Front Desk Attendant Jobs in Needham, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Concord, MA (14 miles from Needham, MA)
- 14 hours ago
- Concord, MA (14 miles from Needham, MA)
- 14 hours ago
Back to all jobs Receptionist Posted 04-Aug-2025 (EST) 35 Forest Ridge Road, Concord, MA 01742, USA 18.00-20.00 per hour Full Time Location: 35 Forest Ridge Road, Concord, MA 01742 Hourly Rate:...
Boston Campus Receptionist and Operations Assis...
- Boston, MA (10 miles from Needham, MA)
- 15 hours ago
- Boston, MA (10 miles from Needham, MA)
- 15 hours ago
Boston Campus Receptionist and Operations Assistant Category:Administrative / Staff Subscribe:New Job Alerts RSS Job Feed Department:90-53-5307-Campus Administration Locations:Boston, MA...
Administrative Assistant & Receptionist
- Boston, MA (10 miles from Needham, MA)
- 1 day ago
- Boston, MA (10 miles from Needham, MA)
- 1 day ago
Administrative Assistant & Receptionist (boston: boston/cambridge/brookline) Beacon Hill Staffing Group compensation: $25 - $27 per hour employment type: job title: Administrative Assistant &...
- Braintree, MA (13 miles from Needham, MA)
- 1 day ago
- Braintree, MA (13 miles from Needham, MA)
- 1 day ago
At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient...
- Boston, MA (10 miles from Needham, MA)
- 1 day ago
- Boston, MA (10 miles from Needham, MA)
- 1 day ago
Receptionist / Travel ManagerJob Description A well-established small business in the maritime engineering and design industry located in Boston, MA is seeking a full-time Receptionist/Travel...
- Boston, MA (10 miles from Needham, MA)
- 2 days ago
- Boston, MA (10 miles from Needham, MA)
- 2 days ago
The Receptionist greets all clients and guests in a friendly and professional manner whether in person or by phone. This position answers inquiries, directs/connects calls, and provides...
School Receptionist (Part-time)
- Brookline, MA (6 miles from Needham, MA)
- 2 days ago
- Brookline, MA (6 miles from Needham, MA)
- 2 days ago
About the Park School The Park School is a Pre-K to Grade 8 independent school in Brookline, MA, dedicated to excellence in education. The cornerstone of Park's program is academic excellence,...
Front Desk/Guest Service Agent
- Quincy, MA (12 miles from Needham, MA)
- 2 days ago
- Quincy, MA (12 miles from Needham, MA)
- 2 days ago
What you will be doing: A Guest Service Agent is responsible for greeting and registering guests and checking guests out of the hotel in our continuing effort to deliver outstanding guest service and...
Senior Clerk Typist II / Receptionist
- Quincy, MA (12 miles from Needham, MA)
- 2 days ago
- Quincy, MA (12 miles from Needham, MA)
- 2 days ago
Sewer, Water and Drain DUTIES AND RESPONSIBILITIES: Performs various clerical operations such as typing, filing, payroll preparation, and answering the telephones, emails and greeting constituents...
- Attleboro, MA (23 miles from Needham, MA)
- 2 days ago
- Attleboro, MA (23 miles from Needham, MA)
- 2 days ago
M-F 7:30am-4pm Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect...
- Weymouth, MA (15 miles from Needham, MA)
- 2 days ago
- Weymouth, MA (15 miles from Needham, MA)
- 2 days ago
We are Ultra Precision Control Systems Ultra PCS is a leading developer of mission and safety critical equipment in the defence and aerospace industry. Our team of experts are at the heart of our...
Receptionist, Bilingual Spanish
- Framingham, MA (10 miles from Needham, MA)
- 2 days ago
- Framingham, MA (10 miles from Needham, MA)
- 2 days ago
Benefits Information Benefits As an Administrative Assistant, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present...
- Peabody, MA (22 miles from Needham, MA)
- 2 days ago
- Peabody, MA (22 miles from Needham, MA)
- 2 days ago
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and...
- Acton, MA (19 miles from Needham, MA)
- 2 days ago
- Acton, MA (19 miles from Needham, MA)
- 2 days ago
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With...
- Cambridge, MA (9 miles from Needham, MA)
- 3 days ago
- Cambridge, MA (9 miles from Needham, MA)
- 3 days ago
As a Guest Service Agent, you'll be the heart of our innovative approach to workspace hospitalit y....
Demographic Data for Needham, MA
Moving to Needham, MA? Find some basic demographic data about Needham, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Needham, MA
Highest Education Level
Front Desk Attendants in Needham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »