Front Desk Attendant Jobs in Grand Rapids, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Patient Coordinator/Medical Receptionist - East Beltline
- Eye Care Partners
- Grand Rapids, MI
- 6 days ago
- Eye Care Partners
- Grand Rapids, MI
- 6 days ago
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
- Rockford, MI (14 miles from Grand Rapids, MI)
- 9 hours ago
- Rockford, MI (14 miles from Grand Rapids, MI)
- 9 hours ago
Receptionist Location: Rockford, MI Receptionist StoryPoint Rockford Overview: Location: 2885 10 Mile Rd NE, Rockford, MI 49341 Position: Receptionist Job Type: Part Time Schedule: 3-4 days per...
ESC Administrative Assistant / Receptionist
- Grand Haven, MI (23 miles from Grand Rapids, MI)
- 2 days ago
- Grand Haven, MI (23 miles from Grand Rapids, MI)
- 2 days ago
Position Type: Central Office - Support Staff Date Posted: 8/1/2025 Location: Education Service Center Closing Date: 08/15/2025 Pay: $19.00/hour (rate may be higher based on education...
Greeter / Counter Desk Attendant
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 3 days ago
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 3 days ago
Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...
About the position: We're seeking a Guest Services Associate who enjoys making our guests' day exceptional....
Job Details Job Location : MI - Grand Rapids - Grand Rapids, MI Position Type : Full Time Education Level : High School Salary Range : $20.00 - $22.00 Hourly Travel Percentage : None Job Shift :...
Guest Services Rep Part Time-104020
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 10 days ago
- Wyoming, MI (8 miles from Grand Rapids, MI)
- 10 days ago
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Service-oriented; responsive to customer needs and courteous in approach....
Patient Registration Clerk - Full Time
- Grand Haven, MI (23 miles from Grand Rapids, MI)
- 30+ days ago
- Grand Haven, MI (23 miles from Grand Rapids, MI)
- 30+ days ago
Employment Type: Full time Shift: Evening Shift Description: 2nd shift: 3p - 11p What are the Minimum Skills, Experience and Educational Requirements? High school graduate with courses in business...
Patient Registration Clerk - Relief
- Grand Haven, MI (23 miles from Grand Rapids, MI)
- 30+ days ago
- Grand Haven, MI (23 miles from Grand Rapids, MI)
- 30+ days ago
Employment Type: Part time Shift: Rotating Shift Description: Shift: On a casual, as-need basis, able to pick up shifts that are available. Must be able to commit to minimum 2-3 shifts/per month....
Dental Receptionist - Business Assistant
- Grand Rapids, MI
- 30+ days ago
- Grand Rapids, MI
- 30+ days ago
Dental Front Office - Wyoming, MI Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is...
Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care...
- Grand Haven, MI (23 miles from Grand Rapids, MI)
- 30+ days ago
- Grand Haven, MI (23 miles from Grand Rapids, MI)
- 30+ days ago
The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and...
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
Guest Service Representative - Grandville
- Grandville, MI (8 miles from Grand Rapids, MI)
- 45+ days ago
- Grandville, MI (8 miles from Grand Rapids, MI)
- 45+ days ago
Guest Service Representative Wage: Starting at $17/hour Guest Service Representative can be used as a PAID internship Guest Service Representative Position Summary: Responsible for providing strong...
Demographic Data for Grand Rapids, MI
Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Grand Rapids, MI
Highest Education Level
Front Desk Attendants in Grand Rapids, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Point-of-Sale System
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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