Front Desk Attendant Jobs in Worcester, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Services Rep Full Time-104010
- Extended Stay America
- Westborough, MA (9 miles from Worcester, MA)
- 15 hours ago
- Westborough, MA (9 miles from Worcester, MA)
- 15 hours ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
In Person Full Time- Benchmark Senior Living
- Shrewsbury, MA (4 miles from Worcester, MA)
- 2 days ago
- Shrewsbury, MA (4 miles from Worcester, MA)
- 2 days ago
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With...
In PersonFront Desk Agent, Part-Time Courtyard, Boston Natick
- CSM Corporation
- Natick, MA (23 miles from Worcester, MA)
- 2 days ago
- Natick, MA (23 miles from Worcester, MA)
- 2 days ago
service recovery program Follows proper selling techniques and ensures strategies are utilized to maximize room revenues Monitors room availability, follows restrictions, and all booking policies and...
In Person Part Time- Koons
- Sudbury, MA (21 miles from Worcester, MA)
- 5 days ago
- Sudbury, MA (21 miles from Worcester, MA)
- 5 days ago
service skills Professional presence and polished demeanor Ability to multitask and remain composed in a high-energy dealership environment Flexible approach to responsibilities and willingness to...
In Person- Asbury Automotive Group
- Millbury, MA (5 miles from Worcester, MA)
- 5 days ago
- Millbury, MA (5 miles from Worcester, MA)
- 5 days ago
service skills Professional presence and polished demeanor Ability to multitask and remain composed in a high-energy dealership environment Flexible approach to responsibilities and willingness to...
In PersonHotel Front Desk Agent (Part Time)
- Buffalo Lodging Associates
- Marlborough, MA (14 miles from Worcester, MA)
- 7 days ago
- Marlborough, MA (14 miles from Worcester, MA)
- 7 days ago
Hampton Inn by Hilton-Boston/Marlborough-277 Boston Post Road, Marlborough, MA 01752 We are currently looking for a Full-Time Front Desk Agent to join our Team! Our 142-room Hampton Inn by Hilton...
In Person Part TimeHotel Front Desk Agent (Full Time)
- Buffalo Lodging Associates
- Marlborough, MA (14 miles from Worcester, MA)
- 7 days ago
- Marlborough, MA (14 miles from Worcester, MA)
- 7 days ago
Hampton Inn by Hilton-Boston/Marlborough-277 Boston Post Road, Marlborough, MA 01752 We are currently looking for a Full-Time Front Desk Agent to join our Team! Our 142-room Hampton Inn by Hilton...
In Person Full TimePart Time Hotel Overnight Front Desk
- Schulte Companies
- Westborough, MA (9 miles from Worcester, MA)
- 12 days ago
- Westborough, MA (9 miles from Worcester, MA)
- 12 days ago
leave Employee assistance program 401(k) matching Gym membership Life insurance Pet insurance Qualifications Customer communication Full Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented...
In Person Part TimeGuest Services Rep Part Time-104020
- Extended Stay America
- Marlborough, MA (14 miles from Worcester, MA)
- 14 days ago
- Marlborough, MA (14 miles from Worcester, MA)
- 14 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
In Person Part TimeHotel Guest Service Agent - Part time
- River Link Hotels
- Sturbridge, MA (19 miles from Worcester, MA)
- 15 days ago
- Sturbridge, MA (19 miles from Worcester, MA)
- 15 days ago
The award winning Comfort Inn & Suites Sturbridge is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience...
In Person Part TimeFront Desk Agent DoubleTree Leominster
- Schulte Companies
- Leominster, MA (18 miles from Worcester, MA)
- 26 days ago
- Leominster, MA (18 miles from Worcester, MA)
- 26 days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
In PersonFront Desk Agent, Full-Time Hilton Garden Inn, Marlborough
- CSM Corporation
- Marlborough, MA (14 miles from Worcester, MA)
- 27 days ago
- Marlborough, MA (14 miles from Worcester, MA)
- 27 days ago
service recovery program Follows proper selling techniques and ensures strategies are utilized to maximize room revenues Monitors room availability, follows restrictions, and all booking policies and...
In Person Full Time- Exact Staff
- Holliston, MA (19 miles from Worcester, MA)
- 27 days ago
- Holliston, MA (19 miles from Worcester, MA)
- 27 days ago
Jobs Holliston, MA Registration Clerk Exact Staff Registration Clerk Holliston, MA Apply Schedule: Monday-Friday, 7:00am-3:30pm Are you looking for steady work with a company that values...
In PersonFront Desk Agent, Part-Time Hilton Garden Inn, Marlborough
- CSM Corporation
- Marlborough, MA (14 miles from Worcester, MA)
- 28 days ago
- Marlborough, MA (14 miles from Worcester, MA)
- 28 days ago
service recovery program Follows proper selling techniques and ensures strategies are utilized to maximize room revenues Monitors room availability, follows restrictions, and all booking policies and...
In Person Part Time- Sturbridge Host Hotel & Conference Center
- Sturbridge, MA (18 miles from Worcester, MA)
- 30+ days ago
- Sturbridge, MA (18 miles from Worcester, MA)
- 30+ days ago
Were looking for a Guest Service Agent who brings energy, professionalism, and a genuine passion for helping others to our front desk team....
In Person Part TimeDemographic Data for Worcester, MA
Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Worcester, MA
Highest Education Level
Front Desk Attendants in Worcester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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