Front Desk Attendant Jobs in Swampscott, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Back Bay Allergy Associates
- Lowell, MA (22 miles from Swampscott, MA)
- 3 days ago
- Back Bay Allergy Associates
- Lowell, MA (22 miles from Swampscott, MA)
- 3 days ago
Allergy specialist seeking medical receptionist to work Mondays in Brookline, and Wednesday-Thursday in Lowell, MA. Must have experience with electronic medical records/EMRs (preferably Athena),...
- Andover, MA (17 miles from Swampscott, MA)
- 2 hours ago
- Andover, MA (17 miles from Swampscott, MA)
- 2 hours ago
Responsibilities Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department. Retrieves...
- Boston, MA (11 miles from Swampscott, MA)
- 2 hours ago
- Boston, MA (11 miles from Swampscott, MA)
- 2 hours ago
Front Desk Agents work closely with the Guest Experience team and Guest Services to coordinate the smooth and efficient handling of guest luggage at both check in and check out....
Guest Services Rep Part Time-104020
- Saugus, MA (5 miles from Swampscott, MA)
- 14 hours ago
- Saugus, MA (5 miles from Swampscott, MA)
- 14 hours ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Guest Service Agent - Hilton Boston Park Plaza
- Boston, MA (11 miles from Swampscott, MA)
- 14 hours ago
- Boston, MA (11 miles from Swampscott, MA)
- 14 hours ago
One of the most historic hotels in city, the Hilton Boston Park Plaza is seeking a full-time Guest Service Agent to join their front office team!...
- Boston, MA (11 miles from Swampscott, MA)
- 14 hours ago
- Boston, MA (11 miles from Swampscott, MA)
- 14 hours ago
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems...
Guest Service Agent - Bambara Cambridge
- Cambridge, MA (13 miles from Swampscott, MA)
- 17 hours ago
- Cambridge, MA (13 miles from Swampscott, MA)
- 17 hours ago
**What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the...
- Everett, MA (8 miles from Swampscott, MA)
- 18 hours ago
- Everett, MA (8 miles from Swampscott, MA)
- 18 hours ago
Answers telephones promptly and courteously 2. Clearly identifies proper name of site and self. 3....
- Cambridge, MA (13 miles from Swampscott, MA)
- 22 hours ago
- Cambridge, MA (13 miles from Swampscott, MA)
- 22 hours ago
What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way...
- Stoneham, MA (9 miles from Swampscott, MA)
- 1 day ago
- Stoneham, MA (9 miles from Swampscott, MA)
- 1 day ago
Live the Mission Life Care Center of Stoneham is looking for a part-time Receptionist Monday-Friday 4p-8p. Position Summary The Receptionist efficiently performs clerical support and serves as the...
- Somerville, MA (11 miles from Swampscott, MA)
- 2 days ago
- Somerville, MA (11 miles from Swampscott, MA)
- 2 days ago
At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient...
Agent Front Desk- InterContinental Boston -1
- Boston, MA (11 miles from Swampscott, MA)
- 4 days ago
- Boston, MA (11 miles from Swampscott, MA)
- 4 days ago
Do You See Yourself as a Front Desk Agent? Welcome the World with Elegance at InterContinental Boston - Where Every Guest's Journey Begins with You. At IHG Hotels & Resorts, we believe hospitality...
- Woburn, MA (12 miles from Swampscott, MA)
- 4 days ago
- Woburn, MA (12 miles from Swampscott, MA)
- 4 days ago
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and...
- Dedham, MA (21 miles from Swampscott, MA)
- 4 days ago
- Dedham, MA (21 miles from Swampscott, MA)
- 4 days ago
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Front Office Associate to join our team. We are challenging the status quo by shining light on...
Front Desk Host (Full time, $31.45 hourly)
- Boston, MA (11 miles from Swampscott, MA)
- 4 days ago
- Boston, MA (11 miles from Swampscott, MA)
- 4 days ago
Previous guest service experience as well as the ability to communicate well with guests required. The Hyatt Place Experience....
Demographic Data for Swampscott, MA
Moving to Swampscott, MA? Find some basic demographic data about Swampscott, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Swampscott, MA
Highest Education Level
Front Desk Attendants in Swampscott, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Medical Billing & Coding
- Administrative Skills
- Sorting
- Patient Registration
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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