Front Desk Attendant Jobs in Worcester, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 35 Jobs

Receptionist

  • Worcester, MA
  • 1 day ago
  • Worcester, MA
  • 1 day ago

Receptionist Saint Francis Rehabilitation & Nursing Center is currently hiring a Part-Time Receptionist to join our top-ranked team. Coverage needed for Monday - Friday 430p-7p and every other...

Receptionist Officer - $25.00/hr

  • Hudson, MA (16 miles from Worcester, MA)
  • 1 day ago
  • Hudson, MA (16 miles from Worcester, MA)
  • 1 day ago

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have...

Host / Front Desk

  • Natick, MA (23 miles from Worcester, MA)
  • 4 days ago
  • Natick, MA (23 miles from Worcester, MA)
  • 4 days ago

Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...

Receptionist

  • Uxbridge, MA (16 miles from Worcester, MA)
  • 4 days ago
  • Uxbridge, MA (16 miles from Worcester, MA)
  • 4 days ago

Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key...

Front Desk Receptionist - Medical/Urgent Care

  • Fitchburg, MA (22 miles from Worcester, MA)
  • 4 days ago
  • Fitchburg, MA (22 miles from Worcester, MA)
  • 4 days ago

JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative...

Administrative Specialist / Clinic Receptionist

  • Framingham, MA (19 miles from Worcester, MA)
  • 6 days ago
  • Framingham, MA (19 miles from Worcester, MA)
  • 6 days ago

Overview Rate: $22/hour The Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are...

Receptionist

  • Natick, MA (23 miles from Worcester, MA)
  • 7 days ago
  • Natick, MA (23 miles from Worcester, MA)
  • 7 days ago

Receptionist We are seeking a professional and friendly Receptionist to serve as the first point of contact for visitors, clients, and employees. The ideal candidate will have strong...

Receptionist

  • Fiskdale, MA (19 miles from Worcester, MA)
  • 7 days ago
  • Fiskdale, MA (19 miles from Worcester, MA)
  • 7 days ago

NOTICE OF VACANCY ReceptionistTANTASQUA SENIOR HIGH SCHOOLAnticipated Start Date: August 27, 2025 Responsibilities include answering phones, answering doors, student/visitor sign in, computerized...

Receptionist

  • Sturbridge, MA (19 miles from Worcester, MA)
  • 9 days ago
  • Sturbridge, MA (19 miles from Worcester, MA)
  • 9 days ago

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule...

Front Desk Agent- FT

  • Marlborough, MA (14 miles from Worcester, MA)
  • 9 days ago
  • Marlborough, MA (14 miles from Worcester, MA)
  • 9 days ago

Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...

Medical Receptionist - Multiple Sclerosis Center

  • Southbridge, MA (18 miles from Worcester, MA)
  • 10 days ago
  • Southbridge, MA (18 miles from Worcester, MA)
  • 10 days ago

Employment Type: Full time Shift: Day Shift Description: Position Purpose: The Business Services Representative is responsible for ensuring patient flow within the practice by performing all...

Receptionist

  • Framingham, MA (19 miles from Worcester, MA)
  • 11 days ago
  • Framingham, MA (19 miles from Worcester, MA)
  • 11 days ago

Overview $19.50/hour The Receptionist provides general office support with a variety of clerical activities and related tasks. The Receptionist is responsible for maintaining a welcoming...

Weekend Receptionist

  • Westborough, MA (9 miles from Worcester, MA)
  • 14 days ago
  • Westborough, MA (9 miles from Worcester, MA)
  • 14 days ago

Weekend Receptionist Part Time Willows at Westborough, Westborough, MA, US 2 days ago Requisition ID: 2542 Salary Range: $16.00 To $17.20 Annually The Willows at Westborough is seeking a part time...

Administrative Assistant/Receptionist

  • Millbury, MA (5 miles from Worcester, MA)
  • 15 days ago
  • Millbury, MA (5 miles from Worcester, MA)
  • 15 days ago

Overview Starting Rate: $19.00/hour The Administrative Receptionist creates a welcoming environment in which visitors are greeted and requests are managed. This position is responsible for...

Receptionist

  • Milford, MA (16 miles from Worcester, MA)
  • 15 days ago
  • Milford, MA (16 miles from Worcester, MA)
  • 15 days ago

Position Title: Receptionist Department: Store Administration Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Provides general office support with a variety of clerical activities...

Demographic Data for Worcester, MA

Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.


Local
National
206,930
4,089
Large

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Worcester, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Worcester, MA offer the following education background
High School or GED
36.5%
Bachelor's Degree
23.4%
Associate's Degree
14.7%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Worcester, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »