago
- Canton, MA (16 miles from Franklin, MA)
- 5 days ago
Homewood Suites by Hilton -Boston/Canton-50 Royall Street, Canton, MA 02021 We are currently looking for a Front Desk Agent to join our Team! Our Homewood Suites in Canton has 98 spacious suites...
- Natick, MA (14 miles from Franklin, MA)
- 5 days ago
- Natick, MA (14 miles from Franklin, MA)
- 5 days ago
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
Demographic Data for Franklin, MA
Moving to Franklin, MA? Find some basic demographic data about Franklin, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Franklin, MA
Highest Education Level
Front Desk Attendants in Franklin, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »