Front Desk Attendant Jobs in Williamstown, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Part Time Receptionist for Healing Arts Desk
- Stockbridge, MA (24 miles from Williamstown, MA)
- 3 days ago
- Stockbridge, MA (24 miles from Williamstown, MA)
- 3 days ago
Job Details Job Location: 57 INTERLAKEN RD - STOCKBRIDGE, MA Salary Range: $17.00 Hourly Description OSITION SUMMARY The Receptionist for the Healing Arts Department provides a warm and welcoming...
- Lenox, MA (19 miles from Williamstown, MA)
- 6 days ago
- Lenox, MA (19 miles from Williamstown, MA)
- 6 days ago
Overview Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of...
- Lenox, MA (19 miles from Williamstown, MA)
- 11 days ago
- Lenox, MA (19 miles from Williamstown, MA)
- 11 days ago
Responsibilities WHAT YOU’LL DO AS A COLLEAGUE At Canyon Ranch, our Guest Services Representatives are the first point of contact, helping guests feel welcomed and supported as they begin their journey...
- Washington, MA (22 miles from Williamstown, MA)
- 30+ days ago
- Washington, MA (22 miles from Williamstown, MA)
- 30+ days ago
About the hotel A luxurious hotel destination at The Wharf on D.C.'s Waterfront, the InterContinental Washington D.C. - The Wharf in the reimagined Wharf neighborhood brings sophistication to its...
- Troy, NY (18 miles from Williamstown, MA)
- 30+ days ago
- Troy, NY (18 miles from Williamstown, MA)
- 30+ days ago
Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible....
- Pittsfield, MA (12 miles from Williamstown, MA)
- 30+ days ago
- Pittsfield, MA (12 miles from Williamstown, MA)
- 30+ days ago
Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects...
Member Services Representative Receptionist, Allendale Branch
- Pittsfield, MA (12 miles from Williamstown, MA)
- 45+ days ago
- Pittsfield, MA (12 miles from Williamstown, MA)
- 45+ days ago
Position Title: Member Services Representative Receptionist Department: Allendale Branch Work Arrangement: In- office We are guided by our IDEA principles – Inclusion, Diversity, Equity, and...
- Worthington, MA (23 miles from Williamstown, MA)
- 60+ days ago
- Worthington, MA (23 miles from Williamstown, MA)
- 60+ days ago
Description Our Culture: Why work with us? Our most valuable resource is our people. Our culture is filled with people who are mission driven, passionate, and want to be of service to others....
Full time Hotel Guest Service Agent
- Castleton, NY (23 miles from Williamstown, MA)
- 60+ days ago
- Castleton, NY (23 miles from Williamstown, MA)
- 60+ days ago
Comfort Inn & Suites East Greenbush is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not...
Agent Front Desk - InterContinental Washington DC - The Wharf
- Washington, MA (22 miles from Williamstown, MA)
- 60+ days ago
- Washington, MA (22 miles from Williamstown, MA)
- 60+ days ago
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...
Front Desk Agent (Overnight Auditor) - InterContinental Washington DC - The Wharf
- Washington, MA (22 miles from Williamstown, MA)
- 90+ days ago
- Washington, MA (22 miles from Williamstown, MA)
- 90+ days ago
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...
Demographic Data for Williamstown, MA
Moving to Williamstown, MA? Find some basic demographic data about Williamstown, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Williamstown, MA
Highest Education Level
Front Desk Attendants in Williamstown, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Insurance Knowledge
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »