Front Desk Attendant Jobs in Washington, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Desk Agent (Overnight Auditor) - InterContinental Washington DC - The Wharf
- Washington, MA
- moments ago
- Washington, MA
- moments ago
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...
Seasonal Front Office Receptionist The Lenox Collection
- Lenox, MA (7 miles from Washington, MA)
- 13 hours ago
- Lenox, MA (7 miles from Washington, MA)
- 13 hours ago
Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can’t wait to return....
- Pittsfield, MA (12 miles from Washington, MA)
- 3 days ago
- Pittsfield, MA (12 miles from Washington, MA)
- 3 days ago
The Career You Want. The Care You Give. The Compassion They Deserve. AtWingate, we understand that at the heart of great care are great peopleand we\'re proud of the talented individuals who make...
- Hancock, MA (17 miles from Washington, MA)
- 3 days ago
- Hancock, MA (17 miles from Washington, MA)
- 3 days ago
. - Applicant will be cross trained for Front Deskresponsibilities to assist during periods of high business activity.Qualifications: - Customer service oriented and must possess a polite,strong phone...
Front Desk Agent-$16.50-$18/hr
- Lenox, MA (7 miles from Washington, MA)
- 4 days ago
- Lenox, MA (7 miles from Washington, MA)
- 4 days ago
Duties to include, but not limited to : + Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and...
Job Title Receptionist Job Description Summary The Reception Ambassador plays a key role in creating a first impression of the company via in person and phone interactions with individuals,...
- Great Barrington, MA (14 miles from Washington, MA)
- 15 days ago
- Great Barrington, MA (14 miles from Washington, MA)
- 15 days ago
Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects...
Receptionist for Healing Arts Desk
- Stockbridge, MA (10 miles from Washington, MA)
- 16 days ago
- Stockbridge, MA (10 miles from Washington, MA)
- 16 days ago
Job Details Job Location: 57 INTERLAKEN RD - STOCKBRIDGE, MA Salary Range: $17.00 - $17.54 Hourly Description POSITION SUMMARY The Receptionist for the Healing Arts Department provides a warm and...
RECEPTIONIST - EASTHAMPTON Staffing Now Easthampton
- Easthampton, MA (21 miles from Washington, MA)
- 20 days ago
- Easthampton, MA (21 miles from Washington, MA)
- 20 days ago
RECEPTIONIST - EASTHAMPTON Staffing Now Easthampton, MA (Onsite) Contractor Job Details We are seeking a Receptionist to join our client's busy team. Key Responsibilities: Greeting all guests in a...
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
- Westfield, MA (21 miles from Washington, MA)
- 30+ days ago
- Westfield, MA (21 miles from Washington, MA)
- 30+ days ago
This front desk position is for a busy and exciting natural health practice. This job involves several people interactions per hour with professional and efficient service, both face to face and...
Front Desk Agents are responsible for providing exceptional guest service in a friendly, welcoming and courteous manner....
Customer Service Representative
- Westfield, MA (21 miles from Washington, MA)
- 60+ days ago
- Westfield, MA (21 miles from Washington, MA)
- 60+ days ago
Location: 50 Springfield Rd, Westfield, Massachusetts 01085 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the...
Company Description Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and...
Demographic Data for Washington, MA
Moving to Washington, MA? Find some basic demographic data about Washington, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Washington, MA
Highest Education Level
Front Desk Attendants in Washington, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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