Front Desk Attendant Jobs in Franklin, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 95 Jobs

Front Desk Associates

  • Wrentham, MA (2 miles from Franklin, MA)
  • 1 day ago
  • Wrentham, MA (2 miles from Franklin, MA)
  • 1 day ago

Front Desk Associates 3.4 3.4 out of 5 stars Wrentham, MA True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the...

Receptionist

  • East Providence, RI (19 miles from Franklin, MA)
  • 1 day ago
  • East Providence, RI (19 miles from Franklin, MA)
  • 1 day ago

Receptionist 3.1 3.1 out of 5 stars East Providence, RI The Cross Family of Agencies welcomes you. We need your talent and expertise. Excited to grow your career? We value our talented employees,...

Front Desk Receptionist/ Office Coordinator

  • Quincy, MA (23 miles from Franklin, MA)
  • 1 day ago
  • Quincy, MA (23 miles from Franklin, MA)
  • 1 day ago

We are a dynamic and collaborative small office where teamwork and flexibility are key. We pride ourselves on maintaining a friendly and supportive work environment where everyone pitches in to...

Sales Receptionist

  • Framingham, MA (16 miles from Franklin, MA)
  • 2 days ago
  • Framingham, MA (16 miles from Franklin, MA)
  • 2 days ago

About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...

Front Desk Agent Hilton Garden Inn Marlborough FULL TIME

  • Marlborough, MA (19 miles from Franklin, MA)
  • 2 days ago
  • Marlborough, MA (19 miles from Franklin, MA)
  • 2 days ago

providing the highest level of quality service to the guest · Works as a team player and actively contributes to the efforts of other departments as necessary · Understands and follows the company guest...

Receptionist Home Health PRN

  • Braintree, MA (22 miles from Franklin, MA)
  • 2 days ago
  • Braintree, MA (22 miles from Franklin, MA)
  • 2 days ago

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our...

Medical Receptionist

  • Norton, MA (14 miles from Franklin, MA)
  • 2 days ago
  • Norton, MA (14 miles from Franklin, MA)
  • 2 days ago

Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect to disclosure...

Medical Receptionist

  • Shrewsbury, MA (20 miles from Franklin, MA)
  • 3 days ago
  • Shrewsbury, MA (20 miles from Franklin, MA)
  • 3 days ago

Company Description Madden & Gilbert Physical Therapy is Central Pennsylvania's premier rehabilitation center. With multiple clinic locations in the area, we offer the most up-to-date, scientific...

Receptionist

  • Cambridge, MA (24 miles from Franklin, MA)
  • 3 days ago
  • Cambridge, MA (24 miles from Franklin, MA)
  • 3 days ago

When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives. Job Description: As a health care organization, we have a responsibility to do...

Receptionist (Wiggin Village)

  • Providence, RI (18 miles from Franklin, MA)
  • 3 days ago
  • Providence, RI (18 miles from Franklin, MA)
  • 3 days ago

WinnCompanies is looking for a Receptionist to join our team at Wiggin Village, a 285-unit affordable housing and commercial property located in Providence, RI. In this role, you will act as first...

Pediatric Urgent Care- Front Desk Associate (Per-diem) Braintree, MA

  • Braintree, MA (22 miles from Franklin, MA)
  • 4 days ago
  • Braintree, MA (22 miles from Franklin, MA)
  • 4 days ago

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Front Desk Associate role is an...

Front Desk Associate - Residence Inn by Marriott Natick

  • Natick, MA (14 miles from Franklin, MA)
  • 4 days ago
  • Natick, MA (14 miles from Franklin, MA)
  • 4 days ago

Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....

Bilingual Receptionist/Secretary

  • Providence, RI (18 miles from Franklin, MA)
  • 4 days ago
  • Providence, RI (18 miles from Franklin, MA)
  • 4 days ago

We're Hiring: Bilingual Receptionist- Part Time Position available! Location: Providence, RI Reports To: Administrative Support Supervisor Employment Type: Part-Time (11:30am-5:30pm ) Children’s...

PT Front Desk Associate - Hilton Garden Inn Patriot Place

  • Foxborough, MA (9 miles from Franklin, MA)
  • 4 days ago
  • Foxborough, MA (9 miles from Franklin, MA)
  • 4 days ago

Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...

Front Desk Supervisor

  • Braintree, MA (22 miles from Franklin, MA)
  • 4 days ago
  • Braintree, MA (22 miles from Franklin, MA)
  • 4 days ago

Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Greet guests immediately with a friendly and sincere welcome....

Demographic Data for Franklin, MA

Moving to Franklin, MA? Find some basic demographic data about Franklin, MA below.


Local
National
33,261
857
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Franklin, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Franklin, MA offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Franklin, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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