Front Desk Attendant Jobs in Grand Rapids, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Services - Blodgett Employment Type Part time Shift Evening (United States of America) Weekly Scheduled Hours 20 Hours of Work 1 p.m. to 9 p.m....
Understands operating procedures, cash-handling processes, compliance reports and duties at all Guest Services locations....
Greet all residents and guests in a courteous and professional manner. Provide 1440 experience to our senior residents! Distribute applications to prospective employees....
Understands operating procedures, cash-handling processes, compliance reports and duties at all Guest Services locations....
- Wayland, MI (18 miles from Grand Rapids, MI)
- 12 days ago
- Wayland, MI (18 miles from Grand Rapids, MI)
- 12 days ago
Receptionist Jars Cannabis - 3.1 Wayland, MI Job Details Full-time From $15 an hour 9 hours ago Benefits Paid parental leave Paid holidays Health insurance Dental insurance 401(k) Paid time off...
At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry....
service delivery with problem resolution ability Excellent communication and phone skills Process all guest check-ins, check-outs, room assignments, and room change/guest requests Answer, record, and...
Weekend Front Desk Agent Hotel- $16 per hour-Woodpring Suites Kentwood MI
- Grand Rapids, MI
- 16 days ago
- Grand Rapids, MI
- 16 days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...
- Kentwood, MI (6 miles from Grand Rapids, MI)
- 16 days ago
- Kentwood, MI (6 miles from Grand Rapids, MI)
- 16 days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...
Patient Access & Guest Services Representative
- Grand Rapids, MI
- 17 days ago
- Grand Rapids, MI
- 17 days ago
Summary The Patient Access & Guest Services Representative serves as the first point of contact for patients, families, and visitors....
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
Guest Service Representative - Embassy Suites by Hilton
- Grand Rapids, MI
- 30+ days ago
- Grand Rapids, MI
- 30+ days ago
service, according to Suburban Inns Core Values and Hilton/Embassy Suites standards, as well as going above and beyond to ensure that guests are 100% satisfied....
- Byron Center, MI (11 miles from Grand Rapids, MI)
- 45+ days ago
- Byron Center, MI (11 miles from Grand Rapids, MI)
- 45+ days ago
Veterinary Receptionist Ethos Veterinary Health - 2.7 Byron Center, MI Job Details Full-time From $17 an hour 3 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k)...
Everyone is hiring, so why should I consider working at Nothing Bundt Cakes? If you're looking for a place where their priorities are (#1) Their People, (#2) A Mission/Purpose of Giving Back and...
Demographic Data for Grand Rapids, MI
Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Grand Rapids, MI
Highest Education Level
Front Desk Attendants in Grand Rapids, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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