Front Desk Attendant Jobs in Worcester, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Services Rep Full Time-104010
- Marlborough, MA (14 miles from Worcester, MA)
- 16 hours ago
- Marlborough, MA (14 miles from Worcester, MA)
- 16 hours ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Framingham, MA (19 miles from Worcester, MA)
- 1 day ago
- Framingham, MA (19 miles from Worcester, MA)
- 1 day ago
Flexible Scheduling The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests...
- Maynard, MA (21 miles from Worcester, MA)
- 3 days ago
- Maynard, MA (21 miles from Worcester, MA)
- 3 days ago
Reporting to the Practice Manager, the Clinical Office Coordinator performs a wide variety of front office responsibilities and support to the physician. Minimum Qualifications: Education: High...
- Southbridge, MA (18 miles from Worcester, MA)
- 4 days ago
- Southbridge, MA (18 miles from Worcester, MA)
- 4 days ago
Communicate with fellow guest services employees and other departments to ensure a seamless and positive guest experience....
- Northborough, MA (9 miles from Worcester, MA)
- 5 days ago
- Northborough, MA (9 miles from Worcester, MA)
- 5 days ago
Provide professional, timely, courteous and accurate service to employees and customers Present a neat appearance and maintain professional or business attire at all times Be able to learn quickly and...
- Auburn, MA (5 miles from Worcester, MA)
- 7 days ago
- Auburn, MA (5 miles from Worcester, MA)
- 7 days ago
Live the Mission Position Summary The Receptionist efficiently performs clerical support and serves as the facilitys first greeter for all visitors in person as well as via phone in accordance...
Overview Rate: $20/hour The Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are...
Receptionist- The Residence at Charles Meadow
- Millis, MA (23 miles from Worcester, MA)
- 12 days ago
- Millis, MA (23 miles from Worcester, MA)
- 12 days ago
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
Front Desk Lead Courtyard Natick
- Natick, MA (23 miles from Worcester, MA)
- 13 days ago
- Natick, MA (23 miles from Worcester, MA)
- 13 days ago
Collaboration: Work closely with other departments to coordinate guest services and address any operational challenges....
Part Time Front Desk Agent Hilton Garden Inn Marlborough
- Marlborough, MA (14 miles from Worcester, MA)
- 13 days ago
- Marlborough, MA (14 miles from Worcester, MA)
- 13 days ago
service recovery program Follows proper selling techniques and ensures strategies are utilized to maximize room revenues Monitors room availability, follows restrictions, and all booking policies and...
- Marlborough, MA (14 miles from Worcester, MA)
- 14 days ago
- Marlborough, MA (14 miles from Worcester, MA)
- 14 days ago
Overview APDerm is a physician-led, patient-centered dermatology network. Founded in 1992, we have 37 practices across Massachusetts, New Hampshire and Rhode Island and pride ourselves on being...
- Sudbury, MA (21 miles from Worcester, MA)
- 15 days ago
- Sudbury, MA (21 miles from Worcester, MA)
- 15 days ago
. \* Provide exceptional guest service \*Efficiently manages the operations of the front desk, ensure check inand check out is timely \* Warmly and professionally welcome all guests\* Process guest...
Front Desk Receptionist - Medical
- Leominster, MA (18 miles from Worcester, MA)
- 15 days ago
- Leominster, MA (18 miles from Worcester, MA)
- 15 days ago
JOIN THE CHC FAMILY! We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment...
Front Desk Receptionist - Medical/Urgent Care (Evening and Weekend Hours Required)
- Gardner, MA (24 miles from Worcester, MA)
- 15 days ago
- Gardner, MA (24 miles from Worcester, MA)
- 15 days ago
JOIN THE CHC FAMILY! We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment...
Guest Services Rep Part Time-104020
- Westborough, MA (9 miles from Worcester, MA)
- 18 days ago
- Westborough, MA (9 miles from Worcester, MA)
- 18 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Demographic Data for Worcester, MA
Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Worcester, MA
Highest Education Level
Front Desk Attendants in Worcester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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