Front Desk Attendant Jobs in Worcester, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 37 Jobs

Receptionist

  • Southbridge, MA (18 miles from Worcester, MA)
  • 2 hours ago
  • Southbridge, MA (18 miles from Worcester, MA)
  • 2 hours ago

We are hiring a per diem Receptionist to join our dynamic care team at Southbridge Rehabilitation & Health Care Center! Various hours with weekly up starting at $15 an hour. Shift options are...

Medical Assistant / Registration Clerk

  • Fitchburg, MA (22 miles from Worcester, MA)
  • 1 day ago
  • Fitchburg, MA (22 miles from Worcester, MA)
  • 1 day ago

verbal + Able to take initiative to step up and solve problems and recommend solutions + Demonstrate ability to maintain a high level of confidentiality + Proven interpersonal skills to effectively and courteously...

Sales Receptionist

  • Framingham, MA (19 miles from Worcester, MA)
  • 1 day ago
  • Framingham, MA (19 miles from Worcester, MA)
  • 1 day ago

About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...

Front Desk Receptionist - Medical

  • Fitchburg, MA (22 miles from Worcester, MA)
  • 1 day ago
  • Fitchburg, MA (22 miles from Worcester, MA)
  • 1 day ago

JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative...

Front Desk Agent Hilton Garden Inn Marlborough FULL TIME

  • Marlborough, MA (14 miles from Worcester, MA)
  • 1 day ago
  • Marlborough, MA (14 miles from Worcester, MA)
  • 1 day ago

providing the highest level of quality service to the guest · Works as a team player and actively contributes to the efforts of other departments as necessary · Understands and follows the company guest...

Medical Receptionist

  • Shrewsbury, MA (4 miles from Worcester, MA)
  • 2 days ago
  • Shrewsbury, MA (4 miles from Worcester, MA)
  • 2 days ago

Company Description Madden & Gilbert Physical Therapy is Central Pennsylvania's premier rehabilitation center. With multiple clinic locations in the area, we offer the most up-to-date, scientific...

Bilingual Legal Aid Receptionist

  • Fitchburg, MA (22 miles from Worcester, MA)
  • 3 days ago
  • Fitchburg, MA (22 miles from Worcester, MA)
  • 3 days ago

Bilingual Legal Aid Receptionist (Spanish)** *Community Legal Aid(CLA) is the non-profit legal services program providing free civillegal assistance to low-income residents of central and...

Front Desk Associate - Residence Inn by Marriott Natick

  • Natick, MA (23 miles from Worcester, MA)
  • 3 days ago
  • Natick, MA (23 miles from Worcester, MA)
  • 3 days ago

Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....

Receptionist

  • Littleton, MA (24 miles from Worcester, MA)
  • 5 days ago
  • Littleton, MA (24 miles from Worcester, MA)
  • 5 days ago

Live the Mission Position Summary The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance...

Medical Receptionist

  • Marlborough, MA (14 miles from Worcester, MA)
  • 5 days ago
  • Marlborough, MA (14 miles from Worcester, MA)
  • 5 days ago

Overview APDerm is a physician-led, patient-centered dermatology network. Founded in 1992, we have 37 practices across Massachusetts, New Hampshire and Rhode Island and pride ourselves on being...

Receptionist

  • Westborough, MA (9 miles from Worcester, MA)
  • 7 days ago
  • Westborough, MA (9 miles from Worcester, MA)
  • 7 days ago

EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming Americas #1 one-stop destination. The business has an established pedigree of...

Front Desk Agent

  • Marlborough, MA (14 miles from Worcester, MA)
  • 8 days ago
  • Marlborough, MA (14 miles from Worcester, MA)
  • 8 days ago

Seeking charismatic guest service professionals to join our ROCKSTAR TEAM. If you're outgoing and have a desire to grow your career,!...

Medical Assistant/Receptionist - Endocrinology 40 hours/week

  • Maynard, MA (21 miles from Worcester, MA)
  • 12 days ago
  • Maynard, MA (21 miles from Worcester, MA)
  • 12 days ago

Job Summary: Reports to the Practice Manager and works under the direct supervision of the Physician(s), The Medical Assistant/Clinical Office Coordinators primary responsibilities are to greet...

Front Desk Agent

  • Marlborough, MA (14 miles from Worcester, MA)
  • 13 days ago
  • Marlborough, MA (14 miles from Worcester, MA)
  • 13 days ago

FRONT DESK AGENT MARLBOROUGH, MA APPLY SHARE At, Residence Inn by Marriott Boston Marlborough, we are looking for a Full-time Front Desk Agent to join our guest services team and wow our guests!...

Front Desk Receptionist (Worcester)

  • Worcester, MA
  • 13 days ago
  • Worcester, MA
  • 13 days ago

The Role : Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with...

Demographic Data for Worcester, MA

Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.


Local
National
206,930
4,089
Large

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Worcester, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Worcester, MA offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Worcester, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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