Front Desk Attendant Jobs in Wayland, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 21 Jobs

Customer Service Representative

  • Dorr, MI (8 miles from Wayland, MI)
  • 23 hours ago
  • Dorr, MI (8 miles from Wayland, MI)
  • 23 hours ago

Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...

Dental Receptionist - Business Assistant

  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 5 days ago
  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 5 days ago

Dental Front Office - Wyoming, MI Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is...

Front Desk - Stellas

  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 6 days ago
  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 6 days ago

Front Desk - Stella's Project BarFly Grand Rapids, Michigan, United States, 49503 5 days ago Quick Job type Part-time Quick Job description Whisky, award winning giant stuffed burgers and vegan...

Medical Receptionist

  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 7 days ago
  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 7 days ago

Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care...

Front Desk Receptionist

  • Kentwood, MI (12 miles from Wayland, MI)
  • 11 days ago
  • Kentwood, MI (12 miles from Wayland, MI)
  • 11 days ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Front Desk Receptionist

  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 12 days ago
  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 12 days ago

The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday were closed! What would you do?...

Front Desk Agent

  • Wayland, MI
  • 15 days ago
  • Wayland, MI
  • 15 days ago

Must have strong interpersonal and communication skills with a focus on guest service. Demonstrate exceptional guest service skills, with a focus on creating memorable experiences for guests....

Front Desk Clerk

  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 15 days ago
  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 15 days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...

Guest Service Representative - Grandville

  • Grandville, MI (15 miles from Wayland, MI)
  • 17 days ago
  • Grandville, MI (15 miles from Wayland, MI)
  • 17 days ago

Guest Service Representative Wage: Starting at $17/hour Guest Service Representative can be used as a PAID internship Guest Service Representative Position Summary: Responsible for providing strong...

Receptionist

  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 24 days ago
  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 24 days ago

Greet all residents and guests in a courteous and professional manner. Provide 1440 experience to our senior residents! Distribute applications to prospective employees....

Receptionist

  • Wayland, MI
  • 30+ days ago
  • Wayland, MI
  • 30+ days ago

Receptionist Jars Cannabis - 3.1 Wayland, MI Job Details Full-time From $15 an hour 9 hours ago Benefits Paid parental leave Paid holidays Health insurance Dental insurance 401(k) Paid time off...

Salon Front Desk Associate

  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 30+ days ago
  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 30+ days ago

At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry....

Front Desk Agent Job Grand Rapids, MI

  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 30+ days ago
  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 30+ days ago

service delivery with problem resolution ability Excellent communication and phone skills Process all guest check-ins, check-outs, room assignments, and room change/guest requests Answer, record, and...

Weekend Front Desk Agent Hotel- $16 per hour-Woodpring Suites Kentwood MI

  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 30+ days ago
  • Grand Rapids, MI (18 miles from Wayland, MI)
  • 30+ days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...

Front Desk Agent Hotel

  • Kentwood, MI (12 miles from Wayland, MI)
  • 30+ days ago
  • Kentwood, MI (12 miles from Wayland, MI)
  • 30+ days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...

Demographic Data for Wayland, MI

Moving to Wayland, MI? Find some basic demographic data about Wayland, MI below.


Local
National
14,989
300
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Wayland, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Wayland, MI offer the following education background
High School or GED
36.7%
Bachelor's Degree
23.2%
Associate's Degree
14.6%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Wayland, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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