Front Desk Attendant Jobs in Northampton, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Springfield, MA (15 miles from Northampton, MA)
- 13 hours ago
- Springfield, MA (15 miles from Northampton, MA)
- 13 hours ago
Employment Type: Full time Shift: Day Shift Description: Mercy Medical Center is looking for a receptionist to join our Radiology Team. The Receptionist is responsible for providing exceptional...
Medical Receptionist - Bariatrics
- Springfield, MA (15 miles from Northampton, MA)
- 13 hours ago
- Springfield, MA (15 miles from Northampton, MA)
- 13 hours ago
Employment Type: Full time Shift: Day Shift Description: The ideal candidate will display a drive to provide patient-centered experiences through scholarly scientific inquiry, compassion for the...
- Springfield, MA (15 miles from Northampton, MA)
- 3 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 3 days ago
Per Diem (Pool) Receptionist Career Opportunity - Nights & Weekends Fairlawn Rehabilitation Hospital / Worcester, MA Valued for your Receptionist Skills Are you a friendly and organized individual...
Medical Receptionist - Adult Medicine
- Chicopee, MA (11 miles from Northampton, MA)
- 3 days ago
- Chicopee, MA (11 miles from Northampton, MA)
- 3 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Springfield, MA (15 miles from Northampton, MA)
- 4 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 4 days ago
You must be dependable, energetic, courteous, have good people skills and the ability to work with medical and all office staff....
- Florence, MA (3 miles from Northampton, MA)
- 5 days ago
- Florence, MA (3 miles from Northampton, MA)
- 5 days ago
FLORENCE Medical Receptionist Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group. We proudly serve a diverse...
- Springfield, MA (17 miles from Northampton, MA)
- 5 days ago
- Springfield, MA (17 miles from Northampton, MA)
- 5 days ago
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for...
- Springfield, MA (15 miles from Northampton, MA)
- 6 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 6 days ago
The Role : Dental Dreams LLC in Springfield, MA, is hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with...
Medical Receptionist - Gastroenterology
- Springfield, MA (15 miles from Northampton, MA)
- 8 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 8 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Ludlow, MA (12 miles from Northampton, MA)
- 10 days ago
- Ludlow, MA (12 miles from Northampton, MA)
- 10 days ago
Key Responsibilities: Greet and direct visitors, clients, and vendors in a courteous and professional manner Answer and route incoming phone calls promptly and accurately Handle incoming and outgoing...
Medical Receptionist Pediatrics
- Springfield, MA (15 miles from Northampton, MA)
- 12 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 12 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Springfield, MA (15 miles from Northampton, MA)
- 13 days ago
- Springfield, MA (15 miles from Northampton, MA)
- 13 days ago
Front Office Associate RAYUS Radiology United States, Massachusetts, Springfield 3640 Main St Ste 101 (Show on map) Jun 12, 2025 RAYUS now offers DailyPay! Work today, get paid today! RAYUS...
- Holyoke, MA (7 miles from Northampton, MA)
- 17 days ago
- Holyoke, MA (7 miles from Northampton, MA)
- 17 days ago
Homewood Suites by Hilton Holyoke-Springfield- 375 Whitney Avenue, Holyoke, MA 01040 We are currently looking for a Part-Time Front Desk Agent to join our Team! Our Homewood Suites by Hilton in...
Patient Service/Front Desk Coordinator
- Greenfield, MA (20 miles from Northampton, MA)
- 17 days ago
- Greenfield, MA (20 miles from Northampton, MA)
- 17 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
- Holyoke, MA (7 miles from Northampton, MA)
- 18 days ago
- Holyoke, MA (7 miles from Northampton, MA)
- 18 days ago
Employment Type: Part time Shift: Rotating Shift Description: What Perks and Benefits Can You Look Forward to? Day-1 Benefits Opportunity to get paid daily through DailyPay Paid holidays and...
Demographic Data for Northampton, MA
Moving to Northampton, MA? Find some basic demographic data about Northampton, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Northampton, MA
Highest Education Level
Front Desk Attendants in Northampton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Data Entry
- Filing
- Inventory Management
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »