Front Desk Attendant Jobs in Rockford, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Patient Coordinator/Medical Receptionist - East Beltline
- Eye Care Partners
- Grand Rapids, MI (14 miles from Rockford, MI)
- 9 days ago
- Eye Care Partners
- Grand Rapids, MI (14 miles from Rockford, MI)
- 9 days ago
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
- Grand Rapids, MI (14 miles from Rockford, MI)
- 23 hours ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 23 hours ago
Stenger and Stenger, P.C, is a Grand Rapids, Michigan-based law firm dedicated to providing the highest quality legal representation for clients in Michigan, Indiana, Kentucky, Minnesota, Georgia,...
Receptionist 3.5 3.5 out of 5 stars 2885 10 Mile Road NE, Rockford, MI 49341 Receptionist StoryPoint Rockford Overview: Location: 2885 10 Mile Rd NE, Rockford, MI 49341 Position: Receptionist Job...
- Grand Rapids, MI (14 miles from Rockford, MI)
- 7 days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 7 days ago
About the position: We're seeking a Guest Services Associate who enjoys making our guests' day exceptional....
- Grand Rapids, MI (14 miles from Rockford, MI)
- 13 days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 13 days ago
Job Details Job Location : MI - Grand Rapids - Grand Rapids, MI Position Type : Full Time Education Level : High School Salary Range : $20.00 - $22.00 Hourly Travel Percentage : None Job Shift :...
Guest Services Rep Part Time-104020
- Wyoming, MI (22 miles from Rockford, MI)
- 14 days ago
- Wyoming, MI (22 miles from Rockford, MI)
- 14 days ago
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Grand Rapids, MI (14 miles from Rockford, MI)
- 19 days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 19 days ago
Everyone is hiring, so why should I consider working at Nothing Bundt Cakes? If you're looking for a place where their priorities are (#1) Their People, (#2) A Mission/Purpose of Giving Back and...
- Grand Rapids, MI (14 miles from Rockford, MI)
- 24 days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 24 days ago
Service-oriented; responsive to customer needs and courteous in approach....
- Grand Rapids, MI (14 miles from Rockford, MI)
- 30+ days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 30+ days ago
Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care...
- Grand Rapids, MI (14 miles from Rockford, MI)
- 45+ days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 45+ days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
Guest Service Representative - Grandville
- Grandville, MI (22 miles from Rockford, MI)
- 45+ days ago
- Grandville, MI (22 miles from Rockford, MI)
- 45+ days ago
Guest Service Representative Wage: Starting at $17/hour Guest Service Representative can be used as a PAID internship Guest Service Representative Position Summary: Responsible for providing strong...
Guest Service Representative - Embassy Suites by Hilton
- Grand Rapids, MI (14 miles from Rockford, MI)
- 90+ days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 90+ days ago
service, according to Suburban Inns Core Values and Hilton/Embassy Suites standards, as well as going above and beyond to ensure that guests are 100% satisfied....
Receptionist Bilingual Spanish
- Grand Rapids, MI (14 miles from Rockford, MI)
- 90+ days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 90+ days ago
Benefits Information Benefits As an Administrative Assistant, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present...
- Grandville, MI (22 miles from Rockford, MI)
- 90+ days ago
- Grandville, MI (22 miles from Rockford, MI)
- 90+ days ago
The pay for this job starts at $13/hour. We are looking for summer closing shifts 2-3 times a week. Closing weekday shifts are M-F (4pm-10pm) and weekends 2pm-9pm. Arch Amenities Group, the...
Demographic Data for Rockford, MI
Moving to Rockford, MI? Find some basic demographic data about Rockford, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Rockford, MI
Highest Education Level
Front Desk Attendants in Rockford, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Discretion
- Private Branch Exchange
- Mail Distribution
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »